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Overnight Front Desk Receptionist Jobs in Rochester, NY

Hilton East

Receptionist

Hilton, NY · On-site

$16/hr

The front desk receptionist main responsibility is being the first impression and contact point for our residents and guests. The front desk receptionist is a direct reflection of the image that we ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Blue Sky Hospitality Solutions

Front Desk Manager

Webster, NY · On-site

$15.50 - $20.25/hr

Scheduling shifts and supervising front-office personnel including receptionists, security guards ... Desk Manager or Reception Manager position * Profound experience in customer service, office ...

Leisure Care

Receptionist

Rochester, NY · On-site

$15.50 - $20.50/hr

We are now seeking a Receptionist to join our team ... This position is responsible for the front desk duties in addition to carrying out general ...

Conifer Realty

Receptionist

Rochester, NY · On-site

$15.50 - $20.50/hr

In addition to front-desk responsibilities, the Receptionist provides day-to-day administrative and ... and overnight shipments, package distribution, and daily post office deliveries. • Coordinate ...

Conifer Realty LLC

Receptionist

Rochester, NY · On-site

$20 - $22/hr

In addition to front-desk responsibilities, the Receptionist provides day-to-day administrative and ... Manage incoming and outgoing mail, including certified and overnight shipments, package ...

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Overnight Front Desk Receptionist information

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How much do overnight front desk receptionist jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for overnight front desk receptionist in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What does an overnight front desk receptionist do?

An Overnight Front Desk Receptionist manages the front desk operations during nighttime hours, typically in hotels, hospitals, or residential buildings. Their main responsibilities include greeting and assisting guests or visitors, handling check-ins and check-outs, answering phones, responding to inquiries, and maintaining security by monitoring entrances and ensuring authorized access. They may also perform light administrative tasks, process payments, and address any issues that arise during the night shift. The role requires strong communication skills, attention to detail, and the ability to remain alert and professional overnight.

What are the key skills and qualifications needed to thrive as an overnight front desk receptionist?

To thrive as an Overnight Front Desk Receptionist, you need strong organizational skills, attention to detail, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with hotel management software, phone systems, and basic office equipment is typically required. Excellent communication, problem-solving abilities, and reliability are standout soft skills for this role. These skills ensure efficient guest service, smooth overnight operations, and effective issue resolution during non-standard hours.

What are some common challenges faced by overnight front desk receptionists, and how can they be managed?

Overnight front desk receptionists often work with minimal supervision and encounter unique challenges such as handling late-night guest requests, maintaining security, and staying alert during quieter hours. To manage these, it's important to develop strong multitasking and problem-solving skills, as well as to follow established safety protocols. Building rapport with security staff and using downtime to complete administrative tasks can also help make overnight shifts more productive and manageable.

What is the difference between Overnight Front Desk Receptionist vs Night Auditor?

AspectOvernight Front Desk ReceptionistNight Auditor
Primary RoleHandling guest check-ins/outs, answering inquiries, managing reservationsReconciling daily financial transactions, auditing guest accounts, preparing reports
Work EnvironmentHotel front desk, customer service setting, primarily during overnight hoursHotel front desk, administrative setting, overnight shift with financial responsibilities
CredentialsHigh school diploma, customer service skills, hospitality experience often preferredHigh school diploma, accounting or hospitality experience, familiarity with hotel management software

While both roles operate overnight in hotel settings, the Overnight Front Desk Receptionist focuses on guest services and reservations, whereas the Night Auditor handles financial reconciliation and reporting. The roles complement each other but differ in primary responsibilities and skill sets.

What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, NY?

The most popular types of Front Desk Receptionist jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Overnight Front Desk Receptionist jobs?

Cities near Rochester, NY with the most Overnight Front Desk Receptionist job openings:

Overnight Front Desk Receptionist jobs near you
Infographic showing various Overnight Front Desk Receptionist job openings in Rochester, NY as of August 2026, with employment types broken down into 75% Full Time, 15% Part Time, and 10% Temporary. Highlights an 100% In-person job distribution, with an average salary of $34,303 per year, or $16.5 per hour.

Overnight Front Desk Clerk

Del Monte Hotel Management LLC

Rochester, NY • On-site

$16.25 - $16.50/hr

Other

Posted 16 days ago

Job description

Night Auditor/Overnight Front Desk Clerk

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Night Auditor/Overnight Front Desk Clerk.

You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we're waiting to hear from you!

Job Responsibilities

As a Night Auditor/Overnight Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible.

Your specific duties in this role will include:

  • Greet, register, and assign rooms to guests.
  • Answer telephone.
  • Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
  • Make and confirm reservations.
  • Monitor room availability.
  • Block rooms.
  • Program wake-up calls.
  • Handle guest mail and messages.
  • Open and close shifts making cash drops as necessary.
  • Maintain market stock and coffee area as needed.
  • Finalize transactions completed during the day and process credit card transactions.
  • Prepare and print folios for departing guests.
  • Create, print, file and transmit required reports.
  • Compile daily sales figures and complete the Daily reports.
  • Complete End of Month procedures.
  • Ensure hotel PMS system is in balance with the reservations system. Correct any discrepancies.
  • Provide guests information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
  • Provide guests with directions and information regarding the local area.
  • Assist in maintaining the cleanliness of the lobby, front entrance and surrounding areas.
  • Assist in checking all lobby fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies.
  • Schedule shuttle runs for guests.
  • Perform laundry duties as needed.

Job Requirements

We are looking for a self-motivated Night Auditor/Overnight Front Desk Clerk with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills.

Specific qualifications for the role include:

  • 1 to 3 months related experience; High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Solid organizational, time-management and prioritization skills
  • Exceptional customer service skills
  • Ability to multi-task in a fast-paced environment
  • Basic computer and administrative skills
  • Availability to work an overnight schedule

Benefits

As a Night Auditor/Overnight Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

Compensation $16.25 - $16.50 per hour

Comprehensive benefit packages for full-time positions

Hotel room discounts at our locations around the globe

Discounts on food and beverages

Professional development and advancement opportunities

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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