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Behavioral Health Receptionist Jobs in Michigan (NOW HIRING)

River's Bend PC

Receptionist - Behavioral Health

Troy, MI · On-site

$18 - $20/hr

Join Our Team at River's Bend - Support Staff (Full-Time) River's Bend is looking for afull-time, enthusiastic, motivated, and organized Support Staff professionalto join our growing team! If you ...

River's Bend PC

Receptionist - Behavioral Health

Troy, MI · On-site

$18 - $20/hr

Join Our Team at River's Bend - Support Staff (Full-Time) River's Bend is looking for a full-time, enthusiastic, motivated, and organized Support Staff professional to join our growing team! If you ...

River's Bend PC

Receptionist - Behavioral Health

Troy, MI · On-site

$18 - $20/hr

Join Our Team at River's Bend - Support Staff (Full-Time) River's Bend is looking for a full-time, enthusiastic, motivated, and organized Support Staff professional to join our growing team! If you ...

UHS

ADMISSIONS COORDINATOR (PER DIEM)

Dearborn, MI

Responsibilities Admission Coordinator PER DIEM Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

Resthaven

Receptionist (3rd Shift)

Holland, MI · On-site

$15 - $16.50/hr

... health insurance network with zero co-pay, deductible or co-insurance expense Essential ... Make referrals to the Administrator regarding resident concerns and behavior issues. Develop and ...

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Behavioral Health Receptionist information

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How much do behavioral health receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for behavioral health receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Michigan?

For Behavioral Health Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Receptionist jobs in Michigan look for?

The top searched job categories for Behavioral Health Receptionist jobs in Michigan are:

Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

School Based Health Receptionist

Hackley Community Care

Muskegon, MI • On-site

$14.25 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

School Based Health Receptionist
Job Type: Based on a school calendar schedule
Job Location: Ravenna Middle School
Hackley Community Care is a Federally Qualified Health Center that offers integrated health services to the residents of Muskegon County and surrounding areas. HCC is looking for a School Based Health Receptionist to provide clerical support to our health providers.
Under the direct supervision of the School Program Manager, the School Receptionist is responsible for answering the phone, patient registration and demographic collection. This person will be responsible for updating insurance information, scheduling patient appointments, collecting information for documentation and securing consents. In addition to keeping schedules full, which may mean working patient lists and some outreach efforts as needed.
Benefits and Perks:
  • No scheduled weekends
  • Paid time off
  • Paid holidays
  • Quarterly bonus
  • Vendor discounts
  • Retirement plan
  • Disability and Life insurances
  • Medical, dental, vision insurances

Job Qualifications:
  1. Must have a high school diploma or equivalent.
  2. At least one year experience working with school aged children.
  3. Medical office experience preferred.

Skills and Abilities (include but not limited to):
  1. Ability and willingness to work well with others in a team-oriented environment.
  2. Able to enter data into a computer with accuracy.
  3. Possess good organizational skills and able to coordinate resources.
  4. Ability to maintain confidentiality.
  5. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  6. Comprehensive and professional interpersonal communication skills.
  7. Ability to write routine reports and correspondence.
  8. Ability to interact effectively and respectfully with diverse socio-economic populations.
  9. Ability to be a role model for students to include appropriate dress, behaviors and activities.

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