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Behavioral Health Receptionist Jobs in Michigan (NOW HIRING)

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.25 - $21.50/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$16.50 - $21.50/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Honor Community Health

Clinical Receptionist

Pontiac, MI · On-site

$18/hr

... behavioral health, and dental care. We serve all populations regardless of their ability to pay ... The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor ...

Robert Half

Medical Receptionist

Auburn Hills, MI · On-site

$18 - $21/hr

We are looking for a dependable Medical Receptionist to support a busy behavioral health front office in Auburn Hills, Michigan. This Long-term Contract position focuses on creating a welcoming ...

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Behavioral Health Receptionist information

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How much do behavioral health receptionist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for behavioral health receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Michigan? For Behavioral Health Receptionist jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Receptionist jobs in Michigan look for? The top searched job categories for Behavioral Health Receptionist jobs in Michigan are:
Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Michigan as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Clinical Receptionist

Honor Community Health

Pontiac, MI • On-site

$16.25 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Full Clinical Receptionist Job Description (click to view)
Honor Community Health is a 501c3 Federally Qualified Health Center co-located within 20 locations. Our mission is to provide for the health and wellness needs of the underserved of Oakland County through the provision of comprehensive, integrated primary, behavioral health, and dental care. We serve all populations regardless of their ability to pay. Our team is passionate about serving the people of Oakland County.
IMPORTANT: All applications MUST be completed in its entirety to be considered.
*NOTE: COVID -19 Vaccinations are recommended.
Position Description
The full-time, non-exempt Clinical Receptionist reports to the Practice Manager or Lead Medical Assistant. The Clinical Receptionist plays a crucial role in the high-performing healthcare team at Honor Community Health, serving as the primary point of contact for patients during their visits. Works collaboratively to create and maintain a culture of excellence and dedication to providing compassionate and high-quality health care to all. This position is located invPontiac, MI. Our standard hours are Monday- Friday, 8:30am-5pm.
What are we looking for?
  • High School Diploma or equivalent is required.
  • 6 + months in a customer service or clinical receptionist position is required.
  • Strong computer skills and experience using Electronic Medical Records (NextGen preferred) and knowledge of Microsoft Office and internet.
  • Spanish speaking preferred
  • A flexible and positive attitude
  • Ability to work in a fast-paced environment
  • Ability to create an excellent patient experience
  • Patient focused mindset

What do we offer?
  • Competitive Wages
  • 401k with company match
  • Medical, Dental and Vision insurance
  • Employer Paid Life Insurance
  • Employer Paid Short-Term and Long-Term Disability Insurance
  • 4-6 Weeks Paid Time Off for Full-Time Employees
  • Paid Time off for Part-Time Employees
  • Paid Diversity Day and Holidays
  • Paid Bereavement Leave
  • Parental Leave
  • LifeMart Discount Program for all employees
  • Continuing Medical Education (CME) Allowance for Clinicians
  • Free Malpractice Insurance
  • License Reimbursement
  • Free Enhanced Employee Assistance Program
  • Public Service Loan Forgiveness to all Full-Time Employees
  • National Health Service Corp (NHSC) for licensed health care providers and offers up to $50,000 toward student loans

Why work for Honor?
  • Honor is a patient directed and community driven Federally Qualified Health Center.
  • We ensure that patients come first by providing enabling services to assist patients with specific barriers to care such as transportation, translation, food security, and other social services.
  • Our staff is passionate about providing all members of the community with access to quality health care regardless of their situation.

Please note the selected candidate will be required to submit to a criminal record check and reference check.
Honor Community Health is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

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