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Customer Service Receptionist Jobs in Rochester, NY

Aaron Manor Nursing & Rehab Center

Receptionist

Fairport, NY

$15 - $19.75/hr

We are seeking a motivated customer service driven individual to join our reception team. This is a ... As our receptionist you will be the first impression that our community sees, and we want that to ...

Skips Custom Flooring Inc

Receptionist

Canandaigua, NY · On-site

$15.50 - $17/hr

Provide excellent customer service. * Scheduling appointments. Receptionist Requirements: * Prior experience as a receptionist or in a related field. * Consistent, professional dress, and manner.

Orville's Appliance Inc

PT Store Receptionist

Webster, NY · On-site

$16 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Orville's Appliance Inc

PT Store Receptionist

Webster, NY · On-site

$16 - $19/hr

The preferred candidate will be: courteous, reliable, customer service oriented, and organized. If ... Prior Receptionist experience a plus. * Prior experience as a customer-service representative a ...

Kenrick Corporation

Receptionist

Rochester, NY · On-site

$16 - $17/hr

RECEPTIONIST PROPERTY: Hidden Valley Homeowners Association, Inc. 199 Hidden Valley Rd, Rochester ... Customer service, computer skills, organizational skills JOB OBJECTIVE: To effectively and ...

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Customer Service Receptionist information

See Rochester, NY salary details

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How much do customer service receptionist jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for customer service receptionist in Rochester, NY is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

What are Customer Service Receptionists?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a Customer Service Receptionist, and why are they important?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are some typical daily challenges faced by a Customer Service Receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.
What are popular job titles related to Customer Service Receptionist jobs in Rochester, NY? For Customer Service Receptionist jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Receptionist jobs in Rochester, NY look for? The top searched job categories for Customer Service Receptionist jobs in Rochester, NY are:
Customer Service Receptionist jobs near you

Customer Service Desk PM

Honeoye Falls Market Place

Honeoye Falls, NY • On-site

$18 - $20/hr

Part-time

Retirement

Posted 29 days ago

Job description

Join Honeoye Falls Market Place as a team member in Honeoye Falls, NY, where your contributions are valued and your development is prioritized. This role is perfect for part-time college students, recent graduates, retirees, and those re-entering the workforce, offering flexible hours to fit your schedule. With competitive pay ranging from $18.00 to $20.00 per hour, you can earn a respectable income while gaining invaluable experience in the grocery industry.
Working with a team dedicated to community engagement and accountability provides an enriching experience that enhances your professional skills. You will be part of a customer-focused environment where your input helps shape our market's success. You can get great benefits such as 401(K), Competitive Salary, Paid Sick Leave, and Employee Discounts. We invite you to apply and embark on a rewarding journey with us at Honeoye Falls Market Place, where each day offers new opportunities for growth and engagement.
Let us introduce ourselves
Honeoye Falls Marketplace and Mendon Meadows has been a family run business for over 30 years. Our company motto is we CARE (Community, Accountability, Respect, Engagement). We continue to grow by implementing our core company values alongside our team daily. One of our keys to great success is hiring excellent employees who we believe have the skills and potential to be successful.
Your day to day as a Customer Service Desk Clerk - HFMP
At Honeoye Falls Market Place, every store position plays a crucial role in our ongoing success, contributing significantly to the customer experience. As a team member, you will be dedicated to providing customers with fresh, high-quality products that meet their needs and expectations. Your efforts not only enhance customer satisfaction but also foster loyalty, ensuring that customers return time and time again. By becoming part of our team, you will help uphold our commitment to quality and service, directly impacting the thriving community we serve. Your contributions are vital to maintaining the standard of excellence that defines Honeoye Falls Market Place.
Are you a good fit for this position?
To be successful in a position at Honeoye Falls Market Place, candidates must demonstrate a range of essential skills and attributes. Reliability is paramount; regular and predictable attendance is crucial to the team's success. Candidates should have the flexibility to work a minimum of two weekdays and one weekend day. While grocery and retail experience is preferred, exceptional communication skills and a highly motivated demeanor are key to fostering a positive customer experience. Ideal team members are collaborative and capable of working independently when required.
Multitasking, focus, and efficiency are essential as you navigate various responsibilities throughout the day. Additionally, candidates must be physically prepared to stand, walk, lift, and bend for extended periods, and they should either have the ability to reliably commute or be planning to relocate before starting employment. These skills and attributes align with our commitment to quality service and community engagement at Honeoye Falls Market Place.
Are you ready for an exciting opportunity?
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
Honeoye Falls Marketplace and Mendon Meadows is an Equal Opportunity Employer. We provide opportunities to people without discrimination due to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or any other applicable federal, state or local protected statuses.
These protections extend to all of our management practices including recruitment and hiring practices, appraisal systems, promotions, training, and career development programs. Honeoye Falls Marketplace and Mendon Meadows will make reasonable accommodations to employees and applicants with disabilities, and for religious observances and practices.

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