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Behavioral Health Receptionist Jobs in Michigan (NOW HIRING)

Universal Health Services

ADMISSIONS COORD

Dearborn, MI · On-site

$17.75 - $24.25/hr

Responsibilities Admission Coordinator FULL TIME Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

New

Universal Health Services

ADMISSIONS COORDINATOR

Dearborn, MI · On-site

$17.75 - $24.25/hr

Responsibilities Admission Coordinator FULL TIME Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. Departmental and Additional Job Responsibilities * Other duties as assigned Job ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

Memorial Healthcare

Medical Receptionist

Owosso, MI · On-site

$14.75 - $18/hr

... behavior. DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES * Other duties as assigned JOB ... Able to travel independently throughout all Memorial Healthcare facilities. * Small motor skills ...

UHS

ADMISSIONS COORD

Dearborn, MI · On-site

$17.75 - $24.25/hr

Responsibilities Admission Coordinator FULL TIME Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

UHS

ADMISSIONS COORDINATOR

Dearborn, MI · On-site

$17.75 - $24.25/hr

Responsibilities Admission Coordinator FULL TIME Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

UHS

ADMISSIONS COORDINATOR - Part Time

Dearborn, MI · On-site

$17.75 - $24.25/hr

Responsibilities Admission Coordinator PART TIME Metropolitan Behavioral Health (a UHS Facility) A ... Experience verifying insurance required * 1 to 3 years of experience working as a receptionist ...

North Country Community Mental Health

Secretary

Bellaire, MI · On-site

$18.52 - $19.45/hr

Two years of experience in general office work which involved typing (approximately 60 words per minute), transcription and receptionist duties. Other: Lived experiences with behavioral health issues ...

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Behavioral Health Receptionist information

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How much do behavioral health receptionist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for behavioral health receptionist in Michigan is $15.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.40 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Michigan?

For Behavioral Health Receptionist jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Receptionist jobs in Michigan look for?

The top searched job categories for Behavioral Health Receptionist jobs in Michigan are:

Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,299 per year, or $15.5 per hour.

Front Desk Representative/Receptionist

CNS Healthcare

Pontiac, MI • On-site

$14.88 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

What we're looking for:
As a Certified Community Behavioral Health Clinic, CNS Healthcare's mission is to serve the people of our communities. Our Customer Care Team is the face of CNS Healthcare. We are seeking a Front Desk Representative to join our team. The right candidate for this position remains calm and composed in high-stress, demanding situations. We are looking for someone who is willing to support co-workers, teammates, and the people we serve as needed throughout the course of the day.
The Front Desk Representative plays a key role in representing the agency, often serving as a first impression to individuals served and visitors to any office sites. They are trusted to ensure a friendly and welcoming environment and provide the best customer service possible.
What's in it for you:
Compensation: $14.88 to $17.50 per hour- determined by non discriminatory factors during interview
As a member of our team, you will have an opportunity to make a meaningful impact on our community and the lives of the individuals that we serve. CNS Healthcare provides a robust total rewards program to support our team members and their loved ones. We've shared some highlights below, but you can visit the benefits guide posted on our careers page to learn more!
  • Comprehensive medical insurance options
  • Employer-paid benefits including dental, vision, life, and short-term disability insurance
  • Retirement program with generous company default contribution and match
  • Generous PTO program starting at 18 days annually
  • 15 paid holidays, including 3 floating holidays
  • Paid parental leave
  • Student loan forgiveness eligibility, including Public Service Loan Forgiveness (PSLF), HRSA, and more
Interested in learning more about this role?
Please see below for a summary of job responsibilities and qualifications!
  • Check-in persons served, including verifying, and updating necessary information in the electronic health record and collecting copays as needed
  • Check-out individuals served including scheduling appointments
  • Collect and document insurance information
  • Assist with coordinating transportation and other services for the people we serve
  • Maintain the reception area in a neat, orderly, and welcoming manner
  • Review and update information in electronic health record system as needed
  • Maintain knowledge and compliance with established policies and procedures, HIPAA standards, and other regulatory programs.
  • Ensure that the CNS Healthcare customer care standards of service are applied to interactions with individuals served, guests, and staff
  • Reference and maintain up-to-date relevant agency resources including, but not limited to; calendars, office schedules, program directories, and team rosters
  • Provide coverage and support of other customer care team functions as needed
  • Performs other related duties as assigned
Qualifications:
Required
  • High School Diploma or General Education Diploma (GED)
  • Driver's License and automobile insurance
  • A minimum of 1 year of experience in an office setting
  • Passion for providing an unparalleled customer service experience in a dynamic and diverse work environment
  • Proficiency in word processing, data entry, and telephone skills
  • Ability to be forward thinking and take initiative to accomplish goals and objectives
  • Ability to use discretion and judgement when handling matters of a sensitive or confidential nature
Preferred
  • Experience working in a medical office setting
  • Experience working with individuals with behavioral health and substance use disorders
  • Experience with Microsoft Office products
  • Experience with electronic health records (EHRs)
  • Bilingual
About CNS Healthcare:
CNS Healthcare (CNS) is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) with seven clinics and two clubhouses in Southeastern Michigan. CNS employs approximately 400 employees, paraprofessionals, and support staff, delivering services to more than 7,000 people annually.
  • CNS provides comprehensive integrated health services in partnership with several community organizations, and uses a patient-centered approach to identify, support, and promote the overall health of children, adolescents, adults, and older adults.
  • Visit our website to learn more about our mission, vision, and values!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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