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Customer Service Receptionist Jobs in Michigan (NOW HIRING)

Great Clips

Receptionist

Adrian, MI · On-site

$13/hr

As a receptionist, you'll be the first point of contact for customers and a key support for ... Someone who excels at customer service in a fast paced work environment. This is a great starter ...

Riverside Commons

Receptionist

Dearborn, MI

$14.50 - $19/hr

Advancement opportunities Riverside Commons Rehab & Nursing Center is hiring an energetic, customer service-oriented Part Time Receptionist to join our team. The Receptionist will be responsible for ...

Great Clips

Receptionist

Tecumseh, MI

$13/hr

As a receptionist, you'll be the first point of contact for customers and a key support for ... Someone who excels at customer service in a fast paced work environment. This is a great starter ...

Mixed Staffing and Recruiting

Receptionist

Grand Rapids, MI · On-site

$15.25 - $20/hr

The Receptionist is responsible for managing front desk operations, answering phone calls, scheduling appointments, handling administrative tasks, and providing excellent customer service while ...

Great Clips

Receptionist

Oxford, MI

$12 - $14/hr

As a receptionist, you'll be the first point of contact for customers and a key support for ... A friendly, professional approach to customer service * Strong communication and interpersonal ...

Trinity Health

Guest Services Receptionist

Livonia, MI · On-site

Six months to one-year previous receptionist/customer service referred. C. Job Knowledge: Experience with computers necessary. Uses computer to access information regarding patients and understands ...

Davenport

Customer Service Specialist

Lansing, MI · On-site

$17.25 - $22.75/hr

Customer Service Specialist This position is responsible for providing administrative support for ... Will also perform receptionist duties and other non-routine office functions as needed. These ...

The Orchards at Samaritan

Receptionist

Detroit, MI

$14.25 - $18.75/hr

Must have great customer service and interpersonal skills Receptionist Benefits: * Health, Dental, and Vision Insurance * Life Insurance * Long-Term and Short-Term Disability * Vacation and Paid Sick ...

dbi

Welcome Desk Receptionist

Novi, MI

$14 - $18.50/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a ...

Pomeroy Living

Receptionist

Lake Orion, MI · On-site

$14.50 - $19.25/hr

Receptionist Join Our Team at Pomeroy Living!! Pomeroy Living is seeking a friendly and ... Provide excellent customer service to residents, families, and staff. Qualifications: * Excellent ...

Pomeroy Living

Receptionist

Northville, MI

$14/hr

Receptionist Join Our Team at Pomeroy Living!! Pomeroy Living is seeking a friendly and ... Provide excellent customer service to residents, families, and staff. Qualifications: * Excellent ...

Pomeroy Living

Receptionist

Northville, MI · On-site

$15 - $19.75/hr

Receptionist Join Our Team at Pomeroy Living!! Pomeroy Living is seeking a friendly and ... Provide excellent customer service to residents, families, and staff. Qualifications: * Excellent ...

Pomeroy Living

Receptionist

Lake Orion, MI

$14 - $15/hr

Receptionist Join Our Team at Pomeroy Living!! Pomeroy Living is seeking a friendly and ... Provide excellent customer service to residents, families, and staff. Qualifications: * Excellent ...

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Customer Service Receptionist information

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How much do customer service receptionist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service receptionist in Michigan is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.
What are the most commonly searched types of Customer Service Receptionist jobs in Michigan? The most popular types of Customer Service Receptionist jobs in Michigan are:
What are popular job titles related to Customer Service Receptionist jobs in Michigan? For Customer Service Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Service Receptionist jobs in Michigan look for? The top searched job categories for Customer Service Receptionist jobs in Michigan are:
What are popular job titles related to Customer Service Receptionist jobs in MI? For Customer Service Receptionist jobs in MI, the most frequently searched job titles are:
Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,871 per year, or $14.8 per hour.

Receptionist (Concierge)

Priority Life Care

Wyoming, MI • On-site

$10K/mo

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Priority Life Care rating

4.5

Company rating: 4.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone's life - and light the way in senior care - you may be a fit for our committed, professional team.
Priority Life Care is also a designated "Great Place to Work"! When you choose to work at PLC, we provide you the opportunity to use your talents in a progressive, growing organization. Join our team today and love what you do!
At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence.
CONCIERGE:
The main function of the Receptionist, or as we at Priority Life Care call it, Concierge, is to provide exceptional assistance and information to incoming guests, visitors, and staff to facilitate their entrance into or exit from the facility. This person is a courteous and friendly co-workers, and follows procedures as outlined by state and federal regulations.
To our staff we provide:

  • Competitive wages and PTO
  • Exceptional career advancement opportunities through our 'Pathway to Promotion' program
  • A full range of health plans - including vision and dental!
  • SwiftMD Telemedicine, at low or no cost!
  • Special pay rates on holidays
  • $10,000 Company paid Life Insurance
  • Family planning and support services through Maven
  • Voluntary Short-Term Disability, Accident Coverage, and Critical Illness
  • Confidential Employee Assistance Program
  • Retirement savings plans
  • Flexible Spending Accounts
  • Employee referral bonuses
  • On-demand wages via ZayZoon. No need to wait until payday!
  • Rewards Program based on Years of Service and PLC Employee of the Year Award
The impact you'll make:
  • Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public
  • Operates telephones to answer, screen and forward calls, providing information and taking messages
  • Greets visitors entering establishment and directs or escorts them to specific destinations
  • Performs word processing duties as assigned
  • May assist guests in and out of vehicles or wheelchair
  • Reports any issues or problems that may arise to the Executive Director
  • Complies with state, federal, and all other applicable health care and safety standards
  • Assists families and other visitors as needed
  • Promotes and exemplifies the Priority Life Care mission and values at all times
Qualifications:
  • High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience.
  • Valid drivers license with no moving violations in the last four (4) years.
  • Must pass a background screening
  • Prior experience in long-term care, home health or related service industries, a plus

Check us out on our website: www.prioritylc.com or text "CARE" to 85000
Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
keywords: customer, service, receptionist, office, desk, administrator, secretarial, phone, operator, assisted, living, community, care, home, senior, admin, administrative, reception, secretary, customer service, welcome, visitor
$15.50 / hour

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