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1St Shift Front Desk Receptionist Jobs in Rochester, NY

Hilton East

Receptionist

Hilton, NY · On-site

$16/hr

The front desk receptionist main responsibility is being the first impression and contact point for our residents and guests. The front desk receptionist is a direct reflection of the image that we ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Leisure Care

Receptionist

Rochester, NY · On-site

$15.50 - $20.50/hr

We are now seeking a Receptionist to join our team ... This position is responsible for the front desk duties in addition to carrying out general ...

Aaron Manor

Receptionist

Fairport, NY · On-site

$15 - $19.75/hr

As our receptionist you will be the first impression that our community sees, and we want that to ... Customer service attitude You will coordinate front-desk activities, including distributing ...

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1St Shift Front Desk Receptionist information

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How much do 1st shift front desk receptionist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for 1st shift front desk receptionist in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is a 1st shift front desk receptionist?

1st shift front desk receptionists are administrative professionals who work at the main entrance or lobby of an organization during the first shift, typically covering morning to early afternoon hours. Their main responsibilities include greeting visitors, answering phone calls, managing appointments, and providing general information or assistance to guests and staff. They play a crucial role in creating a positive first impression and ensuring smooth communication within the workplace. The first shift generally starts around 7:00 or 8:00 AM and ends in the early afternoon.

What are the key skills and qualifications needed to thrive as a 1st shift front desk receptionist, and why are they important?

To thrive as a 1st Shift Front Desk Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Exceptional interpersonal skills, professionalism, and the ability to multitask help you stand out in this customer-facing role. These competencies are essential for ensuring smooth front desk operations, positive guest experiences, and efficient communication within the organization.

What are some typical challenges faced by a 1st shift front desk receptionist, and how can they be managed effectively?

A 1st Shift Front Desk Receptionist often encounters high volumes of visitors and phone calls, especially during peak morning hours. Managing multiple tasks simultaneously, such as greeting guests, answering inquiries, and coordinating appointments, can be demanding. Effective time management, strong organizational skills, and maintaining a calm, courteous demeanor are key to handling these challenges. Utilizing digital scheduling tools and clear communication with team members can also help streamline workflow and reduce stress.

What is the difference between 1St Shift Front Desk Receptionist vs Customer Service Representative?

Aspect1St Shift Front Desk ReceptionistCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma; customer service training often preferred
Work EnvironmentFront office, reception area, face-to-face interactionsCall centers, retail, or office settings, primarily phone or online interactions
Industry UsageHotels, healthcare, corporate officesRetail, telecommunications, banking

The 1St Shift Front Desk Receptionist primarily handles in-person guest or visitor interactions at the front desk, while Customer Service Representatives focus on assisting customers via phone or online. Both roles require strong communication skills and basic certifications, but their work environments and industry applications differ.

How much do 1st shift front desk receptionists earn?

The average hourly wage for a first shift front desk receptionist in the United States ranges from $12 to $18, depending on experience, location, and the industry. Annual salaries typically fall between $25,000 and $37,000 for full-time positions. Skills in customer service and familiarity with office software can influence earning potential.

Is a 1st shift front desk receptionist a hard job?

A 1st shift front desk receptionist role involves greeting visitors, answering phones, and managing administrative tasks, often requiring good communication and organizational skills. The job can be physically and mentally demanding during busy periods but generally involves routine tasks and standard office hours, making it manageable for many candidates.

What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, NY?

The most popular types of Front Desk Receptionist jobs in Rochester, NY are:

What are popular job titles related to 1St Shift Front Desk Receptionist jobs in Rochester, NY?

For 1St Shift Front Desk Receptionist jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching 1St Shift Front Desk Receptionist jobs in Rochester, NY look for?

The top searched job categories for 1St Shift Front Desk Receptionist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for 1St Shift Front Desk Receptionist jobs?

Cities near Rochester, NY with the most 1St Shift Front Desk Receptionist job openings:

1St Shift Front Desk Receptionist jobs near you
Infographic showing various 1St Shift Front Desk Receptionist job openings in Rochester, NY as of June 2026, with employment types broken down into 4% As Needed, 85% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

Front Desk Coordinator

Rochester, NY

Lakeshore Endodontics
Outpatient Health Care • 11 - 50 employees
Learn more about Lakeshore Endodonticsexternal

$21 - $26/hr

Full-time

Retirement, PTO

Re-posted 20 days ago

Job description

Elevate the Patient Experience: Front Desk Coordinator at Lakeshore Endodontics

Lakeshore Endodontics is a premier specialty dental practice located in Encino, CA. We are dedicated to providing the highest level of endodontic care in a professional, state-of-the-art environment. Our team is committed to clinical excellence and compassionate service, ensuring that every patient who enters our office receives a seamless and stress-hearted experience. We pride ourselves on a collaborative work culture built on mutual respect and a shared passion for oral health.
We are seeking a professional, organized, and welcoming Front Desk Receptionist to be the face of our practice. As the first point of contact, you will play a vital role in coordinating patient care, managing our clinical schedule, and ensuring the administrative flow of the office remains efficient. This position is ideal for an individual who thrives in a fast-paced medical setting and possesses a strong blend of administrative precision and exceptional interpersonal skills.

Title

Front Desk Coordinator

Job Description

Patient Relations: Greet patients warmly, manage the check-in and check-out process, and ensure all registration paperwork is complete and accurate.
Scheduling: Coordinate complex endodontic appointments to optimize clinical flow and minimize patient wait times.
Insurance Management: Verify insurance coverage, submit electronic claims, and communicate with providers regarding benefits and authorizations.
Financial Processing: Accurately post patient payments, manage billing inquiries, and perform daily reconciliation of "day sheets" to ensure financial accuracy.
Office Administration: Maintain electronic patient records, answer multi-line phone systems, and manage referrals from general dental offices.
Compliance: Ensure all activities adhere to HIPAA regulations regarding patient privacy and confidentiality.

Salary Range

Full-time $21 - $26 per hour

- Competitive salary based on qualifications and experience.

Benefits

Retirement: 401(k) retirement plan with employer matching.
Paid Time Off: Accrued paid vacation time and paid sick leave.
Paid Holidays: Enjoy paid time off for designated holidays.

Shift & Schedule

Monday – Thursday: 8:00 AM – 4:00 PM
Friday – Sunday: Closed

Requirements

Communication: Exceptional verbal and written communication skills with a professional demeanor.
Technical Skills: Strong computer literacy and proficiency in navigating modern office software.
Interpersonal: A friendly, people-oriented attitude with the ability to remain calm and professional under pressure.
Reliability: A proven track record of dependability and punctuality.
Detail-Oriented: High level of accuracy in data entry and financial record-keeping.

Preferences

Dental Expertise: Prior experience specifically as a dental receptionist or in a dental specialty office.
Software Knowledge: Hands-on experience with dental practice management software (e.g., Dentrix, Eaglesoft, or similar).
Clinical Knowledge: Familiarity with dental terminology, procedure codes, and the insurance claim submission process.

Hiring Process

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

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