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Behavioral Health Receptionist Jobs in Michigan (NOW HIRING)

STARFISH FAMILY SERVICES INC

Receptionist-FT

Livonia, MI · On-site

$14 - $18.25/hr

The Receptionist handles a variety of general office duties where customer service and clerical ... Facilitate the records request/release process for behavior health. * Cooperate in any ...

STARFISH FAMILY SERVICES INC

Receptionist-FT

Livonia, MI · On-site

$14 - $18.25/hr

The Receptionist handles a variety of general office duties where customer service and clerical ... Facilitate the records request/release process for behavior health. * Cooperate in any ...

Resthaven

Receptionist (3rd Shift)

Holland, MI · On-site

$15 - $16.50/hr

... health insurance network with zero co-pay, deductible or co-insurance expense Essential ... and behavior issues. ✔ Develop and maintain professional and appropriate relationships and ...

UHS

ADMISSIONS COORDINATOR - Part Time

Dearborn, MI

$17.75 - $24.25/hr

Additionally, programs for co-occurring behavioral health and substance use issues will be offered ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

UHS

ADMISSIONS COORD

Dearborn, MI · On-site

$17.75 - $24.25/hr

Additionally, programs for co-occurring behavioral health and substance use issues will be offered ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

UHS

ADMISSIONS COORDINATOR

Dearborn, MI

$17.75 - $24.25/hr

Additionally, programs for co-occurring behavioral health and substance use issues will be offered ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

UHS

ADMISSIONS COORDINATOR (PER DIEM)

Dearborn, MI · On-site

Responsibilities Admission Coordinator PER DIEM Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

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All JobsBehavioral Health Receptionist JobsBehavioral Health Receptionist Jobs in Michigan

Behavioral Health Receptionist information

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How much do behavioral health receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for behavioral health receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Michigan?

For Behavioral Health Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Receptionist jobs in Michigan look for?

The top searched job categories for Behavioral Health Receptionist jobs in Michigan are:

Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Receptionist (On-Call)

STARFISH FAMILY SERVICES INC

Livonia, MI • On-site

$14 - $18.25/hr

Part-time

Re-posted 23 hours ago

Job description

POSITION SUMMARY:
The Receptionist (On Call) handles a variety of general office duties where customer service and clerical duties are a substantial part of the job. This individual reports directly to the Administrative Support Supervisor.
EDUCATION AND EXPERIENCE:
  • A minimum of either a High School Diploma or equivalent is required.
  • A Minimum of one year's previous office experience required.
  • Experience with Community Mental Health (CMH) preferred.
  • Experience with electronic health records (EHR) preferred.

DUTIES AND RESPONSIBILITIES:
  • Greets all visitors, team members and families with a warm and welcoming demeanor.
  • Answers phones, answers questions and/or routes to appropriate team members. Accurately take messages and pass them on to applicable staff in a timely manner.
  • Request and accept payments (i.e., copays, and deductibles) from consumers and provide receipts for payments. Refer consumers to billing for payment arrangements when applicable. Processes all money received from clients or in the mail with cash reconciliation process. Forwards to supervisor upon completion
  • Administers, monitors, and collects Quality Assurance Surveys.
  • Conducts customer service portion of the Intake with consumers in a thorough, customer service oriented and accurate manner.
  • Performs tasks specific to opening all new clients within 24 hours of intake.
  • Schedules consumers with doctor when proper paperwork is obtained and confirms all doctors' appointments the business day prior to the appointment.
  • Maintains waitlists for psychiatric appointment cancellations and notifies clients when an appointment is available.
  • Schedules consumers for Outpatient Therapists, documents all attempts made as well as scheduling notes.
  • Coordinates and communicates daily or as needed with clinicians to problem solve and manage client requests with special circumstances.
  • Work collaboratively with outpatient therapists and other team members to ensure clients have everything they need to be able to receive the services as well as sending out any correspondence to and related to clients.
  • Uploads materials in case records in a timely and accurate manner.
  • Opens and date stamps mail and distributes to appropriate staff.
  • Check consumers in, update client address, phone number, pharmacy, and other demographic information in the EHR.
  • Type's correspondence or other reports from written drafts in an accurate and professional manner.
  • Performs Data Entry.
  • Facilitate the records request/release process for behavior health.
  • Cooperate in any investigation related to personnel, licensing, accreditation, or other circumstances as directed.
  • Assists in finding and directing clients in case of an emergency such as a fire or tornado.
  • Attends all agency, departmental meetings, and trainings as required.
  • Provides new employees the opportunity to observe them perform their role so that the new employee can gain an idea of the skills needed, processes to be followed and other on the job requirements.
  • Performs other reasonably related duties as assigned by immediate supervisor and other management, including but not limited to providing coverage at other locations, as needed and/or being mandated to stay over in the event of call offs.

COMPETENCIES AND ABILITIES:
  • Must have excellent interpersonal skills - a pleasant, professional, service-oriented telephone and reception manner.
  • Knowledge of HIPAA and other laws related to Release of Information
  • Ability to accurately enter data into agency electronic health record, as well as applicable external databases as needed.
  • Must possess strong problem solving and critical thinking skills.
  • Ability to work cooperatively and responsibly as a member of a team with colleagues, supervisors, agency staff and collateral contacts.
  • Ability to plan and organize time effectively; attention to detail.
  • Ability to adjust effectively to work within new work structures, processes, or requirements.
  • Ability to manage multiple priorities, function independently and demonstrate good follow through.
  • Must be resourceful, flexible, and adaptable with regards to daily scheduling. You may be asked to provide coverage at another location, and it is expected that staff will rotate and/or provide coverage for Saturday shifts among the team.
  • Ability to communicate effectively both orally and in writing.
  • Ability to give and receive constructive feedback.
  • Ability to use standard office equipment. Must be computer literate and working knowledge of Microsoft Office Suite required.
  • Ability and desire to seek personal and professional growth and skill development.
  • Must have a commitment to the welfare of the children and families the program serves and to the delivery of quality services.

LICENSING AND OTHER REQUIREMENTS:
  • Valid driver's license and / or reliable transportation.

Starfish Family Services is an Equal Opportunity Employer
EOE/M/F/D/V

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