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Receptionist Customer Service Office Jobs (NOW HIRING)

LINCOLN WEALTH

Receptionist Customer Service

Plano, TX · On-site

$20K - $40K/yr

Local HQ based Financial Services office working in the fastest growing demographic in the nation ... Maintain Client Database, CRM and files. Qualifications: * Prior Phone Appointment Setting ...

LINCOLN WEALTH

Receptionist Customer Service

Plano, TX · On-site

$20K - $40K/yr

Local HQ based Financial Services office working in the fastest growing demographic in the nation ... Maintain Client Database, CRM and files. Qualifications: * Prior Phone Appointment Setting ...

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Receptionist Customer Service Office information

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How much do receptionist customer service office jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for receptionist customer service office in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does a Receptionist Customer Service Office do?

A Receptionist Customer Service Office professional is typically responsible for greeting visitors, answering phone calls, and managing front desk operations in an office environment. They also assist with customer inquiries, schedule appointments, and perform various administrative tasks. Their role is crucial in creating a positive first impression for clients and ensuring smooth communication within the office. Strong organizational, communication, and multitasking skills are essential for success in this position.

What does a customer service receptionist do?

A customer service receptionist greets visitors, answers phone calls, and directs inquiries to appropriate staff. They handle scheduling, manage front desk operations, and provide information to clients or customers, often using office software and maintaining a professional appearance. Strong communication and organizational skills are essential for this role.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or medical receptionists with specialized skills, such as medical office managers or executive assistants, earning higher salaries due to experience and certifications. In some industries, receptionists with advanced technical skills or bilingual abilities can also command higher pay. Salaries vary by location and industry, with top earners making significantly more than standard receptionists.

What are the key skills and qualifications needed to thrive as a Receptionist Customer Service Office, and why are they important?

To thrive as a Receptionist Customer Service Office, you need strong organizational skills, attention to detail, and proficiency in verbal and written communication, typically supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling systems, and multi-line phone systems is often required. Exceptional interpersonal skills, a positive attitude, and the ability to handle stressful situations gracefully set standout professionals apart. These abilities are crucial for creating a welcoming environment, ensuring smooth office operations, and providing excellent customer support.

What is the difference between Receptionist Customer Service Office vs Customer Support Specialist?

AspectReceptionist Customer Service OfficeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentFront desk, office reception area, administrative settingCall centers, online support platforms, office environments
Employer & Industry UsageCorporate offices, healthcare, hospitality, retailTech companies, service providers, e-commerce, telecommunications
Common Search & ComparisonOften compared for customer interaction and administrative dutiesCompared for technical support and problem-solving roles

While both roles involve customer interaction, Receptionist Customer Service Office primarily handles front desk duties and administrative support, whereas Customer Support Specialist focuses on resolving customer issues through direct communication, often requiring more technical knowledge.

How does a Receptionist in a Customer Service Office typically collaborate with other departments to ensure smooth daily operations?

Receptionists in a customer service office play a central role in facilitating communication between clients and various internal departments. They frequently coordinate with teams such as sales, technical support, and management to relay messages, schedule appointments, and provide essential information. This collaboration helps address customer inquiries more efficiently and ensures that the office runs smoothly. Receptionists often act as the first point of contact, so their ability to work well with others directly impacts the overall customer experience.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some receptionists earning higher wages with specialized skills or certifications. The role often requires strong communication and organizational skills, and some positions may offer benefits or opportunities for advancement.

How to get hired as a receptionist with no experience?

To get hired as a receptionist with no experience, focus on developing strong communication and organizational skills, and highlight any customer service or administrative tasks you've performed. Entry-level positions often require a professional appearance, basic computer skills, and a positive attitude, and some employers may provide on-the-job training. Volunteering or internships can also help build relevant experience and improve your chances of securing a receptionist role.
More about Receptionist Customer Service Office jobs
What cities are hiring for Receptionist Customer Service Office jobs? Cities with the most Receptionist Customer Service Office job openings:
What job categories do people searching Receptionist Customer Service Office jobs look for? The top searched job categories for Receptionist Customer Service Office jobs are:
Receptionist Customer Service Office jobs near you

Receptionist / Customer Service

Vintage Alignment

Waukesha, WI

$15 - $19.75/hr

Other

Posted 3 days ago

Job description

Receptionist / Customer Service Representative

Location: Waukesha, WI

Job Type: Full-Time


Join Our Team as a Receptionist / Customer Service Representative!


We are seeking a professional, friendly, and organized Receptionist / Customer Service Representative to be the welcoming face and voice of our company in Waukesha, WI. This role is ideal for someone who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in delivering exceptional customer service.


Key Responsibilities:

  • Answer and manage incoming phone calls with professionalism, courtesy, and excellent phone etiquette
  • Greet and assist visitors, clients, and customers in a warm and professional manner
  • Respond to customer inquiries and provide accurate information regarding products and services
  • Schedule appointments and maintain calendars as needed
  • Perform data entry and maintain accurate records using Microsoft Excel and other office software
  • Prepare reports, spreadsheets, and other administrative documents
  • Handle general administrative tasks, including filing, scanning, and email correspondence
  • Collaborate with team members to ensure a positive customer experience and efficient office operations


Qualifications:

  • Previous experience in reception, customer service, administrative support, or a similar role preferred
  • Outstanding telephone manners and strong interpersonal communication skills
  • Proficiency in Microsoft Excel, including data entry and basic spreadsheet management
  • Excellent organizational skills and attention to detail
  • Ability to multitask and prioritize responsibilities effectively
  • Professional appearance and positive attitude
  • Strong written and verbal communication skills
  • High school diploma or equivalent preferred


What We Offer:

  • Competitive compensation
  • Supportive and collaborative work environment
  • Opportunities for professional growth and development
  • Comprehensive training and onboarding
  • Stable, full-time schedule


If you are customer-focused, highly organized, and enjoy being the first point of contact for clients and customers, we encourage you to apply today!

Apply