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Behavioral Health Receptionist Jobs (NOW HIRING)

Lorenz Clinic

Mental Health Receptionist

Minnetonka, MN · On-site

$16 - $21.25/hr

Mental Health Receptionist At Lorenz Clinic, we believe mental health care begins the moment ... in behavioral health or healthcare administration * You want to be part of a mission-driven team ...

Lorenz Clinic

Mental Health Receptionist

Victoria, MN · On-site

$16.75 - $22/hr

Mental Health Receptionist At Lorenz Clinic, we believe mental health care begins the moment ... in behavioral health or healthcare administration * You want to be part of a mission-driven team ...

Lorenz Clinic

Mental Health Receptionist

Chaska, MN · On-site

$17 - $22.25/hr

Mental Health Receptionist At Lorenz Clinic, we believe mental health care begins the moment ... in behavioral health or healthcare administration * You want to be part of a mission-driven team ...

Lorenz Clinic

Mental Health Receptionist

Burnsville, MN · On-site

$16.25 - $21.25/hr

Mental Health Receptionist At Lorenz Clinic, we believe mental health care begins the moment ... in behavioral health or healthcare administration * You want to be part of a mission-driven team ...

Lorenz Clinic

Mental Health Receptionist

Burnsville, MN · On-site

$19/hr

As a receptionist, you are not "just at the front desk." You are the anchor of the clinic site ... in behavioral health or healthcare administration * You want to be part of a mission-driven team ...

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How much do behavioral health receptionist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for behavioral health receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

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What states have the most Behavioral Health Receptionist jobs?

States with the most job openings for Behavioral Health Receptionist jobs include:

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Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Behavioral Health Receptionist/Care Manager

REFUAH HEALTH CENTER INC

Spring Valley, NY • On-site

$25 - $28/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Your privacy is important to us. All applications are strictly confidential.
Refuah Health is a federally qualified health center offering comprehensive care in Rockland and Sullivan Counties. We are over one hundred healthcare professionals strong with three decades' experience providing unparalleled patient care. As an FQHC, we specialize in accessible and affordable care for low income and high-risk residents. We believe in the power of people to create great care and we are inviting the best to build their career with us!
Why Refuah?
  • Join a collegial team of coworkers.
  • Five modern state of the art facilities.
  • Flexible schedules for maximum work-life balance.
  • No experience required. Full training provided.

Full time position.
Behavioral Health Receptionist Job Responsibilities:
  • Schedules patient appointments using the eClinical Works scheduling system
  • Confirms, cancels and reschedules appointments as directed
  • Complies with applicable policies and procedures
  • Contributes to organizational operations by performing other duties as may be required

Refuah Benefits:
  • Competitive Compensation: Our salaries are in line with fair market value, reflecting your skills and dedication.
  • Comprehensive Benefits: We provide full benefits, including life, health, dental, and vision coverage, ensuring your well-being.
  • Financial Planning: Benefit from our 403B plan, ensuring your financial security for the future.
  • Tax Advantages: Flexible Spending Accounts and Health Reimbursement Cards
  • Work-Life Balance: Enjoy generous PTO accruals and up to 13 Paid Holidays.

  • Minimum 1 year experience in customer service/reception.
  • Passionate about patient care
  • Detail oriented
  • Ability to multitask
  • Excellent interpersonal skills and customer service skills
  • Eligible to Work in the US

Apply Today:
If you are a dedicated receptionist looking to make a positive impact, we invite you to apply. Join Refuah in transforming the healthcare experience. Apply now to be a part of our dynamic team.
Principals only. Recruiters, please do not contact us regarding this job.

Apply