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Director Credit Collections Jobs (NOW HIRING)

Penske

Credit & Collections Legal Analyst

Reading, PA · On-site

The Collections Recovery Analyst is responsible for managing and supporting the legal collections ... Strong sense of urgency and is attentive to detail. • Strong/Direct communication skills • ...

Axon

Director, Global Credit and Collections

Boston, MA · On-site

Axon is seeking a dynamic and strategic Director of Global Credit and Collections who will lead worldwide credit risk and order to cash operations. This is a leadership role responsible for shaping ...

Cineverse

Manager, Credit and Collections

Los Angeles, CA · On-site

$85K - $95K/yr

... direct outreach to discuss past-due balances, billing concerns, and the negotiation of payment ... collections performance, credit exposure, and bad debt trends. Provide insight into risks and ...

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Director Credit Collections information

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$57K

$101.2K

$164K

How much do director credit collections jobs pay per year?

As of May 29, 2026, the average yearly pay for director credit collections in the United States is $101,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Director of Credit Collections, and why are they important?

To thrive as a Director of Credit Collections, you need deep knowledge of credit risk analysis, collections strategies, and financial regulations, usually backed by a bachelor’s degree in finance, accounting, or a related field. Familiarity with collections management software (like SAP or Oracle), financial reporting tools, and relevant certifications such as Certified Credit Executive (CCE) is valuable. Strong leadership, negotiation, and analytical skills help drive team performance and effective customer resolution. These capabilities are vital to minimize bad debt, optimize cash flow, and maintain strong client relationships for the organization’s financial stability.

How does a Director of Credit Collections effectively collaborate with other departments to optimize cash flow and minimize risk?

As a Director of Credit Collections, collaboration with departments such as Sales, Finance, and Customer Service is essential for maintaining healthy cash flow and minimizing credit risk. You’ll regularly work with Sales to set appropriate credit terms for clients, partner with Finance to analyze aging reports and forecast revenue, and coordinate with Customer Service to resolve disputed accounts. Effective communication and cross-functional meetings help ensure company policies are followed while maintaining positive customer relationships and achieving collection targets.

What does a Director of Credit Collections do?

A Director of Credit Collections is responsible for overseeing an organization's credit and collections department. This role involves developing policies and procedures to ensure timely payments from customers, managing credit risk, and maintaining healthy cash flow. The director leads a team of credit and collections professionals, analyzes credit data, sets credit limits, and works to resolve delinquent accounts. They also collaborate with other departments to support business goals and ensure compliance with relevant regulations.

What is the difference between Director Credit Collections vs Credit Analyst?

AspectDirector Credit CollectionsCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit/collections, leadership skillsBachelor's degree in finance, accounting, or related field, some experience in credit analysis
Work EnvironmentManagement of collections teams, strategic planning, high-level decision makingAnalyzing credit data, assessing risk, preparing reports
Employer & Industry UsageFinancial institutions, large corporations, credit agenciesBanks, lending companies, financial services
Common Search & ComparisonYesNo

The main difference between a Director Credit Collections and a Credit Analyst lies in their responsibilities and seniority. The Director oversees collections strategies and manages teams, requiring leadership experience. The Credit Analyst focuses on assessing credit risk and analyzing data. Both roles are vital in credit management but differ in scope and level of responsibility.

More about Director Credit Collections jobs
What cities are hiring for Director Credit Collections jobs? Cities with the most Director Credit Collections job openings:
What are the most commonly searched types of Credit Collections jobs? The most popular types of Credit Collections jobs are:
What states have the most Director Credit Collections jobs? States with the most job openings for Director Credit Collections jobs include:
What job categories do people searching Director Credit Collections jobs look for? The top searched job categories for Director Credit Collections jobs are:
Director Credit Collections jobs near you
Infographic showing various Director Credit Collections job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $101,171 per year, or $48.6 per hour.
Credit & Collections Senior Analyst

Credit & Collections Senior Analyst

Inspire Brands

Atlanta, GA • On-site

Other

Posted 3 days ago

Inspire Brands rating

5.7

Company rating: 5.7 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

30th of 104 rated fast food restaurants

Job description

Perform analysis of monthly accounts receivable aging report to reduce financial exposure and risk. Position manages the high-risk, complex collection cases. Responsible for the collection of accounts receivable balances in a specific area via verbal and written communication with franchisees, licensees, field personnel and staff. Develop, recommend, and implement credit policies and procedures and frequently make decisions through collaboration/consultation with others. Provides customer service and resolution of delinquent balances in a timely manner.

This position sits within our Atlanta based Global Support Center with an expectation to be onsite 80% of the time.

RESPONSIBILITIES

  • Reviews and identify high risk, non-traditional outlets, and complex collections issues by analyzing monthly aging report, percentage rent report, running report, portfolio and other financial reports relating to franchisee balances due. This is for Domestic and International accounts. Provides customer service by providing timely responses to needs of internal and external customers.
  • Interact daily with Franchisees, Franchise Portfolio Team, Business Consultants/Directors and Legal in response to inquiries and issues relating to the collection of accounts receivable balances. Support to other Collection Specialists regarding policy and procedures.
  • Reviews the accuracy and completeness of basic settlement, transfer, termination, prom notes, and other legal documents.
  • Participate in the evaluation of CPG Accounts and accounts sent for Legal Review
  • Prepare monthly Ice Cream Pull excel file for AR/Cash Team and custom interest exclusions.
  • Ad Hoc tasks as assigned.

EXPERIENCE QUALIFICATION

  • 4+ years of progressive collections experience.
  • Bachelor's degree in business preferred.

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

  • Strong working knowledge of AR and Collections practices
  • Motivated individual with excellent customer service, interpersonal, and verbal/written communication skills
  • Ability to work effectively in a high volume, fast-paced environment.
  • Strong analytical skills with ability to focus on details, as necessary.
  • Strong problem-solving skills with the ability to manage multiple projects/tasks and meet deadlines.

Direct Reports

  • None


Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.
We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.

What Inspire Brands employees say

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About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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