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Veterinary Receptionist Customer Service Representative Jobs in Raleigh, NC

American Veterinary Group

Veterinary Receptionist

Raleigh, NC · On-site

$14.50 - $17.50/hr

Veterinary Receptionist Department: General Practice Hospitals Employment Type: Full Time Location ... Prior Customer Service Experience * Must be able to lift 40 lbs. * This position requires regular ...

NVA

Veterinary Receptionist

Chapel Hill, NC · On-site

$12.75 - $15.25/hr

... customer service. * Ability to multitask, prioritize tasks, and manage time effectively in a fast ... from an identified NVA representative for recruiting-related communication • All job ...

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All JobsVeterinary Receptionist Customer Service Representative JobsVeterinary Receptionist Customer Service Representative Jobs in Raleigh, NC

Veterinary Receptionist Customer Service Representative information

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How much do veterinary receptionist customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for veterinary receptionist customer service representative in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

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For Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Veterinary Receptionist Customer Service Representative jobs?

Cities near Raleigh, NC with the most Veterinary Receptionist Customer Service Representative job openings:

Veterinary Receptionist Customer Service Representative jobs near you

Veterinary Receptionist

Veterinary Practice Partners

Smithfield, NC • On-site

$15 - $16/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Veterinary Practice Partners rating

6.3

Company rating: 6.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

25th of 56 rated veterinary

Job description

Receptionist

Salary: $15-$16 dollars an hour dependent on skills and experience 

Schedule: Part-Time, Afternoons and Rotating Saturdays 

Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • Paid time off and a 401(k) plan for full-time employees
  • Professional development opportunities

Key Responsibilities: 

  • Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
  • Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
  • Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
  • Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
  • Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

  • Previous experience as a veterinary receptionist or medical office assistant preferred
  • Strong organizational and multitasking skills
  • Ability to maintain a calm, professional, and positive demeanor

About Willowrun Veterinary Hospital 

Named the "Best Veterinary Hospital" in the 2023 Best of Johnston County awards, Willowrun Veterinary Hospital is a place where compassion, love of animals, and community meet. We are located in the town of Smithfield, North Carolina, and stand as Johnston County's oldest veterinary hospital. We are also one of the longest accredited American Animal Hospital Association facilities in the country, a badge we proudly wear.

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