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How much do veterinary receptionist customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for veterinary receptionist customer service representative in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

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Veterinary Receptionist Customer Service Representative jobs near you

Veterinary Receptionist - Wood Hill Veterinary Clinic

EverVet Partners

Old Chatham, NY

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Why You’ll Love this Veterinary Receptionist Job at Wood Hill Veterinary Clinic!    

Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you! 

 At Wood Hill Veterinary Clinic, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality. 

If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today! 

Pay Range: $17-$19 / hour
Benefits:  
  • Paid Time Off 
  • Medical, Dental, Vision with a Health Savings Account* 
  • Employee Assistant Program available 24 hours a day, 7 days a week* 
  • Supplemental Life Insurance & AD&D Insurance* 
  • 401K Plan with Generous Employer Match  
  • Maternity Leave * 
  • Bereavement Leave  
  • Life, Short Term, & Disability Insurance* 
  • Discount Programs  
  • Discounted Veterinary Care  
  • On-Demand Pay Options  
  • Referral Bonus  
Career Enhancement Benefits: 
  • The opportunity for full tuition payment to attend Penn Foster's veterinary technician program*  
  • Access to Zoetis Clinical & Professional Program and Events  
  • Access to a multitude of VMG resources  

*Indicates eligibility for Full-Time positions only 

Responsibilities
  • Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints 
  • Prepare invoices and estimates 
  • Take payments and print receipts 
  • Take digital photos of patients and send them along for use in FB 
  • Maintain the printers, paper stock and toner cartridges 
  • Manage and monitor Demandforce activities (appointment requests) 
  • Manage InTouch Mobile text reminders 
  • Monitor Facebook activities 
  • Take phone messages and monitor the prescription/food order extension 
  • Enter new clients/patients into the database and add scanned documents to patient histories 
  • Explain CareCredit and guide clients through the process 
  • Understand account payable and monthly statements 
  • Manage end-of-day accounting 
  • Call in written prescriptions to a pharmacy 
  • Complete all relevant medical records entries for patients for which you’re responsible 
  • Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary  
  • Help monitor inventory, rotation and expiration dates and report needs as requested 
  • Assist in ordering of food/supplies/medications as requested  
  • Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) 
Required Skills
  • High School Diploma, GED, or suitable equivalent 
  • At least one year experience preferred 
  • Strong customer service skills 
  • Ability to communicate effectively 
  • Ability to lift up to 50 pounds 
  • Basic math and writing skills 
  • Basic understanding of the work we do/love animals 
  • Be able to use and understand basic medical terms 
  • Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior 
  • Knowledge of computer software (Infinity and Office programs)