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Behavioral Health Receptionist Jobs (NOW HIRING)

Grand Peaks

Behavioral Health Receptionist

Saint Anthony, ID · On-site

$13.25 - $17.50/hr

Behavioral Health Receptionist Location: Rexburg & St. Anthony Schedule: Full-Time | 4 days a week | 10 hour shifts Pay: DOE Grand Peaks Behavioral Health is seeking a dependable, compassionate, and ...

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How much do behavioral health receptionist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for behavioral health receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Receptionist, and why are they important?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are Behavioral Health Receptionists?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are some common challenges faced by Behavioral Health Receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

More about Behavioral Health Receptionist jobs
What cities are hiring for Behavioral Health Receptionist jobs? Cities with the most Behavioral Health Receptionist job openings:
What states have the most Behavioral Health Receptionist jobs? States with the most job openings for Behavioral Health Receptionist jobs include:
What job categories do people searching Behavioral Health Receptionist jobs look for? The top searched job categories for Behavioral Health Receptionist jobs are:
Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Behavioral Health Receptionist

Entune Behavioral Health

Tucson, AZ • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Description:

Behavioral Health Receptionist


Entune Behavioral Health is seeking a Receptionist for our outpatient behavioral health clinic in Tucson, AZ. Entune Behavioral Health offers individual, couples, and family therapy, along with a range of supportive mental health services designed to help clients build resilience, improve well-being, and achieve meaningful life goals.


We are currently hiring a Behavioral Health Receptionist / Front Desk to join our team and provide excellent support to our diverse client community.


Responsibilities:

  • Greet patients and visitors with a warm and welcoming demeanor
  • Answer phone calls and direct them to the appropriate department or team member
  • Schedule and confirm appointments, ensuring efficient use of resources and minimal wait times
  • Verify patient insurance coverage and eligibility
  • Collect co-pays and fees, ensuring accurate records and adherence to financial policies
  • Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA)
  • Assist patients with inquiries and provide relevant information about services and procedures
  • Prepare and process medical forms and documents
  • Collaborate with medical staff to ensure smooth patient flow and efficient operations
  • Handle incoming and outgoing mail, faxes, and deliveries
  • Monitor and maintain the cleanliness and organization of the front desk area
Requirements:

Qualifications & Requirements:

  • High school diploma or equivalent
  • Proven experience in a customer service role, preferably multiple years in a medical or behavioral health setting
  • Excellent interpersonal and communication skills
  • Strong organization and administrative skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in computer programs, including Microsoft Office Suite
  • Proven experience in Electronic Health/Medical Record Systems, preferably Advanced MD (AMD)
  • Knowledge of medical terminology and procedures is preferred
  • Ability to maintain confidentiality and exercise discretion
  • Willingness to learn and adapt to new systems and technologies
  • Professional appearance and demeanor
  • Current CPR, AED, First Aid Certification (Required)
  • Current DPS Level One Fingerprint Clearance Card (Required)
  • Spanish Speaking (Preferred)


Full-time Benefits:

  • Medical, Health Savings Account (HSA), Vision, Dental, Short-term, Long-term Disability, Life insurance
  • 401K and Local Financial Advisors
  • Employee Assistance Plan
  • Paid Sick Leave
  • Paid Time Off (personal leave)
  • Pay starts at $16+ / hour, depending on experience.


Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role.


*Sunbelt Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.