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Customer Service Operator Jobs (NOW HIRING)

Service Operator II

Caldwell, ID ยท On-site

$23.55 - $26.59/hr

Independently investigates and resolves customer service issues related to high consumption, leaks ... Provides training and guidance to Field Service Operator 1 staff. Operates and maintains AMR/AMI ...

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, machine scrubbing, backpack vacuuming, dusting, restroom cleaning, disinfecting, trash removal and ...

Service Operator

Burr Ridge, IL ยท On-site

$16.50/hr

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Service Operator

Hanover Park, IL ยท On-site

$15.50/hr

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Service Operator

Mooresville, IN ยท On-site +1

$14/hr

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, machine scrubbing, backpack vacuuming, dusting, restroom cleaning, disinfecting, trash removal and ...

Service Operator I

Caldwell, ID ยท On-site

$20.72 - $23.38/hr

Description The City of Caldwell Water Department is looking for a Service Operator I. This ... Responds to customer service requests related to high consumption, leaks, or service disruptions.

Service Operator

Crawfordsville, IN ยท On-site +1

$15/hr

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Service Operator

Indianapolis, IN ยท On-site +1

$14.25/hr

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Conduct general cleaning in a customer building or buildings. Duties include sweeping, mopping, dusting, restroom cleaning, disinfecting, trash removal and other similar tasks. As directed, modify ...

Service Operator III

Caldwell, ID ยท On-site

$28.23 - $31.91/hr

Oversees customer service investigations involving billing disputes, consumption analysis, and ... Provides mentorship, technical instruction, and field training to Field Service Operators I and ...

Service Operator I

Caldwell, ID ยท On-site

$20.72 - $23.38/hr

This position is an entry level position in the Service Operator series. The primary function of an ... Responds to customer service requests related to high consumption, leaks, or service disruptions.

Processes Room Service customer orders using HealthTouch computer system, including patient/family initiated orders and those patients needing assistance. * Assists patients with telephone call backs ...

Processes Room Service customer orders using HealthTouch computer system, including patient/family initiated orders and those patients needing assistance. * Assists patients with telephone call backs ...

Showing results 21-40

Customer Service Operator information

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$11

$17

$28

How much do customer service operator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for customer service operator in the United States is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.79 per hour, depending on experience, location, and employer.

What is a customer service operator?

Customer Service Operators are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by addressing concerns promptly and efficiently. Customer Service Operators may also handle complaints, process orders, and provide product or service support. This role requires strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a customer service operator, and why are they important?

To thrive as a Customer Service Operator, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is often required. Patience, active listening, and a positive attitude are essential soft skills that set top performers apart. These abilities are crucial for resolving customer issues efficiently, maintaining satisfaction, and representing the company professionally.

What are some common challenges customer service operators face, and how can they effectively handle them?

Customer Service Operators often encounter challenges such as managing difficult customers, handling high call volumes, and quickly adapting to updated company policies. Effectively handling these situations requires patience, strong communication skills, and a thorough understanding of the company's products or services. Many teams provide ongoing training and support, and operators frequently collaborate with supervisors or technical teams to resolve complex issues. Developing resilience and problem-solving abilities is key to long-term success in this role.

What is the difference between Customer Service Operator vs Customer Support Specialist?

AspectCustomer Service OperatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may have additional certifications in customer service
Work EnvironmentCall centers, retail, or service desksCall centers, technical support, online chat
Employer & IndustryRetail, telecommunications, hospitalityIT, software, telecommunications
Search & Comparison IntentCustomer Service Operator vs Customer Support Specialist

Customer Service Operators primarily handle inbound calls, assist customers with basic inquiries, and provide general support. Customer Support Specialists often deal with more technical or complex issues, requiring specialized knowledge. While both roles focus on customer satisfaction, the Specialist role typically involves more problem-solving and technical skills.

Is remote customer service operator a stressful job?

Remote customer service operators often experience stress due to handling customer complaints, meeting performance targets, and managing high call volumes. Success in the role typically requires strong communication skills, patience, and the ability to stay calm under pressure. The level of stress can vary based on workload, company policies, and individual resilience.
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What are popular job titles related to Customer Service Operator jobs?

For Customer Service Operator jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Operator job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Temporary. Highlights an 100% In-person job distribution, with an average salary of $36,376 per year, or $17.5 per hour.

Service Operator II

City of Caldwell (ID)

Caldwell, ID โ€ข On-site

$23.55 - $26.59/hr

Full-time

Re-posted 29 days ago


Job description

Description The City of Caldwell Water department is looking for a Service Operator II. This position is an intermediate-level position in the Service Operator series. The primary function of an employee in this class is to perform moderately complex tasks in water meter service, leak detection, and customer service investigations.

Work is performed under general supervision with some latitude for independent action. The principal duties of this class are performed in an outdoor environment, which may involve adverse weather conditions, roadway traffic, and related hazards. Responsibilities Installs, tests, and calibrates water meters of various sizes.

Independently investigates and resolves customer service issues related to high consumption, leaks, or pressure concerns. Conducts advanced leak detection using correlators and acoustic equipment. Prepares detailed service reports and updates the work order management systems.

Assists with backflow device inspections and customer-side troubleshooting. Provides training and guidance to Field Service Operator 1 staff. Operates and maintains AMR/AMI systems and software.

Performs curb stop replacements, valve operation, and minor service line repairs. Responds to emergency after-hours service calls. Provides information to customers in a courteous and professional manner Supports utility line locating and mark-outs.

Participates in mandatory training and safety programs. Consistently keeps supervisor and relevant team members informed about work progress, current and potential issues, and proactively suggests new or improved solutions to address challenges. Respects the opinions of others and maintains a positive and professional working relationship with colleagues, supervisors, and stakeholders.

Performs other duties as assigned. Minimum Qualifications Education, Training, and/or Experience Required: Graduation from High School or possession of a GED. Minimum of two years of experience in water service operations, metering, or distribution.

Experience with automated meter reading systems (AMR/AMI). Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. Licenses, Certifications and Other Requirements: Possession of a current and valid driver's license.

Possession of a Class II Water Distribution License issued by the State of Idaho or the ability to obtain within 6 months. Class B CDL, No Restrictions with Tanker Endorsement. Ability to work evenings, weekends, varying shift hours, and participate in an on-call rotation.

Successful completion of pre-employment background check, physical, and drug test to include prescription medications. Subject to random DOT drug and alcohol testing. Preferred Experience (not required): Class III Water Distribution License issued by the State of Idaho.

Class II Water Treatment License issued by the State of Idaho. Idaho Backflow Assembly Tester License. Class A CDL, No Restrictions with Tanker Endorsement.

Certification in leak detection or metering technologies. Experience with SCADA or utility work order software.