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Veterinary Receptionist Customer Service Representative Jobs in Raleigh, NC

Dog Gone Happy

Customer Service Representative

Raleigh, NC · On-site

$13.50 - $15/hr

At Dog Gone Happy, we're seeking a warm and friendly Customer Service Representative to be the ... Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work ...

GovernmentJobs.com

Customer Service Representative

Wendell, NC · On-site

$13.25 - $18/hr

Public Works Customer Service Representative An employee in this class provides administrative work ... Provides customer service by performing a variety of roles such as receptionist for the department ...

New

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month : Eligible for insurance benefits At 3 Months ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt Reports To: Sales Manager Perks of Pratt: Within 1 Month: Eligible for insurance benefits At 3 Months ...

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

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Veterinary Receptionist Customer Service Representative information

See Raleigh, NC salary details

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How much do veterinary receptionist customer service representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for veterinary receptionist customer service representative in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

What are popular job titles related to Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC?

For Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Veterinary Receptionist Customer Service Representative jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Veterinary Receptionist Customer Service Representative jobs?

Cities near Raleigh, NC with the most Veterinary Receptionist Customer Service Representative job openings:

Veterinary Receptionist Customer Service Representative jobs near you

Customer Service Representative

Dog Gone Happy

Raleigh, NC • On-site

$13.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Key responsibilities

  • Greet customers and pets upon arrival and assist with check-ins and check-outs.

  • Answer phone calls and emails, providing information about services and pet care.

  • Schedule appointments, manage reservations, and communicate with staff regarding pet needs.

Job description

Description:

Are you passionate about pets and love connecting with people who feel the same? 


At Dog Gone Happy, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued clients and their furry friends. In this role, you'll be responsible for greeting customers with a smile, answering questions about our services, and helping to ensure every pet and pet parent has a fantastic experience with us. 


What You'll Do:

  • Say Hello! Cheerfully greet pets and their humans when they arrive at our resort. 
  • Client Communication: Answer phone calls and emails with a positive attitude, providing helpful information about our boarding, grooming, and daycare services; Provide basic information about pet care and resort policies to clients, always keeping a customer-focused approach. 
  • Scheduling: Schedule appointments and manage reservations to keep our resort running smoothly. 
  • Daily Front Desk Operations: Assist with check-ins and check-outs, ensuring pets have everything they need for a comfortable stay; Check dogs into daycare, boarding, and grooming
  • Maintaining Documents: Contact veterinarians to get vaccine or other needed information regarding pets in our care; Work with our kennel software to book appointments, make notes on client and pet profiles, and obtain relevant information as needed. 
  • Communicating with Back-of-House Staff: Communicate with grooming and kennel staff regarding dogs as they check in and their needs
  • Running Dogs: Escort our furry friends to play areas/kennels/etc. 
  • Organization and Office Maintenance: Responsible for the overall cleanliness/appearance of our front office; Vacuum/sweep and mop daily or as needed, clean windows, wipe down counters; keep desk, papers, etc. clean and organized
  • Represent Your Village: Always be thoughtful of the appearance of the office and yourself through the eyes of our clients. 

Please note that the above-listed duties and responsibilities are the basic requirements for this role and may be modified, expanded, or reduced based on the evolving needs of the company.

If you’re the right candidate, we’d love for you to join our team! Benefits for all team members at Dog Gone Happy include discounted daycare and boarding for your own dog, with additional benefits available for full time employees like medical/vision/dental plans and 401k! Pay starts at $13.50/hr. 


Requirements:

Our perfect customer service professional will embody these qualities:

  • Excellent communication skills: Phone, interpersonal, and written, with proper spelling and grammar, and a professional and friendly demeanor
  • Team Player: Works together well with others to make sure all our guests are cared for and pet parents satisfied!
  • Customer Service Background: Previous experience in a customer service role preferred, but not required—but a drive to meet and exceed client expectations is paramount
  • Flexibility: A flexible schedule. Willingness to work evenings, weekends, and holidays as needed. 
  • Organized: Attention to detail and great organizational skills to keep track of the varying needs of your Village
  • Physical Stamina: Able to handle/transport dogs of all sizes by leash, and to keep upright and busy throughout a hectic shift
  • Dog Lover: Passion for working with animals a must!