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Behavioral Health Receptionist Jobs in Reno, NV (NOW HIRING)

We are looking for a detail-oriented part-time Medical Receptionist/Office Assistant to join a behavioral health team in Reno, Nevada in a Contract to Permanent role. This position is Monday through ...

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Front Desk Associate

Reno, NV · On-site

$17 - $20/hr

... behavioral health clinic dedicated to providing quality care and support to our patients. We are seeking a professional and organized Front Desk Receptionist to join our team and be the first point ...

Referral Specialist

Sparks, NV · On-site

$17.72 - $26.59/hr

It also provides selected services for the Behavioral Health division of UHS. Through continuing ... Covers at other clinics as a receptionist as requested * Schedules tests and referral appointments ...

Unit Clerk

Reno, NV

$16 - $21.25/hr

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist ... When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or ...

Unit Clerk

Reno, NV

$16 - $21.25/hr

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist ... When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or ...

Unit Clerk

Reno, NV · On-site

$17.37 - $24.32/hr

Position Purpose This position is accountable to perform clerical duties, act as unit receptionist ... When necessary, will sit with patients on Suicide/Behavioral watch to prevent harm to themselves or ...

Behavioral Health Receptionist information

See Reno, NV salary details

$9

$17

$24

How much do behavioral health receptionist jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for behavioral health receptionist in Reno, NV is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Behavioral Health Receptionist, and why are they important?

To thrive as a Behavioral Health Receptionist, you need strong organizational skills, attention to detail, and familiarity with medical office procedures, often supported by a high school diploma or equivalent. Proficiency with scheduling software, electronic health records (EHR) systems, and multi-line phone systems is typically required. Outstanding interpersonal communication, discretion, and empathy help you effectively support patients in sensitive situations. These skills ensure smooth office operations, safeguard patient confidentiality, and create a welcoming environment for individuals seeking behavioral health services.

What are Behavioral Health Receptionists?

Behavioral Health Receptionists are administrative professionals who work in mental health clinics, counseling centers, or psychiatric offices. They are responsible for greeting clients, scheduling appointments, answering phone calls, and managing patient records. These receptionists often handle sensitive information and must maintain confidentiality while providing a welcoming and supportive environment for clients seeking behavioral health services. Their role is essential in ensuring the smooth operation of the office and supporting both clients and clinicians.

What are some common challenges faced by Behavioral Health Receptionists, and how can they be managed effectively?

Behavioral Health Receptionists often handle sensitive situations, such as clients experiencing emotional distress or mental health crises. One common challenge is maintaining a calm and compassionate demeanor while efficiently managing administrative tasks and a high volume of calls. Effective strategies include developing strong communication skills, setting clear boundaries, and collaborating closely with clinical staff to ensure clients receive timely support. Ongoing training in crisis intervention and mental health awareness can also help Receptionists navigate these challenges confidently.

What is the difference between Behavioral Health Receptionist vs Medical Office Receptionist?

AspectBehavioral Health ReceptionistMedical Office Receptionist
CredentialsHigh school diploma; certification in behavioral health preferredHigh school diploma; medical office certification optional
Work EnvironmentBehavioral health clinics, mental health facilitiesHospitals, clinics, outpatient medical offices
Job ResponsibilitiesScheduling mental health appointments, managing patient records, handling confidential behavioral health infoScheduling medical appointments, insurance verification, patient check-in/out

Both roles involve front-desk duties and patient interaction, but Behavioral Health Receptionists focus on mental health services and confidentiality, while Medical Office Receptionists handle general medical patient flow. The choice depends on the healthcare setting and specific certification requirements.

What are popular job titles related to Behavioral Health Receptionist jobs in Reno, NV? For Behavioral Health Receptionist jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Behavioral Health Receptionist jobs in Reno, NV look for? The top searched job categories for Behavioral Health Receptionist jobs in Reno, NV are:
What cities near Reno, NV are hiring for Behavioral Health Receptionist jobs? Cities near Reno, NV with the most Behavioral Health Receptionist job openings:
Infographic showing various Behavioral Health Receptionist job openings in Reno, NV as of July 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $36,948 per year, or $17.8 per hour.
Medical Receptionist

Medical Receptionist

Robert Half

Reno, NV • On-site

$24/hr

Temporary

Posted 3 days ago


Job description

We are looking for a detail-oriented part-time Medical Receptionist/Office Assistant to join a behavioral health team in Reno, Nevada in a Contract to Permanent role. This position is Monday through Thursday from 9:00AM to 2:00PM and supports daily front-office and administrative operations with a strong focus on insurance coordination, billing support, client record accuracy, and therapist assistance. The ideal candidate brings prior administrative experience in a healthcare setting and can manage multiple documentation and reimbursement tasks with accuracy and professionalism.


Responsibilities:

• Provide administrative support to therapists by managing paperwork, maintaining files, and tracking required documentation.

• Complete provider credentialing and insurance enrollment paperwork for new therapists and maintain submission records.

• Compile billing information for insurance plans, grant programs, external billing partners, and direct pay sources.

• Prepare and send prior authorization requests to insurance carriers in a timely and accurate manner.

• Organize and submit client and account details to billing specialists and contracted reimbursement entities.

• Coordinate with billing contacts to help monitor accounts receivable and resolve outstanding claim issues.

• Maintain ongoing communication with insurance representatives and other reimbursement partners regarding coverage, claims, and account status.

• Verify client insurance eligibility, track scheduled sessions, and monitor required treatment plan updates.

• Answer phone and communicate with client and provide accurate information about services.

• At least 1 year of administrative experience, preferably in a medical or behavioral health setting.

• High school diploma or equivalent required.

• Experience with Medicare and EHR systems

• Working knowledge of medical billing processes and insurance-related documentation.

• Experience supporting behavioral health services, Nevada Medicaid, and private insurance plans.

• Proficiency with Excel, PDF/document software, Windows File Explorer, and insurance portals.

• Ability to manage records accurately while handling multiple deadlines and follow-up tasks.

• Knowledge of myBestPractice (MyBP) is a bonus but not required.

• Strong communication skills for coordinating with patients, therapists, insurers, and billing partners.



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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948