ZipRecruiter

Log In

1

Customer Service Receptionist Jobs in Raleigh, NC

eTeam

Receptionist

Raleigh, NC · On-site

$15.25 - $20.25/hr

Receptionist We are seeking a friendly, organized, and customer-focused Receptionist / Onsite ... Professional appearance and customer-service-oriented attitude. * Excellent organizational ...

Ascendo

CUSTOMER SERVICE ADMINISTRATOR

Durham, NC · On-site

$16 - $21.50/hr

Provide occasional front desk coverage and assist with receptionist duties for short periods when needed * Support general administrative and operational tasks related to customer service ...

Axelon

Receptionist (USD)

Raleigh, NC · On-site

$15.25 - $20.25/hr

Minimum of 2 years of receptionist, administrative support, customer service, or office coordination experience. * Strong verbal and written communication skills. * Professional appearance and ...

Medi-Weightloss

Receptionist

Raleigh, NC

$14 - $18.25/hr

... customer service standards. * Process accounts receivable transactions accurately and securely ... Medical receptionist experience preferred. * Familiarity with EMR systems preferred. If you are ...

Eclaro

Receptionist (USD)

Raleigh, NC · On-site

$15.25 - $20.25/hr

Minimum of 2 years of receptionist, administrative support, customer service, or office coordination experience. * Strong verbal and written communication skills. * Professional appearance and ...

Rose Manor Health and Rehab

Receptionist

Durham, NC · On-site

$14.25 - $18.75/hr

Receptionist Full-Time | Part-Time | All Shifts Available We are seeking a professional and ... customer service skills • Ability to operate multi-line phone systems and office equipment • ...

next page

Showing results 1-20

All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Raleigh, NC

Customer Service Receptionist information

See Raleigh, NC salary details

$9

$16

$22

How much do customer service receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service receptionist in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

How can I work as a customer service receptionist with no experience?

Customer service receptionists often start with basic communication and organizational skills, which can be developed through volunteer work or entry-level positions. No formal experience is usually required, but having a friendly attitude, basic computer skills, and a willingness to learn can help you secure an entry-level role; some employers may also provide on-the-job training.

How much is the salary of a customer service receptionist?

The average salary of a customer service receptionist typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced receptionists or those in high-demand areas can earn higher wages. Benefits such as health insurance and paid time off are often included in compensation packages.

Which customer service receptionist job pays the most?

Customer service receptionist roles in industries such as healthcare, legal, or corporate sectors tend to offer higher salaries, especially in large organizations or metropolitan areas. Salaries can also increase with experience, certifications, and advanced administrative skills, with some positions paying over $40,000 annually.

What are popular job titles related to Customer Service Receptionist jobs in Raleigh, NC?

For Customer Service Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Receptionist jobs?

Cities near Raleigh, NC with the most Customer Service Receptionist job openings:

Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,430 per year, or $16.6 per hour.

Personal Lines Customer Service Receptionist/Trainee

Independent Insurance Agents of North Carolina

Apex, NC • On-site

$40K/yr

Other

Re-posted 15 days ago

Job description

Personal Lines CSR at WOOMER Insurance

The Personal Lines CSR at WOOMER Insurance is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system
Qualifications
  • Hold the insurance license required by your state and have a minimum of two years personal lines insurance account management experience as well as hold a Bachelor's Degree or comparable work experience.
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and computer proficiency including agency management systems.
Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

Compensation: $40,000.00 per year

Apply