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Veterinary Receptionist Customer Service Representative Jobs in Raleigh, NC

Community Veterinary Partners

CSR

Durham, NC · On-site

$14.50 - $19.75/hr

Park Veterinary Hospital & Urgent Care is looking for a self-starter, go-getter, fun-loving Client ... What do we expect from our CSR's? * Welcome clients and patients with warmth, professionalism, and ...

Community Veterinary Partners

CSR

Durham, NC · On-site

$17 - $20/hr

Park Veterinary Hospital & Urgent Care is looking for a self-starter, go-getter, fun-loving Client ... What do we expect from our CSR's? * Welcome clients and patients with warmth, professionalism, and ...

Amberly Village Vet

Be Seen First

Veterinary Receptionist

Cary, NC · On-site

$17 - $20/hr

Seeking new employees for... 1. building an all star team of customer service 2. full time or part time. shift options. 3. experience with medical - veterinary front desk required 4. professional ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$15.25 - $20.25/hr

Desirable previous experience as a Veterinary Receptionist or similar role * Compassion and understanding * Exceptional customer service and communication skills * Organizational skills * Multi ...

Paws At Play

Reception/Front Office

Raleigh, NC · On-site

$13.50 - $17.75/hr

Desirable previous experience as a Veterinary Receptionist or similar role * Compassion and understanding * Exceptional customer service and communication skills * Organizational skills * Multi ...

Vets Pets

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

The customer service representative is a client-only facing role whose duties include scheduling ... Familiarity with veterinary software is advantageous Benefits: * A choice between two medical plans ...

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Veterinary Receptionist Customer Service Representative information

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How much do veterinary receptionist customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for veterinary receptionist customer service representative in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

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For Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

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The top searched job categories for Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC are:

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Veterinary Receptionist Customer Service Representative jobs near you

Veterinary Receptionist

Oak Heart Veterinary Hospital

Raleigh, NC • On-site

$14.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description:


At Oak Heart at Person Street we are deeply committed to both our staff and the animals entrusted to our care. Choosing a career at a veterinary hospital can be incredibly rewarding and satisfying for those who have a fervent passion for animal welfare and a desire to positively impact the lives of pets and their owners.


Joining the team at Oak Heart allows you to work with animals and acquire valuable experience in addressing various medical conditions. Our team enjoys the high level of medicine we provide and the vibrant and collegial environment. As a valued team member, you’ll contribute to the overall health and well-being of animals in your community while collaborating with colleagues who share your enthusiasm.


Duties:

  • Greet and interact with clients in a friendly, professional, and efficient manner.
  • Answer incoming calls on a multi-line phone system and direct calls to the appropriate person.
  • Schedule patient appointments in accordance with hospital scheduling guidelines
  • Obtain medical and other information from referring veterinarians when needed!
  • Receive deposits and payments and explain payment options to clients.
  • Keep the cash drawer balanced and the daily report up to date.
  • Enter client communication into veterinary software
  • Communicate efficiently with staff members to organize case flow.
  • Perform cleaning duties of the lobby, reception area, restroom, and parking lot.
  • Other duties as assigned.

Skills Desired:

  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment.
  • Strong organizational and time-management skills
  • Ability to handle multiple tasks and priorities.
  • Knowledge of basic computer programs, including Microsoft Office and veterinary software
  • Attention to detail and accuracy.
  • Ability to work well in a team-oriented environment
Requirements:

Physical Requirements:

  • Ability to sit or stand for extended periods of time and walk intermittently
  • Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers
  • The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds with or without accommodation
  • The ability to communicate clearly and listen to information through speaking and spoken words
  • The ability to communicate information in writing and understand information presented in writing

Perks and benefits include:

  • Tuition assistance veterinary assistants interested in becoming credentialed technicians
  • A choice between two medical plans with prescription drug benefits
  • Dental and vision coverage available
  • 401(k) Savings Plan with employer match, including immediate vesting
  • Life insurance for yourself, spouse and eligible dependents available
  • Paid time off / holidays
  • Health Savings Account available
  • Short term disability available
  • Supplemental critical illness and accident plans available
  • Uniform allowance
  • Continuing education allowance for credentialed technicians
  • Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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