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Behavioral Health Receptionist Jobs in Michigan (NOW HIRING)

River's Bend PC

Receptionist - Behavioral Health

Troy, MI · On-site

$18 - $20/hr

Join Our Team at River's Bend - Support Staff (Full-Time) River's Bend is looking for afull-time, enthusiastic, motivated, and organized Support Staff professionalto join our growing team! If you ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.25 - $21.50/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.50 - $21.50/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$18/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Robert Half

Medical Receptionist

Auburn Hills, MI · On-site

$18 - $21/hr

We are looking for a dependable Medical Receptionist to support a busy behavioral health front office in Auburn Hills, Michigan. This Long-term Contract position focuses on creating a welcoming ...

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Behavioral Health Receptionist information

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How much do behavioral health receptionist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for behavioral health receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Michigan? For Behavioral Health Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Receptionist jobs in Michigan look for? The top searched job categories for Behavioral Health Receptionist jobs in Michigan are:
Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Michigan as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Receptionist - Behavioral Health

River's Bend PC

Troy, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join Our Team at River's Bend - Support Staff (Full-Time)

River's Bend is looking for afull-time, enthusiastic, motivated, and organized Support Staff professionalto join our growing team! If you enjoy helping others, thrive in a fast-paced environment, and take pride in keeping things running smoothly, we'd love to hear from you.


As a member of ourSupport Staff Department, you'll play a vital role in the day-to-day administrative and operational success of the practice while working closely with our Practice Manager, Support Staff Lead, and clinical team.


What You'll Do

  • Greet clients and visitors with warmth and professionalism
  • Answer incoming phone calls and voicemails, handling inquiries or directing them appropriately
  • Complete intake processes for new referrals
  • Schedule, manage, and confirm client appointments (including reminder calls)
  • Provide insurance verification for clients
  • Process drug screens and manage medication refills
  • Handle incoming and outgoing documentation
  • Verify insurance benefits and manage pre-authorizations
  • Provide exceptional client support, addressing questions, concerns, and feedback
  • Offer administrative support to clinical staff
  • Collaborate with the team to ensure smooth daily operations
  • Identify challenges and help implement solutions
  • Perform additional duties as needed to support the practice


What We're Looking For

Minimum Qualifications

  • High School Diploma
  • Previous administrative experience preferred

Key Skills & Competencies

  • Strong organizational and time-management skills
  • Ability to multitask and prioritize effectively
  • Professional, clear verbal and written communication skills
  • Strong attention to detail
  • Comfort with technology, including EMR systems and Microsoft Office
  • Excellent customer service mindset
  • Ability to work independently and as part of a team


Our Ideal Candidate Is

  • Organized and dependable
  • Proactive and able to take initiative
  • Calm under pressure and adaptable
  • Team-oriented with a positive attitude


Benefits & Perks

  • Medical, Dental, Vision & 401(k) benefits
  • Paid Time Off (Vacation, Sick, Holiday & Bereavement)
  • Flexible scheduling
  • 1-Hour Paid Lunch Break
  • Volunteer opportunities
  • Competitive weekend pay for on-call coverage


Schedule & Compensation

  • Hours:Monday-Friday, 9 AM - 8:30 PM (hours may vary by week)
  • Shifts:8-hour shifts
  • Weekend On-Call:Every 4-6 weeks
  • Pay:$18-$20/hour
  • Hourly, non-exempt
  • Paid bi-weekly


If you're looking for a supportive workplace where your skills make a real impact,River's Bend is the place for you. We encourage you to apply and become part of our dedicated team!

Apply