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Customer Service Receptionist Jobs in Sumner, WA

Glass Doctor

Receptionist / Customer Service

Kent, WA · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Retirement

  • PTO

As a Receptionist and Customer Service Representative, you are a key member of the team and represent Glass Doctor on support calls. You are responsible for proactively answering frontline phones in ...

Glass Doctor®

Receptionist / Customer Service

Kent, WA · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Retirement

  • PTO

As a Receptionist and Customer Service Representative, you are a key member of the team and represent Glass Doctor on support calls. You are responsible for proactively answering frontline phones in ...

AD Medical

Medical Receptionist

Tacoma, WA

$17.13 - $18/hr

  • Medical

Customer service experience * Strong communication and interpersonal skills * Excellent ... Medical receptionist or healthcare office experience * Front desk or administrative experience

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Customer Service Representatives

Seattle, WA · On-site

$23 - $24/hr

  • PTO

... as Receptionists, Cashiers, Ticket Agents and Retail Clerks. Responsibilities include ticket and retail sales, cash handling, telephone reception, courteously greeting customers and answering ...

Sea Mar Community Health Centers

Receptionist

Seattle, WA · On-site

$20.76/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Must have good customer service and communication skills. The receptionist must have experience in answering the telephone and working with general computer programs. Must have good communication ...

Sound Pain Alliance

Medical Receptionist

Puyallup, WA

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Medical Receptionist Location: Puyallup, WA Schedule: Monday-Thursday | 7:00 AM - 6:00 PM Pay: $20 ... Excellent customer service and communication skills * Strong organizational skills and attention to ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Sumner, WA

Customer Service Receptionist information

See Sumner, WA salary details

$10

$18

$25

How much do customer service receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer service receptionist in Sumner, WA is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $20.48 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.
What job categories do people searching Customer Service Receptionist jobs in Sumner, WA look for? The top searched job categories for Customer Service Receptionist jobs in Sumner, WA are:
Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Sumner, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,225 per year, or $18.4 per hour.

Receptionist / Customer Service

Glass Doctor

Kent, WA • On-site

$16 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Glass Doctor rating

6.4

Company rating: 6.4 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

225th of 365 rated vehicle maintenance

Job description

We specialize in all things glass. Established in 1962 in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a outstanding customer experience in a small business team setting.
As a Receptionist and Customer Service Representative, you are a key member of the team and represent Glass Doctor on support calls. You are responsible for proactively answering frontline phones in a energetic and friendly manner for home and business glass and efficiently directing the customers to the appropriate team member. In addition you will be involved and assigned administrative support tasks such as managing incoming mail, email leads and responding to customers via email or our web portal.
This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.
We are growing rapidlly and this position has advancement opportunities into full time customer service, inside sales, dispatching and scheduling and administrative and operational support positions.
Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Directing calls to the appropriate department or team member
  • Follow-up with all incoming service requests utilizing our system
  • Perform other duties as needed which may include cross-training in related positions

Job Requirements:
  • Prior experience in a fast pace environment is a plus
  • Computer literate, with working knowledge of word processing, business software and spreadsheet applications
  • Excellent communication skills
  • Sales skills
  • Good organizational and time management skills
  • Professional appearance and personality

Benefits: Paid Time Off, Medical, Dental, 401k.
We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Compensation: $16.00 - $18.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor® franchised system. Each Glass Doctor® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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