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Customer Service Receptionist Jobs (NOW HIRING)

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We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Be Seen First

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities include, but are not limited to, the following: - Resolve or delegates customer support issues with minimal to no supervision. - Participates in strategic planning for development of ...

If so, John Starks Kia wants YOU to be the first impression for our valued customers! We are seeking a bright and reliable Service Receptionist to join our busy dealership team in Jamaica, NY. As the ...

Service Receptionist

Duluth, MN · On-site

$15.75 - $20.50/hr

Service Receptionist Kolar Automotive Group has had the privilege of serving the community for over ... As a family owned and operated business, earning the trust of our customers, employees and ...

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Customer Service Receptionist information

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$9

$17

$23

How much do customer service receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service receptionist in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

How can I work as a customer service receptionist with no experience?

Customer service receptionists often start with basic communication and organizational skills, which can be developed through volunteer work or entry-level positions. No formal experience is usually required, but having a friendly attitude, basic computer skills, and a willingness to learn can help you secure an entry-level role; some employers may also provide on-the-job training.

How much is the salary of a customer service receptionist?

The average salary of a customer service receptionist typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced receptionists or those in high-demand areas can earn higher wages. Benefits such as health insurance and paid time off are often included in compensation packages.

Which customer service receptionist job pays the most?

Customer service receptionist roles in industries such as healthcare, legal, or corporate sectors tend to offer higher salaries, especially in large organizations or metropolitan areas. Salaries can also increase with experience, certifications, and advanced administrative skills, with some positions paying over $40,000 annually.
More about Customer Service Receptionist jobs

What cities are hiring for Customer Service Receptionist jobs?

Cities with the most Customer Service Receptionist job openings:

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The most popular types of Customer Service Receptionist jobs are:

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The top employers for Customer Service Receptionist jobs are:

What states have the most Customer Service Receptionist jobs?

States with the most job openings for Customer Service Receptionist jobs include:

What job categories do people searching Customer Service Receptionist jobs look for?

The top searched job categories for Customer Service Receptionist jobs are:

What are popular job titles related to Customer Service Receptionist jobs?

For Customer Service Receptionist jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,419 per year, or $17 per hour.

Licensed Account Manager & Client Services Rep

American Family - Melissa Kreuser

New Prague, MN • On-site

$19 - $25/hr

Full-time

Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

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Job description

Key Responsibilities:

* Provide exceptional customer service by answering phone calls, emails and walk-in inquiries

* Assist customers with policy information, billing questions, endorsements, and document requests

* Process policy changes, renewals, and follow ups accurately and timely

* Support the sales team by identifying customer needs and referring opportunities

* Maintain accurate customer records and documentation

*Handle claims inquiries and direct customers to appropriate resources

* Ensure compliance with company and regulatory standards

* Obtain P&C + Life insurance license prior to employment (position requires)