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Customer Service Receptionist Jobs in Raleigh, NC

Southern National Roofing

Appointment Setter

Durham, NC · On-site

$40K - $70K/yr

Customer service representative * Retail associate * Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator

Southern National Roofing

Appointment Setter

Durham, NC · On-site

$40K - $70K/yr

Customer service representative * Retail associate * Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator

The Forest at Duke

Health Center Receptionist

Durham, NC

$14.25 - $18.75/hr

The Receptionist duties include, but are not limited to, greeting visitors and guests and directing ... Must have excellent interpersonal and customer service skills. * Must have ability to handle high ...

The Forest at Duke

Health Center Receptionist

Durham, NC · On-site

$15.25 - $20/hr

The Receptionist duties include, but are not limited to, greeting visitors and guests and directing ... Must have excellent interpersonal and customer service skills. * Must have ability to handle high ...

Medi-Weightloss

Receptionist

Raleigh, NC

$14 - $18.25/hr

... high customer service standards. • Process accounts receivable transactions accurately and ... receptionist experience preferred. • Familiarity with EMR systems preferred. If you are ...

Howard Stallings Law Firm

Be Seen First

Receptionist - Full Time

Raleigh, NC · On-site

$15.25 - $20.25/hr

... for our company, providing exceptional customer service and administrative support ... Receptionist or similar role - Familiarity with multi-line phone systems and scheduling ...

Howard Stallings Law Firm

Be Seen First

Receptionist - Full Time

Raleigh, NC · On-site

$15.25 - $20.25/hr

... for our company, providing exceptional customer service and administrative support ... Receptionist or similar role - Familiarity with multi-line phone systems and scheduling ...

Driven to Lead

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Join Our Team Fred Anderson is looking for an outstanding full-time receptionist to cover our front desk area and phone lines with a proven track record in customer service to join our team. Our ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Raleigh, NC

Customer Service Receptionist information

See Raleigh, NC salary details

$9

$16

$22

How much do customer service receptionist jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer service receptionist in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What are Customer Service Receptionists?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a Customer Service Receptionist, and why are they important?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are some typical daily challenges faced by a Customer Service Receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.
What are popular job titles related to Customer Service Receptionist jobs in Raleigh, NC? For Customer Service Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Service Receptionist jobs in Raleigh, NC look for? The top searched job categories for Customer Service Receptionist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Service Receptionist jobs? Cities near Raleigh, NC with the most Customer Service Receptionist job openings:
Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,430 per year, or $16.6 per hour.

Member Services / Front Desk Receptionist ( Cary & Raleigh Location )

KIDStrong Enterprises LLC

Raleigh, NC • On-site

$14.50 - $18.75/hr

Other

Posted 15 days ago

Job description

Benefits:
  • Bonus based on performance
  • Employee discounts
  • Free uniforms
  • Opportunity for advancement
  • Training & development
Job Duties & Responsibilities
KidStrong Member Service Receptionist's are the support system of the Program Director when it comes to the center. It's the responsibility of the Member Service Receptionist's to work with the Program Director on fostering a culture of learning and development for both their Coaches and the Families that attend the center and delivering key business results such as sales performance and lowering member attrition. The Member Service Receptionist's is a talented, welcoming, and engaging person who is focused on delivering an exceptional experience for the kids, families, and team members.
This position is for BOTH of our KidStrong Location in the area. Cary and Raleigh location.
RESPONSIBILITIES:
CENTER OPERATIONS
  • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
  • Welcome families as the enter the center.
  • Assist members with all administrative needs and requests.
  • Help enroll new members interested in the program for a membership or trail class.
  • Be the Trial champion! When a trial is in house your primary focus should be to close the sale.
  • Oversee center level initiatives i.e. center maintenance, training, brand consistency etc.
  • Daily, Weekly, and Monthly cleaning and maintenance of the center with team.
  • Typical schedule includes 3 weekday's and 2 weekend shifts with specific hours dependent on the needs of the center and supporting the Program Director on their 2 consecutive days off. Those 2 days you will fully oversee member relations at the center.
  • Weekday Part time schedule is from 3:00pm to 7:45pm.
  • Weekend Part time schedule is 8:30am to 2:30pm.
  • You will assist our program director with all center needs.
OUTBOUND CALLS
  • Dedicated 1-2 hours daily sales outbound calls / texts / trial follow up management.
  • Member relation calls.
  • Voicemail return.
SKILLS/QUALIFICATIONS
  • A passion for working with children is non-negotiable!
  • Comfortable speaking to parents/guardians regarding variety of topics.
  • Complete training through LearnUpon as required by the leadership team.
  • Prior experience as a member services receptionist is a plus!
  • Previous experience in management is preferred but not required
  • Practical work experience with Google and Microsoft platforms.
  • Previous experience with systems and platforms such as GloFox, LearnUpon, Podium, HubSpot, and Google Sheets is preferred but not required.
  • CPR certified not required but preferred. Can certify within 90 days of hire.
BONUS
  • Eligible for membership sales bonus upon completion of training and probationary period.
Sphere of Interaction
This position will NOT have any direct reports. When the Program Director is off, the Member Service Receptionist will be responsible for center operations to a limited capacity. This position will also interact with Raleigh Territory leadership and KidStrong, Inc. HQ team members as needed.
DNA/COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
High Standards
  • Establishes and holds high standards
Natural Leader
  • Creates culture
  • Takes initiative
Leads by Example
  • Sets tone through actions
Passionate
  • Stays focused on the KidStrong Goals.
  • Goal oriented and high performing.
Command Presence
  • Upholds KidStrong Values; creates vision for others.
Teacher
  • Communicate and ensure transfer of knowledge.
Professional
  • Approaches others in a tactful manner
  • Reacts well under pressure
  • Treats others with respect and consideration
  • Accepts responsibility for own actions
  • Follows through on commitments.
Performer
  • Engaging, Fun, Likable
  • High Energy, Clear & Easy to Understand
Mentor
  • Develops and nurtures relationships
  • Focuses on developing self and others
Planning/Organizing
  • Prioritizes and plans work activities; Develops realistic action plans.
  • Sets goals and objectives
  • Uses time efficiently
  • Plans for additional resources
  • Organizes or schedules other people and their tasks
Oral Communication
  • Speaks clearly and persuasively in positive or negative situations
  • Responds well to questions; Listens and gets clarification
  • Demonstrates group presentation skills; Participates in meetings.
Written Communication
  • Writes clearly and informatively;Edits work for spelling and grammar
  • Varies writing style to meet needs
  • Presents numerical data effectively; Able to read and interpret written information.
Teamwork
  • Balances team and individual responsibilities
  • Exhibits objectivity and openness to others' views
  • Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
  • Puts success of team above own interests; Able to build morale and group commitments to goals and objectives
Coachable/Low Ego Mindset
  • Gives and welcomes feedback.
  • Encourages exploring of different perspectives to reach common goals and objectives
  • Has a growth mindset; Sees every opportunity as one to learn from.

Compensation: $15.00 - $18.00 per hour
KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science-based curriculum that is parent-focused and taught by professionals.
OUR PEOPLE:
- Want to work with great people
- Want personal and professional growth
- Want to make an impact
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

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