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Customer Service Receptionist Jobs in Raleigh, NC

Southern National Roofing

Appointment Setter

Durham, NC · On-site

$40K - $70K/yr

Customer service representative * Retail associate * Receptionist or front desk staff * Administrative assistant * Restaurant server or bartender * Warehouse associate or forklift operator

Rose Manor Health and Rehab

Receptionist

Durham, NC · On-site

$14.25 - $18.75/hr

) Receptionist Full-Time | Part-Time | All Shifts Available We are seeking a professional and ... customer service skills • Ability to operate multi-line phone systems and office equipment • ...

Foundry Commercial

Part-Time Receptionist

Apex, NC · On-site

$16/hr

Experience in customer service roles Why You'll Love Working Here * Competitive pay * A supportive team environment * Meaningful work in a community that values connection The Receptionist performs ...

Foundry Commercial

Part-Time Receptionist

Apex, NC · On-site

$16/hr

Experience in customer service roles Why You'll Love Working Here * Competitive pay * A supportive team environment * Meaningful work in a community that values connection The Receptionist performs ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Raleigh, NC

Customer Service Receptionist information

See Raleigh, NC salary details

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How much do customer service receptionist jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer service receptionist in Raleigh, NC is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

How can I work as a customer service receptionist with no experience?

Customer service receptionists often start with basic communication and organizational skills, which can be developed through volunteer work or entry-level positions. No formal experience is usually required, but having a friendly attitude, basic computer skills, and a willingness to learn can help you secure an entry-level role; some employers may also provide on-the-job training.

How much is the salary of a customer service receptionist?

The average salary of a customer service receptionist typically ranges from $25,000 to $35,000 per year, depending on experience, location, and the industry. Entry-level positions may start lower, while experienced receptionists or those in high-demand areas can earn higher wages. Benefits such as health insurance and paid time off are often included in compensation packages.

Which customer service receptionist job pays the most?

Customer service receptionist roles in industries such as healthcare, legal, or corporate sectors tend to offer higher salaries, especially in large organizations or metropolitan areas. Salaries can also increase with experience, certifications, and advanced administrative skills, with some positions paying over $40,000 annually.

What are popular job titles related to Customer Service Receptionist jobs in Raleigh, NC?

For Customer Service Receptionist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Service Receptionist jobs in Raleigh, NC look for?

The top searched job categories for Customer Service Receptionist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Service Receptionist jobs?

Cities near Raleigh, NC with the most Customer Service Receptionist job openings:

Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,430 per year, or $16.6 per hour.

Appointment Setter

Southern National Roofing

Clayton, NC • On-site

$40K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

Weekly Pay Weekly Earnings $770-$1,350 Hourly Pay + Commission + Bonuses
Urgently hiring. Start ASAP with paid training.
This is a full-time W-2 role where your performance directly impacts what you earn and how quickly you advance.
Why Southern National Roofing
Southern National Roofing is where effort turns into opportunity. We train from the ground up, promote based on performance, and reward people who show up and execute. Many of our leaders started in this exact role after working in retail, warehouse, restaurant server, bartender, receptionist, customer service representative, or administrative assistant positions.
We're a $20M+ residential roofing company, ranked #93 on the Roofing Contractor Top 100 list, #116 on the Top 500 Remodelers list, #379 on the Inc. 5000, A+ BBB Accredited, and a Top 2% Master Elite Roofer nationwide.
If you're competitive, coachable, and motivated by face-to-face customer service and people-focused work, this role can open real doors beyond traditional retail, warehouse, hospitality, or administrative jobs.
The Role
We are urgently hiring a Customer Service focused Appointment Setter to speak with homeowners and schedule free roof inspections. This role is ideal for people with backgrounds in customer service, retail, hospitality, warehouse work, restaurant server positions, receptionist roles, administrative assistant positions, or forklift operator jobs who enjoy talking with people and staying active during the workday.
You are setting appointments.
You are creating qualified opportunities.
This is a face-to-face, field-based position where strong customer service skills, communication, and professionalism are key.
People who succeed in this role often come from backgrounds such as:
  • Customer service representative
  • Retail associate
  • Receptionist or front desk staff
  • Administrative assistant
  • Restaurant server or bartender
  • Warehouse associate or forklift operator
  • Hospitality or hotel staff

These backgrounds translate well because the role requires customer interaction, reliability, communication skills, and strong work ethic.
What You'll Do
  • Market in assigned neighborhoods face-to-face
  • Speak directly with homeowners at their homes
  • Explain our free inspection service
  • Schedule appointments for inspections
  • Stay active and work outdoors

This role is a great fit for people who enjoy customer service, retail interaction, hospitality environments, or service-based work and want a position with higher earning potential.
Compensation
  • W-2 full-time position
  • Hourly pay + commission + performance bonuses
  • First-year team members earn $40,000-$70,000
  • Earnings vary based on performance and consistency

Schedule
  • Full-time, on-site role
  • Monday-Saturday within 9am-7pm
  • No overnight travel
  • Team transportation provided from the office

If you are currently working in warehouse, retail, customer service, receptionist, restaurant server, administrative assistant, or forklift operator roles and want a position with paid training, weekly pay potential, and real advancement opportunities, apply today.
We are urgently hiring and training new team members now.
Requirements
  • Comfortable talking to people face-to-face
  • A positive attitude
  • A strong desire to succeed
  • A professional appearance
  • Great communications skills
  • High school diploma or GED
  • A valid drivers license and reliable vehicle (to get to and from the office)
  • Ability to work 40 hrs between 9am - 7pm, Mon -Sat

Benefits
  • Average first-year income range: $40,000 - $70,000+ (Hourly Pay + Commission + Bonuses)
  • Recognition and rewards for high performance
  • Health + Dental + Vision Benefits
  • 401K
  • Ongoing sales training and coaching
  • A robust social program filled with events and activities

Apply