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Receptionist Customer Service Office Jobs (NOW HIRING)

LINCOLN WEALTH

Receptionist Customer Service

Plano, TX · On-site

$20K - $40K/yr

Local HQ based Financial Services office working in the fastest growing demographic in the nation ... Maintain Client Database, CRM and files. Qualifications: * Prior Phone Appointment Setting ...

LINCOLN WEALTH

Receptionist Customer Service

Plano, TX · On-site

$20K - $40K/yr

Local HQ based Financial Services office working in the fastest growing demographic in the nation ... Maintain Client Database, CRM and files. Qualifications: * Prior Phone Appointment Setting ...

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Receptionist Customer Service Office information

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How much do receptionist customer service office jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for receptionist customer service office in the United States is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What does a Receptionist Customer Service Office do?

A Receptionist Customer Service Office professional is typically responsible for greeting visitors, answering phone calls, and managing front desk operations in an office environment. They also assist with customer inquiries, schedule appointments, and perform various administrative tasks. Their role is crucial in creating a positive first impression for clients and ensuring smooth communication within the office. Strong organizational, communication, and multitasking skills are essential for success in this position.

What does a customer service receptionist do?

A customer service receptionist greets visitors, answers phone calls, and directs inquiries to appropriate staff. They handle scheduling, manage front desk operations, and provide information to clients or customers, often using office software and maintaining a professional appearance. Strong communication and organizational skills are essential for this role.

What is the highest paid receptionist job?

The highest paid receptionist roles are often executive or medical receptionists with specialized skills, such as medical office managers or executive assistants, earning higher salaries due to experience and certifications. In some industries, receptionists with advanced technical skills or bilingual abilities can also command higher pay. Salaries vary by location and industry, with top earners making significantly more than standard receptionists.

What are the key skills and qualifications needed to thrive as a Receptionist Customer Service Office, and why are they important?

To thrive as a Receptionist Customer Service Office, you need strong organizational skills, attention to detail, and proficiency in verbal and written communication, typically supported by a high school diploma or equivalent. Familiarity with office management software such as Microsoft Office Suite, scheduling systems, and multi-line phone systems is often required. Exceptional interpersonal skills, a positive attitude, and the ability to handle stressful situations gracefully set standout professionals apart. These abilities are crucial for creating a welcoming environment, ensuring smooth office operations, and providing excellent customer support.

What is the difference between Receptionist Customer Service Office vs Customer Support Specialist?

AspectReceptionist Customer Service OfficeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; some roles may prefer certifications in customer service or related fields
Work EnvironmentFront desk, office reception area, administrative settingCall centers, online support platforms, office environments
Employer & Industry UsageCorporate offices, healthcare, hospitality, retailTech companies, service providers, e-commerce, telecommunications
Common Search & ComparisonOften compared for customer interaction and administrative dutiesCompared for technical support and problem-solving roles

While both roles involve customer interaction, Receptionist Customer Service Office primarily handles front desk duties and administrative support, whereas Customer Support Specialist focuses on resolving customer issues through direct communication, often requiring more technical knowledge.

How does a Receptionist in a Customer Service Office typically collaborate with other departments to ensure smooth daily operations?

Receptionists in a customer service office play a central role in facilitating communication between clients and various internal departments. They frequently coordinate with teams such as sales, technical support, and management to relay messages, schedule appointments, and provide essential information. This collaboration helps address customer inquiries more efficiently and ensures that the office runs smoothly. Receptionists often act as the first point of contact, so their ability to work well with others directly impacts the overall customer experience.

How much do receptionists make?

Receptionists in North Carolina typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some receptionists earning higher wages with specialized skills or certifications. The role often requires strong communication and organizational skills, and some positions may offer benefits or opportunities for advancement.

How to get hired as a receptionist with no experience?

To get hired as a receptionist with no experience, focus on developing strong communication and organizational skills, and highlight any customer service or administrative tasks you've performed. Entry-level positions often require a professional appearance, basic computer skills, and a positive attitude, and some employers may provide on-the-job training. Volunteering or internships can also help build relevant experience and improve your chances of securing a receptionist role.
More about Receptionist Customer Service Office jobs
What cities are hiring for Receptionist Customer Service Office jobs? Cities with the most Receptionist Customer Service Office job openings:
What job categories do people searching Receptionist Customer Service Office jobs look for? The top searched job categories for Receptionist Customer Service Office jobs are:
Receptionist Customer Service Office jobs near you
Receptionist - Customer Service Rep

Receptionist - Customer Service Rep

Gerald's Tires & Brakes

Charleston, SC • On-site

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 7 days ago

Job description

Gerald's Tires & Brakes is currently hiring for a full-time Receptionist - Customer Service Rep to assist customers when they visit our Charleston, SC automotive shop. This office position earns a competitive starting wage of up to $18 per hour.
In addition to competitive pay and our generous culture, we offer our Receptionist - Customer Service Rep the following benefits:
  • Health
  • Dental
  • Retirement benefits with company match
  • Paid vacation
  • Paid sick days
  • Paid training opportunities

Additionally, we offer this office position life insurance, an employee discount, and flexible scheduling.
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!
DAY-TO-DAY
This entry-level office position is full-time and typically works 7 AM - 6 PM, 4 days a week, which comes out to about 44- to 46-hour work weeks.
In this Receptionist - Customer Service Rep position in our automotive office, you are the first face our clients see when they visit our store. When customers enter, you greet them cheerfully and discuss their auto repair needs. If the client has an appointment, you check them in and inform our technicians. You also take information from walk-ins and let them know if there will be a wait. Additionally, you answer customer phone calls, skillfully answering their questions and scheduling appointments.
After services are completed, you return the customers' keys to them and thank them for choosing us for their automotive needs. As you interact with our clients, you always engage them in a friendly way that makes them feel comfortable. You take pride in providing world-class customer service!
ABOUT GERALD'S TIRES & BRAKES
Since 1975, we have built a reputation of steadfast reliability, unparalleled customer service, and the best prices in and around Charleston. Our experienced and dedicated team helps keep our clients' vehicles on the road, ensuring their valuable time is never wasted on unnecessary breakdowns and repairs. From preventative maintenance to flat tire repairs and everything in between, we are there every step of the way. We take pride in the company we have built, and it shows with every customer we help!
We value our capable and skilled employees and depend on them to help us provide outstanding service. This is why we offer competitive wages, excellent benefits, and an exceptional work environment. In fact, we were voted as one of the top 3 "Best Places to Work" in the Charleston area! At Gerald's, you're not just a number, you're an individual! We're always on the lookout for exceptional individuals to add to our team. We hope you'll join us!
OUR IDEAL RECEPTIONIST - CUSTOMER SERVICE REP
  • Kind - has the desire to help others
  • Attentive - organized and detail-oriented
  • Reliable - is dependable and has excellent communication skills
  • Optimistic - has a friendly and engaging personality
  • Honest - operates with honesty and integrity

If this sounds like you, keep reading!
REQUIREMENTS FOR A RECEPTIONIST - CUSTOMER SERVICE REP
  • Customer service skills
  • Basic computer proficiency

If you meet the above requirements, we need you. Apply today to join our automotive office team as a Receptionist - Customer Service Rep!
Location: 29407

Apply