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Behavioral Health Receptionist Jobs in Wisconsin

Lifepoint Health

Receptionist

Waukesha, WI

$15.75 - $20.75/hr

As a Receptionist joining our team, you're embracing a vital mission dedicated to making ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

LifePoint Health

Receptionist

Waukesha, WI · On-site

$15.75 - $20.75/hr

As a Receptionist joining our team, you're embracing a vital mission dedicated to making ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

Lifepoint Health

Receptionist

Waukesha, WI · On-site

$15.75 - $20.75/hr

As a Receptionist joining our team, you're embracing a vital mission dedicated to making ... behavioral health hospitals, and more than 170 additional sites of care across the healthcare ...

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All JobsBehavioral Health Receptionist JobsBehavioral Health Receptionist Jobs in Wisconsin

Behavioral Health Receptionist information

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How much do behavioral health receptionist jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for behavioral health receptionist in Wisconsin is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.14 per hour, depending on experience, location, and employer.

What is a behavioral health receptionist?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are the key skills and qualifications needed to thrive as a behavioral health receptionist?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are some common challenges faced by behavioral health receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Wisconsin?

For Behavioral Health Receptionist jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Behavioral Health Receptionist jobs in Wisconsin look for?

The top searched job categories for Behavioral Health Receptionist jobs in Wisconsin are:

What cities in Wisconsin are hiring for Behavioral Health Receptionist jobs?

Cities in Wisconsin with the most Behavioral Health Receptionist job openings:

Behavioral Health Receptionist jobs near you
Infographic showing various Behavioral Health Receptionist job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,404 per year, or $18 per hour.

MEDICAL RECEPTIONIST - BEHAVIORAL HEALTH

Stevens Point, WI • On-site

ASPIRUS HEALTH
Hospitals • 10K+ employees

6.5

Company rating: 6.5 out of 10

Based on 261 frontline employees who took The Breakroom Quiz

611th of 895 rated healthcare providers

People enjoy working here

Recommended by students

Respectful managers

Learn more about ASPIRUS HEALTHexternal

$16 - $19.50/hr

Part-time

Medical, Retirement, PTO

Posted 2 days ago

New

Job description

Compassion. Accountability. Collaboration. Foresight. Joy.
These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day.
Aspirus Stevens Point Hospital in Stevens Point, WI is seeking a MEDICAL RECEPTIONIST to join our BEHAVIORAL HEALTH team!
The Medical Receptionist greets, registers, and assists patients in a professional manner. Patient appointments are scheduled according to established protocols. The Medical Receptionist is responsible for obtaining and maintaining complete and accurate patient demographics. Responsible for clerical support including answering phone calls, providing routine information to callers, and transferring, taking, and routing messages as appropriate.
HOURS: Part Time 0.6 FTE, 48 Hours Biweekly
Experience/Qualifications
  • Knowledge of office procedures normally acquired through completion of a High School diploma, GED, or equivalent combination of education and experience.
  • One year of customer service or healthcare experience preferred.
  • Computer experience and basic computer keyboarding skills preferred.

Employee Benefits
  • Full benefits packages available for part- and full-time status.
  • PTO accrual from day one!
  • Generous retirement plan with match available.
  • Wellness program for employees and their families.

Aspirus Stevens Point Hospital is a fully accredited acute-care facility, offering expert, personalized care for residents of Stevens Point and Portage County. With more than 200 physicians, Stevens Point Hospital/Clinics and our medical group provides a comprehensive set of acute-care options, including both innovative and proven treatment plans. Our broad range of services include all major specialties, emergency medicine, urgent care, surgery, ICU/CCU, diagnostic radiology, rehabilitation, sports medicine, occupational and behavioral health, pathology, and sleep diagnostics. To learn more about Stevens Point click the following link: here.
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
About the Stevens Point Community
Conveniently located in the center of the state, the Stevens Point area is a recreational playground in the heart of central Wisconsin. Whether you're on the water or on land, from paddling the backwaters and sloughs or exploring 27-miles of the Green Circle Trail, adventure is calling your name. The fun continues by visiting local breweries, walking through local farmer's markets, and eating in distinct restaurants. Get to know the local arts & culture scene, inspired by the natural beauty of the area. Explore and purchase art from the blossoming artist community in numerous galleries.
Click here to learn more.
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