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Customer Service Receptionist Jobs in Raleigh, NC

Mindlance

Receptionist (USD)

Raleigh, NC · On-site

$15.25 - $20.25/hr

Required Qualifications Minimum of 2 years of receptionist, administrative support, customer service, or office coordination experience. Strong verbal and written communication skills. Professional ...

Epiphany Family Services, LLC

Receptionist

Durham, NC

$15 - $17/hr

Previous receptionist, front desk, customer service, or administrative experience. * Ability and willingness to serve as a key holder and reliably open and close the office. * Ability to maintain ...

New

JLL

Receptionist

Durham, NC

$35K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our receptionists embody the hospitality standards and set the tone in delivering services ... Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.

Jones Lang LaSalle IP, Inc.

Receptionist

Durham, NC · On-site

$35K - $46K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our receptionists embody the hospitality standards and set the tone in delivering services ... Demonstrate confidence, professionalism, responsiveness and exceptional customer service skills.

Sports Clips

Salon Coordinator

Wake Forest, NC · On-site

$10/hr

Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required. * Excellent communication and interpersonal skills. * Strong organizational and ...

Sports Clips

Salon Coordinator

Wake Forest, NC · On-site

$10/hr

Previous experience in customer service, receptionist, front desk or salon coordination is preferred but not required. * Excellent communication and interpersonal skills. * Strong organizational and ...

TMSA Durham

Receptionist - Durham

Durham, NC · On-site

$14.25 - $18.75/hr

Receptionist To provide clerical support to all staff and visitors according to TMSA Charter ... Outstanding customer service is a top priority and must be conveyed at all times. Previous office ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Raleigh, NC

Customer Service Receptionist information

See Raleigh, NC salary details

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How much do customer service receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service receptionist in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

How can I work as a customer service receptionist with no experience?

Customer service receptionists often start with basic communication and organizational skills, which can be developed through volunteer work or entry-level positions. No formal experience is usually required, but having a friendly attitude, basic computer skills, and a willingness to learn can help you secure an entry-level role; some employers may also provide on-the-job training.

How much is the salary of a customer service receptionist?

The average salary of a customer service receptionist typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced receptionists or those in high-demand areas can earn higher wages. Benefits such as health insurance and paid time off are often included in compensation packages.

Which customer service receptionist job pays the most?

Customer service receptionist roles in industries such as healthcare, legal, or corporate sectors tend to offer higher salaries, especially in large organizations or metropolitan areas. Salaries can also increase with experience, certifications, and advanced administrative skills, with some positions paying over $40,000 annually.

What are popular job titles related to Customer Service Receptionist jobs in Raleigh, NC?

For Customer Service Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Receptionist jobs?

Cities near Raleigh, NC with the most Customer Service Receptionist job openings:

Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,430 per year, or $16.6 per hour.

Receptionist - State Farm Agent Team Member

Matt Davis - State Farm Agent

Garner, NC • On-site

$40K - $50K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

Benefits:
  • Hiring Bonus
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
Matt Davis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.