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Veterinary Receptionist Customer Service Representative Jobs

Innovetive PetCare

Veterinary Receptionist

Niceville, FL · On-site

$14 - $16.75/hr

Previous experience as a Veterinary Receptionist, Veterinary Client Service Representative, Medical Receptionist, or Veterinary Customer Service Professional * Experience working in a Veterinary ...

Armstrong Pet Hospital

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Veterinary Receptionist

Clovis, CA · On-site

$16.90 - $18/hr

Veterinary Receptionist (Client Service Representative) As a Veterinary CSR , you'll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in ...

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How much do veterinary receptionist customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary receptionist customer service representative in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

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Veterinary Receptionist Customer Service Representative jobs near you

Experienced Veterinary Client Service Representative

Innovetive Petcare

Bossier City, LA • On-site

$16 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 52 rated veterinary

Job description

Experienced Veterinary Client Service Representative
Department: Receptionists
Employment Type: Full Time
Location: Bossier City, Louisiana
Compensation: $16.00 - $19.00 / hour
Description
Experienced Veterinary Client Service Representative (Veterinary Receptionist)
North Airline Animal Hospital
Bossier City, Louisiana
Schedule:
  • Four (4) 10-hour shifts per week
  • One (1) hour lunch break each shift
  • Every third Saturday of the month: 7:30 AM - 12:00 PM
North Airline Animal Hospital is seeking an experienced Veterinary Client Service Representative (CSR) to join our dedicated team in Bossier City, Louisiana.
We're looking for a professional, polished, dependable, and compassionate individual who understands that exceptional veterinary medicine begins with exceptional client service. If you have a genuine passion for helping pet owners, enjoy building lasting relationships, and thrive in a fast-paced veterinary hospital, we'd love to hear from you.
As the first point of contact for our clients, you'll play an essential role in creating a welcoming, supportive, and positive experience for every pet and family who walks through our doors.
At North Airline Animal Hospital, we believe every interaction matters. Our Client Service Representatives are an integral part of the healthcare team, helping clients navigate everything from routine wellness visits to medical emergencies with empathy, professionalism, and confidence.
We pride ourselves on delivering exceptional veterinary care while fostering a collaborative, respectful, and supportive work environment where every team member is valued.
What You'll Do
As an Experienced Veterinary Client Service Representative, you will:
  • Welcome clients and patients with warmth, professionalism, and compassion
  • Answer a multi-line phone system while delivering outstanding customer service
  • Schedule appointments and efficiently manage the daily veterinary appointment calendar
  • Check patients in and out while ensuring a seamless client experience
  • Process invoices, payments, and financial transactions accurately
  • Maintain accurate client and patient medical records using veterinary practice management software
  • Coordinate communication between veterinarians, technicians, and clients
  • Assist clients with prescription refill requests, appointment questions, and general hospital inquiries
  • Communicate clearly and compassionately during both routine appointments and emotionally sensitive situations
  • Maintain an organized, efficient, and welcoming reception area
  • Support a collaborative team culture focused on providing outstanding patient care and client service
Required Qualifications
  • Minimum of two (2) years of experience as a Veterinary Client Service Representative, Veterinary Receptionist, or Veterinary Customer Service Representative
  • Three (3) or more years of customer service experience, preferably in veterinary medicine or healthcare
  • Previous experience working in a veterinary clinic, animal hospital, emergency hospital, or specialty veterinary practice
  • Excellent verbal and written communication skills
  • Strong organizational skills with exceptional attention to detail
  • Ability to multitask while maintaining accuracy in a fast-paced environment
  • Comfortable managing high call volumes and multiple priorities
  • Proficiency with computers and veterinary practice management software
  • Ability to maintain professionalism and composure during emotionally challenging situations
We're looking for someone who is:
  • Professional, polished, and confident
  • Dependable, reliable, and accountable
  • Friendly, compassionate, and genuinely enjoys helping people
  • Passionate about delivering an exceptional client experience
  • A strong communicator with outstanding interpersonal skills
  • Self-motivated and able to work independently while collaborating effectively with the veterinary team
  • Positive, adaptable, and committed to supporting both clients and coworkers
  • Dedicated to building lasting relationships with clients and providing the highest level of customer service
Benefits
We offer a comprehensive benefits package designed to support you both professionally and personally, including:
  • Competitive compensation
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off (PTO)
  • 401(k) with Company Match
  • Employee Pet Care Discounts
  • Continuing Education and Career Development
  • Supportive Team Environment

Join Our Team
If you're an experienced veterinary receptionist or client service professional looking for a long-term career with a hospital that values professionalism, compassion, teamwork, and exceptional customer service, we encourage you to apply today.
Become part of the North Airline Animal Hospital team and help us continue delivering outstanding veterinary care while creating an exceptional experience for every client and patient we serve.
Keywords: Veterinary Client Service Representative, Veterinary Receptionist, Veterinary Customer Service Representative, Veterinary Front Desk, Animal Hospital Receptionist, Veterinary Clinic Receptionist, Veterinary Office Assistant, Veterinary Customer Service Jobs, Veterinary Receptionist Jobs, Animal Hospital Jobs, Veterinary Careers, Bossier City Jobs, Louisiana Veterinary Jobs.

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