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Behavioral Health Receptionist Jobs in Michigan (NOW HIRING)

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist (School-based)

Pontiac, MI · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the School-Based Health Center by serving as the ...

Honor Community Health

Clinical Receptionist (School-based)

Pontiac, MI · On-site

$16.50 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the School-Based Health Center by serving as the ...

Robert Half

Medical Receptionist

Auburn Hills, MI · On-site

$18 - $21/hr

We are looking for a dependable Medical Receptionist to support a busy behavioral health front office in Auburn Hills, Michigan. This Long-term Contract position focuses on creating a welcoming ...

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Behavioral Health Receptionist information

See Michigan salary details

$8

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How much do behavioral health receptionist jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for behavioral health receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Michigan?

For Behavioral Health Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Receptionist jobs in Michigan look for?

The top searched job categories for Behavioral Health Receptionist jobs in Michigan are:

Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Michigan as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Behavioral Health Urgent Care Medical Assistant/Receptionist

MONROE COMMUNITY MENTAL HEALTH AUTHORITY

Monroe, MI

$21.11 - $26.39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

ABOUT THE ORGANIZATION

  • Monroe Community Mental Health Authority is a community based mental health service organization dedicated to consumers living in Monroe County. We provide individual health services for people with any type of behavioral health concerns such as substance abuse, emotional issues, and intellectual and developmental disabilities.
  • Our mission is to enrich lives and promote wellness. We live out that mission by being an inviting resource that offers in-house, referral, and emergency services, as well as support within the community for those in need.

BENEFITS

  • Bi-weekly pay
  • Vacation, sick, and personal time
  • Four medical plans to choose from, eligible first day of hire
  • Dental
  • Vision
  • Aflac
  • Disability and life insurance provided by the Agency, optional buy-ups
  • 401a Money Purchase Pension Plan, 401a Defined Contribution, and 457 Deferred Compensation retirement plans
  • YMCA corporate discount

DESCRIPTION

The Medical Assistant/Receptionist serves as a vital first point of contact for patients in a fast-paced behavioral health urgent care clinic. This hybrid role combines front-desk administrative responsibilities with clinical support duties to ensure seamless patient flow and high-quality care. The ideal candidate demonstrates compassion, discretion, and efficiency while managing patient intake, scheduling, insurance verification, and basic clinical tasks such as taking vitals and preparing exam rooms. This position requires strong interpersonal skills, attention to detail, and the ability to thrive in a dynamic environment that supports individuals experiencing a mental health crisis.

  • Greet and check in patients with professionalism and empathy, ensuring a welcoming and trauma-informed environment.
  • Schedule follow-up appointments and insurance coverage (if applicable).
  • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
  • Take and record vital signs, assist with rooming patients, and prepare observation rooms for providers.
  • Respond to phone inquiries, route messages appropriately, and support coordination of care.
  • Monitor patient flow and communicate delays or urgent needs to clinical staff.
  • Uphold confidentiality and compliance with HIPAA and OSHA regulations.
  • Support crisis response protocols and de-escalation efforts as needed.
  • Maintain cleanliness and organization of the front office and clinical areas.

High School Diploma or equivalent required.  Graduation from an accredited medical education program and certification as a Medical Assistant in the state of Michigan required.   Minimum of one year of job-related experience required.  Experience working with consumers have a mental illness or developmental disability and knowledge of psychotropic medications preferred.

Qualifications:

  • Must be willing and able to work irregular work hours, holidays and weekends. 
  • High school diploma or equivalent required.
  • Completion of a Certified Medical Assistant program.
  • Minimum of 1 year of experience in a healthcare or behavioral health setting strongly preferred.
  • Experience working with adults and children is required.
  • Proficiency with EHR systems and Microsoft Office Suite.
  • Strong communication, organizational, and multitasking skills.
  • Ability to remain calm and compassionate in high-pressure or emotionally charged situations.
  • BLS certification required (or must be obtained within 30 days of hire).
  • CPI de-escalation training required (or must be obtained within 30 days of hire).    
  • Trauma-informed care training required (or must be obtained within 30 days of hire).

MCMHA is a drug-free workplace. 

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