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Customer Service Receptionist Jobs in Rochester, NY

Aaron Manor Nursing & Rehab Center

Receptionist

Fairport, NY

$15 - $19.75/hr

We are seeking a motivated customer service driven individual to join our reception team. This is a ... As our receptionist you will be the first impression that our community sees, and we want that to ...

Skip's Custom Flooring Inc

Receptionist

Canandaigua, NY · On-site

$15.50 - $17/hr

Provide excellent customer service. * Scheduling appointments. Receptionist Requirements: * Prior experience as a receptionist or in a related field. * Consistent, professional dress, and manner.

University Eye Specialists P C

Receptionist

Batavia, NY · On-site

$17/hr

High School Diploma/ GED Required * 2-3 Years of Customer Service Experience * Excellent Phone Skills (Prior Receptionist or call center experience preferred). * Prior Medical Experience Preferred

University Eye Specialists P C

Receptionist

Batavia, NY · On-site

$17/hr

High School Diploma/ GED Required * 2-3 Years of Customer Service Experience * Excellent Phone Skills (Prior Receptionist or call center experience preferred). * Prior Medical Experience Preferred

Skips Custom Flooring Inc

Receptionist

Canandaigua, NY · On-site

$15.50 - $17/hr

Provide excellent customer service. * Scheduling appointments. Receptionist Requirements: * Prior experience as a receptionist or in a related field. * Consistent, professional dress, and manner.

Orville's Appliance Inc

PT Store Receptionist

Webster, NY · On-site

$16 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Orville's

PT Store Receptionist

Webster, NY · On-site

$14.50 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Orville's Appliance Inc

PT Store Receptionist

Webster, NY · On-site

$16 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Rochester, NY

Customer Service Receptionist information

See Rochester, NY salary details

$9

$16

$23

How much do customer service receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service receptionist in Rochester, NY is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.
What are popular job titles related to Customer Service Receptionist jobs in Rochester, NY? For Customer Service Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Receptionist jobs in Rochester, NY look for? The top searched job categories for Customer Service Receptionist jobs in Rochester, NY are:
Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,947 per year, or $16.8 per hour.

Receptionist

Aaron Manor Rehabilitation & Nursing Center

Fairport, NY • On-site

$15 - $19.75/hr

Per diem

Re-posted 3 days ago

Job description

) We are seeking a motivated customer service driven individual to join our reception team.
This is a per-diem position, 10-15 hours per week on evenings, weekends and holidays. Great for a student or individual who is looking for a per-diem support position.
As our receptionist you will be the first impression that our community sees, and we want that to be a positive and professional individual.
Responsibilities
  • Greet and welcome guests with a positive manner
  • Ensure all visitors sign in/out completing all required screenings
  • Answer, screen and forward incoming phone calls
  • Assist with clerical duties (photocopying, faxing, filing, and creating memos)
  • Coordinate transportation
  • Ensure reception area is tidy and presentable.
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries

Skills
  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude

You will coordinate front-desk activities, including distributing correspondence, redirecting phone calls, and coordinating transportation. To be successful as a Receptionist, you should have a great attitude, as this is also a customer service role. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
If you are ready to join a great team then click the link below and apply today!
https://aaronmanor.com/JobApplication.aspx

Apply