ZipRecruiter

Log In

1

Veterinary Receptionist Customer Service Representative Jobs

previous pagenext page

Showing results 21-40

All JobsVeterinary Receptionist Customer Service Representative Jobs

Veterinary Receptionist Customer Service Representative information

See salary details

$9

$17

$23

How much do veterinary receptionist customer service representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for veterinary receptionist customer service representative in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

More about Veterinary Receptionist Customer Service Representative jobs

What cities are hiring for Veterinary Receptionist Customer Service Representative jobs?

Cities with the most Veterinary Receptionist Customer Service Representative job openings:

What states have the most Veterinary Receptionist Customer Service Representative jobs?

States with the most job openings for Veterinary Receptionist Customer Service Representative jobs include:

What job categories do people searching Veterinary Receptionist Customer Service Representative jobs look for?

The top searched job categories for Veterinary Receptionist Customer Service Representative jobs are:

Veterinary Receptionist Customer Service Representative jobs near you

Veterinary Receptionist

Veterinary Practice Partners

Walnut Creek, CA

$19 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Veterinary Practice Partners rating

6.3

Company rating: 6.3 out of 10

Based on 176 frontline employees who took The Breakroom Quiz

24th of 52 rated veterinary

Job description

Veterinary Receptionist

Animal Care Hospital of Walnut Creek is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions - including those of a sensitive or emotionally complex nature. 

Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting. 

What to Expect 

As you join our mission, expect to be supported in your work and home life with: 

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Salary: $19.00-$24.00 dependent on skills and experience 

Schedule: Four 10 hour shifts. Monday, Wednesday, Saturday, and Sunday

Responsibilities 

  • Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software
  • Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information
  • Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments
  • Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions
  • Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)
  • Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow
  • Maintain cleanliness and organization of the reception area and waiting room to ensure a positive client experience 

Qualifications 

  • Minimum 1 year of experience as a veterinary receptionist is required
  • Experience with veterinary practice management software; Cornerstone, Avimark, ImproMed, eVetPractice, or ezyVet preferred
  • Knowledge of veterinary medical terminology, vaccination protocols, and basic diagnostic procedures
  • Proficiency in appointment scheduling, multi-line phone management, medical records management, and payment processing
  • Proven customer service skills; ability to manage high-volume client relations with composure and accuracy
  • Strong verbal and written communication skills, including active listening and conflict resolution
  • Comfortable handling animals of varying sizes, breeds, and temperaments, including fearful or reactive patients 

About Animal Care Hospital of Walnut Creek 

Our skilled veterinarians can learn a lot about your dog or cat's health through a regular hands-on exam. There are many times, though, when they need to look deeper. In those situations, they rely on our state-of-the-art in-house diagnostic equipment. From digital x-ray and in-house laboratory services to abdominal ultrasound and echocardiogram, we have everything we need to perform comprehensive in-house diagnostics.

#CSR

#CSR

What Veterinary Practice Partners employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply