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Customer Service Receptionist Jobs in Connecticut

Ingersoll Automotive

Service Receptionist

Danbury, CT · On-site

$18 - $19/hr

... Service Receptionist who enjoys working with people and being part of a busy, team-oriented ... Excellent communication and customer service skills * A positive, professional attitude * Strong ...

Ingersoll Auto

Service Receptionist

Danbury, CT · On-site

$16 - $21.25/hr

... Service Receptionist who enjoys working with people and being part of a busy, team-oriented ... Excellent communication and customer service skills * A positive, professional attitude * Strong ...

Executive Honda

Automotive Service Receptionist

Wallingford, CT · On-site

$15.75 - $20.75/hr

Automotive Service Receptionist Executive Honda Wallingford, CT. Executive Auto Group has proudly ... Outstanding Customer Service Skills: You love creating positive experiences and are dedicated to ...

Great Clips

Receptionist

Waterford, CT · On-site

$15/hr

As a receptionist, you'll be the first point of contact for customers and a key support for ... A friendly, professional approach to customer service * Strong communication and interpersonal ...

Robert Half

Receptionist

Groton, CT · On-site

$18 - $21/hr

The Receptionist will support daily front desk operations while delivering excellent customer service and administrative support. Key Responsibilities: * Greet and assist visitors, clients, and ...

Subaru Stamford

Receptionist/Greeter

Stamford, CT

$16.75 - $22/hr

Receptionist/GreeterSTAMFORD, CT Job Summary Acura of Stamford is seeking a friendly, professional ... Announce and direct customers to sales, service, or management staff * Maintain a clean, organized ...

Subaru Stamford

Receptionist/Greeter

Stamford, CT · On-site

$16.75 - $22.25/hr

Receptionist/Greeter STAMFORD, CT Job Summary Acura of Stamford is seeking a friendly, professional ... Announce and direct customers to sales, service, or management staff * Maintain a clean, organized ...

Subaru Stamford

Receptionist/Greeter

Stamford, CT

$16.75 - $22.25/hr

Receptionist/GreeterSTAMFORD, CT Job Summary Acura of Stamford is seeking a friendly, professional ... Announce and direct customers to sales, service, or management staff * Maintain a clean, organized ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Connecticut

Customer Service Receptionist information

See Connecticut salary details

$9

$16

$22

How much do customer service receptionist jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service receptionist in Connecticut is $16.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.08 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

How can I work as a customer service receptionist with no experience?

Customer service receptionists often start with basic communication and organizational skills, which can be developed through volunteer work or entry-level positions. No formal experience is usually required, but having a friendly attitude, basic computer skills, and a willingness to learn can help you secure an entry-level role; some employers may also provide on-the-job training.

How much is the salary of a customer service receptionist?

The average salary of a customer service receptionist typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced receptionists or those in high-demand areas can earn higher wages. Benefits such as health insurance and paid time off are often included in compensation packages.

Which customer service receptionist job pays the most?

Customer service receptionist roles in industries such as healthcare, legal, or corporate sectors tend to offer higher salaries, especially in large organizations or metropolitan areas. Salaries can also increase with experience, certifications, and advanced administrative skills, with some positions paying over $40,000 annually.

What are popular job titles related to Customer Service Receptionist jobs in Connecticut?

For Customer Service Receptionist jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Customer Service Receptionist jobs in Connecticut look for?

The top searched job categories for Customer Service Receptionist jobs in Connecticut are:

What are popular job titles related to Customer Service Receptionist jobs in CT?

For Customer Service Receptionist jobs in CT, the most frequently searched job titles are:

Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,694 per year, or $16.2 per hour.

Customer Service Receptionist

DME Living Well

Middletown, CT • On-site

$18 - $22/hr

Full-time

PTO

Re-posted 29 days ago

Job description

About Us

We are a fast-growing startup in the Durable Medical Equipment (DME) industry focused on delivering reliable, compassionate, and efficient service to patients in need of home medical equipment. As a startup, we value adaptability, initiative, and team collaboration. This is an opportunity to help build systems and shape the customer experience from the ground up. We are preferably looking for a Bilingual (Spanish/English) Customer Service Representative to support our expanding patient base.

Position Summary

The Customer Service Representative (CSR) serves as the primary point of contact for patients, caregivers, referral sources, and healthcare providers. This role is responsible for coordinating the intake, processing, and support of durable medical equipment orders while ensuring compliance with healthcare regulations and delivering exceptional customer service.

Key Responsibilities

  • Answer incoming calls and respond to inquiries from patients, caregivers, and healthcare providers in a professional and compassionate manner
  • Process new orders for durable medical equipment (DME) including verification of required documentation
  • Verify patient demographics, insurance eligibility, and benefits
  • Communicate with physicians’ offices and referral sources to collect prescriptions and supporting documentation
  • Provide education to patients regarding equipment use, delivery timelines, and insurance coverage
  • Schedule deliveries, pickups, and service calls
  • Resolve customer concerns and escalate complex issues as needed
  • Document all interactions accurately in the company’s system
  • Maintain compliance with HIPAA and company policies
  • Collaborate with billing, warehouse, and clinical teams to ensure timely order fulfillment

What We’re Looking For

  • 1–3 years of customer service experience (healthcare or DME experience strongly preferred)
  • Fluent in Spanish and English (strongly preferred)
  • Working knowledge of insurance verification and prior authorizations
  • Strong problem-solving skills and ability to think independently
  • Comfortable working in a fast-paced, evolving environment
  • Highly organized with strong attention to detail
  • Proficient in Microsoft Office and able to quickly learn new systems
  • Self-motivated and team-oriented

Why Join Us?

  • Opportunity to grow with the company
  • Direct impact on patient experience and company success
  • Collaborative, entrepreneurial team environment
  • Professional growth opportunities as the company scales