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Customer Support Associate Jobs (NOW HIRING)

Essence Journey

Remote Customer Support Associate

$18 - $24.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Autodesk

Customer Support Associate

Denver, CO · Hybrid

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

PERSUIT

Customer Support Associate

$65K - $75K/yr

As a Customer Support Associate at PERSUIT , you'll play an important role in delivering a high-quality support experience to our customers. Following PERSUIT's combination with Apperio, our support ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

As a Customer Support Associate, you will: * Respond to client inquiries via live chat and email * Troubleshoot and provide resolution to customer challenges * Become a DebtBook product expert

Distro

Customer Support Associate

Duluth, GA

$22 - $23/hr

Position Summary The Service Operations Associate supports the delivery of client services across ... experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.

Autodesk

Customer Support Associate

Denver, CO · On-site

$38K - $68K/yr

Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...

DebtBook

Customer Support Associate

Charlotte, NC · On-site

$17 - $23.50/hr

As a Customer Support Associate, you will: * Respond to client inquiries via live chat and email * Troubleshoot and provide resolution to customer challenges * Become a DebtBook product expert

SNAP Diagnostics

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

... CustomerSupport Associate. We offer competitive wages and a comprehensive benefits package ... Minimum one year, TTI customer service, call center, or closely related field with in-bound call ...

SNAP Diagnostics

Customer Support Associate

Anderson, SC · On-site

$16 - $22/hr

... CustomerSupport Associate. We offer competitive wages and a comprehensive benefits package ... Minimum one year, TTI customer service, call center, or closely related field with in-bound call ...

MatrixCare

Customer Support Associate I

$18 - $24.50/hr

Customer Support Associate I In this role, you will receive specialized product and industry training specific to the product you will support. A successful Customer Support Associate I is a ...

Distro

Customer Support Associate

Duluth, GA · On-site

$16 - $22/hr

Position Summary The Service Operations Associate supports the delivery of client services across ... experience in customer service, payroll, HRIS, or related PEO/ASO/HCM environment preferred.

Autodesk

Senior Customer Support Associate

Denver, CO · On-site

$18 - $24.75/hr

As a Senior Support Associate, you will support our strategic customers through their daily operations with passion, empathy, hard work, and a craving for feedback. You will respond to questions from ...

Autodesk, Inc.

Senior Customer Support Associate

Denver, CO · On-site

$18 - $24.75/hr

As a Senior Support Associate, you will support our strategic customers through their daily operations with passion, empathy, hard work, and a craving for feedback. You will respond to questions from ...

Autodesk

Senior Customer Support Associate

Denver, CO · On-site

$18 - $24.75/hr

As a Senior Support Associate, you will support our strategic customers through their daily operations with passion, empathy, hard work, and a craving for feedback. You will respond to questions from ...

Pilot

Customer Support Associate

Manhattan, NY · On-site

$52K - $70K/yr

Pilot Customer Support Representative Pilot is a modern connectivity company based in New York City. We deliver fiber-optic internet and network services to businesses with no contracts, backed by a ...

Synthesia

Customer Support Associate

Manhattan, NY · On-site

$50K/yr

Customer Support Representative Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with ...

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Customer Support Associate information

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$12

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$28

How much do customer support associate jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer support associate in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.08 per hour, depending on experience, location, and employer.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

More about Customer Support Associate jobs

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What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

Who are the top companies hiring for Customer Support Associate jobs?

The top employers for Customer Support Associate jobs are:

What states have the most Customer Support Associate jobs?

States with the most job openings for Customer Support Associate jobs include:

What job categories do people searching Customer Support Associate jobs look for?

The top searched job categories for Customer Support Associate jobs are:

Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,634 per year, or $20 per hour.

Remote Customer Support Associate

Remote

Essence Journey
See more jobs at Essence Journeyexternal

$18 - $24.50/hr

Other

Re-posted 8 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience

Qualifications:

  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

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