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Customer Service Receptionist Jobs in Rochester, NY

Skips Custom Flooring Inc

Receptionist

Canandaigua, NY · On-site

$15.50 - $17/hr

Provide excellent customer service. * Scheduling appointments. Receptionist Requirements: * Prior experience as a receptionist or in a related field. * Consistent, professional dress, and manner.

Orville's Appliance Inc

PT Store Receptionist

Webster, NY · On-site

$16 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Orville's

PT Store Receptionist

Webster, NY

$14.50 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Orville's Appliance Inc

PT Store Receptionist

Webster, NY · On-site

$16 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Pomeroy Living LLC

Receptionist

Rochester, NY

$15.50 - $20.50/hr

Join Our Team at Pomeroy Living Pomeroy Living is seeking a friendly and professional Receptionist ... Provide excellent customer service to residents, families, and staff. Qualifications: * Excellent ...

CWI

Receptionist

Churchville, NY

$14 - $16.82/hr

Receptionist Position Camping World is seeking a receptionist for our growing team. Camping World ... Previous experience in a high-standard customer service environment preferred * Excellent ...

Anthony L. Jordan Health

RECEPTIONIST

Rochester, NY

$18 - $19/hr

... customer service principles and practices. • Computer or business school training is highly ... Receptionist, Front Office Representative or similar role. • Proficiency in Microsoft Office ...

Orville's

PT Store Receptionist

Rochester, NY

$14.75 - $19.75/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Anthony Jordan Health Corp

RECEPTIONIST

Rochester, NY

$18 - $19/hr

RECEPTIONIST Rochester, NY ( • Family Medicine Apply Job Type Full-time Description The health ... customer service principles and practices. · Computer or business school training is highly ...

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Customer Service Receptionist information

See Rochester, NY salary details

$9

$16

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How much do customer service receptionist jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer service receptionist in Rochester, NY is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What are Customer Service Receptionists?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What does a customer service receptionist do?

A customer service receptionist greets visitors, answers phone calls, and directs inquiries to the appropriate staff. They handle scheduling, manage front desk operations, and often use office software to maintain records and communicate with clients. Strong communication and organizational skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Service Receptionist, and why are they important?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What kind of receptionist pays the most?

Customer Service Receptionists in specialized industries such as healthcare, legal, or corporate sectors tend to earn higher salaries due to the complexity of their roles and required skills. Those with advanced certifications, bilingual abilities, or experience with specific software may also command higher pay. Salary varies based on location, experience, and the specific employer's size and industry.

What are some typical daily challenges faced by a Customer Service Receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.

Can I be a receptionist with no experience?

Customer Service Receptionist roles often do not require prior experience, as employers typically provide on-the-job training. Basic skills in communication, organization, and computer use can help candidates succeed, and some positions may prefer or require a high school diploma or equivalent.

How much do receptionists make?

In North Carolina, the average hourly wage for a customer service receptionist is around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Salaries can vary based on experience, location, and the industry, with some receptionists earning higher wages in larger or more specialized organizations.
What are popular job titles related to Customer Service Receptionist jobs in Rochester, NY? For Customer Service Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Receptionist jobs in Rochester, NY look for? The top searched job categories for Customer Service Receptionist jobs in Rochester, NY are:
Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Rochester, NY as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $34,947 per year, or $16.8 per hour.

Receptionist

Skips Custom Flooring Inc

Canandaigua, NY • On-site

$15.50 - $17/hr

Full-time

PTO

Posted 16 days ago

Job description

Benefits:
  • Company parties
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development

Skip's is looking for a receptionist to be responsible for greeting clients and visitors to our Showroom. You will be contacting employees regarding visitors, answering phones and taking messages.
To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.
Receptionist Responsibilities:
  • Greet clients and visitors with a positive, helpful attitude.
  • Assisting clients in finding their way around the showroom.
  • Announcing clients as necessary.
  • Assisting with a variety of administrative tasks including copying, faxing, taking notes.
  • Preparing meeting and training rooms.
  • Answering phones in a professional manner, and routing calls as necessary.
  • Assisting colleagues with administrative tasks.
  • Performing ad-hoc administrative duties.
  • Answering, forwarding, and screening phone calls.
  • Data Entry like importing vendor bills.
  • Provide excellent customer service.
  • Scheduling appointments.

Receptionist Requirements:
  • Prior experience as a receptionist or in a related field.
  • Consistent, professional dress, and manner.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Good time management skills.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.

Compensation: $15.50 - $17.00 per hour
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.

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