Denver, CO · Hybrid
$18 - $24.75/hr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · Hybrid
$18 - $24.75/hr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · Hybrid
$18 - $24.75/hr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Denver, CO · Hybrid
$18 - $24.75/hr
Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
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Boca Raton, FL · On-site
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS ® Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
$16.50 - $22.75/hr
CUSTOMER SUPPORT ASSOCIATE In-Office: Based full-time at CELSIUS Headquarters in Boca Raton, FL People Management Responsibilities: No Role Type: Full-Time Position Overview The Customer Support ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
Kings Mills, OH · On-site
$16.50 - $22.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
Kings Mills, OH · On-site
$16.50 - $22.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
Jersey City, NJ · On-site
$23/hr
Customer Support Associate Jersey City, NJ; Salt Lake City, UT Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern ...
Jersey City, NJ · On-site
$23/hr
Customer Support Associate Jersey City, NJ; Salt Lake City, UT Bluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern ...
Anderson, SC · On-site
$16 - $22/hr
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Customer Support Associate. We offer competitive wages and a comprehensive benefits package ...
Anderson, SC · On-site
$16 - $22/hr
Techtronic Industries Power Equipment, a subsidiary of TTI, has an opening in its Anderson, SC office for a Customer Support Associate. We offer competitive wages and a comprehensive benefits package ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
Paradise Valley, AZ · On-site
$17.75 - $24.25/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
Paradise Valley, AZ · On-site
$17.75 - $24.25/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$18 - $24.50/hr
Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...
$12.02 - $13.51
1% of jobs
$13.51 - $14.99
5% of jobs
$14.99 - $16.48
16% of jobs
$16.65 is the 25th percentile. Wages below this are outliers.
$16.48 - $17.96
23% of jobs
The median wage is $18.50 / hr.
$17.96 - $19.45
12% of jobs
$19.45 - $20.94
11% of jobs
$22.32 is the 75th percentile. Wages above this are outliers.
$20.94 - $22.42
7% of jobs
$22.42 - $23.91
9% of jobs
$23.91 - $25.39
7% of jobs
$25.39 - $26.88
5% of jobs
$26.88 - $28.37
3% of jobs
$12
$20
$28
| Aspect | Customer Support Associate | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may require technical knowledge | High school diploma or equivalent; basic communication skills |
| Work Environment | Call centers, online chat, email support, technical support | Call centers, retail, online support, in-person interactions |
| Employer & Industry Usage | Tech companies, e-commerce, telecom, software firms | Retail, banking, hospitality, telecom |
| Search & Comparison Intent | Customer Support Associate vs Customer Service Representative |
While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.
Cities with the most Customer Support Associate job openings:
The most popular types of Customer Support jobs are:
The top employers for Customer Support Associate jobs are:
States with the most job openings for Customer Support Associate jobs include:
The top searched job categories for Customer Support Associate jobs are:
9.1
Based on 8 frontline employees who took The Breakroom Quiz
25th of 244 rated software companies
Position Overview
Our Customer Support Team is motivated, smart and recognized for their willingness to problem solve with positivity. We are a global team and our focus is to help customers with their daily questions across all products and ensure they have a great customer experience. Reporting to a Customer Support Manager, the Customer Support Associate will support our customers through their daily operations with passion, and a craving for feedback. Plus, you will become a knowledgeable asset in construction software looking to transform a multi-trillion industry! This is a hybrid role with work from home opportunities.
Responsibilities
Support customers by live chat, email, and phone. Interactions include:troubleshooting technical issues,product usage questions,onboarding, set up and subscription inquiries. You will report technical issues and log tickets with accurate information to provide a full record of each issue and resolution
Collaborate with other teams to ensure quality interactions, and promote the voice of the customer (Sales, Customer Success, Engineering, Customer Experience, Finance)
Communicate daily withTier 2 (Technical Team, Specialists), and Leadership to raise important user concerns, customer sentiment, and product feedback
Take part in support-related projects to allow you to use your unique skill set and improve our team
Embody Autodesk's "Great Behavior" values on the 'how' (courage, accountable, smart) and the 'what' (team goals - CSAT, quality, productivity, adherence and more)
You are seen throughout the organization as accountable, optimistic, and respectful. Employees and customers know that items in your hands will be taken care of quickly and with quality. You have a continuous improvement mindset and an abundance of ideas
The above declarations are not intended to be an "all-inclusive" list of responsibilities of the job described, nor are they intended to be such a listing of the abilities required to do the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities
Minimum Qualifications
1+ years in Customer Support (individual contributor role) with experience in email, phone and live chat in a SaaS environment. You understand the difference between technical troubleshooting and brute force
Experience working to service indicators and using these to succeed for our customers. Elevated verbal and written skills together with composure and patience
Previous experience troubleshooting and supporting iOS, Android, and Windows platforms and cloud-based software like Microsoft Suite, OneDrive
Have a collaborative and consultative work style with and elevated level of integrity and accountability
Experience juggling multiple things at once; customer interactions, using resources, supporting your peers, motivated to learn new things
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.
Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.
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Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. For more information visit autodesk.com or follow @autodesk.
Software development
10,000+ Employees
San Rafael, CA, US
1982
