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Customer Service Assistant Jobs (NOW HIRING)

Penske

Customer Service Assistant

Greensboro, NC · On-site

$16.75 - $23/hr

The primary purpose of the Customer Service Assistant role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This ...

Alphabe Insight Inc

Customer Service Assistant

Toledo, OH · On-site

$17 - $23.25/hr

We are seeking a detail-oriented and customer-focused Customer Service Assistant to join our team. This role is responsible for managing customer inquiries, processing orders, and ensuring a smooth ...

Penske

Customer Service Assistant

Greensboro, NC · On-site

$16.75 - $23/hr

The primary purpose of the Customer Service Assistant role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This ...

Alphabe Insight Inc

Customer Service Assistant

Toledo, OH · On-site

$15.75 - $21.75/hr

We are seeking a detail-oriented and customer-focused Customer Service Assistant to join our team. This role is responsible for managing customer inquiries, processing orders, and ensuring a smooth ...

Alphabe Insight Inc

Customer Service Assistant

Austin, TX · On-site

$46K - $50K/yr

Our workplace values clarity, growth, and a strong sense of purpose We are seeking a Customer Service Assistant to join our team in Austin, TX. This role is ideal for someone who thrives in a fast ...

Hopelink

Customer Service Assistant

Bellevue, WA · On-site

$20.75/hr

NEMT Customer Service Center Assistant Location : Bellevue, WA. This is an onsite only position. Work schedule : Full time Mon - Fri, 8:00am-5:00pm. Who we are: Since 1971, Hopelink has provided ...

State of Montana

Customer Service Assistant

Helena, MT

$16.25 - $22.50/hr

If you would like to "Drive Customer Service" with MVD, find out more at Job Overview : The person in the Customer Support Assistant position is an essential team member who works closely with ...

Compass Group

CUSTOMER SERVICE ASSISTANT

Bloomingdale, IL · On-site

$17.50 - $24/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only. * Schedule ...

Compass Group

CUSTOMER SERVICE ASSISTANT

Bloomingdale, IL · On-site

$17.50 - $24/hr

* We are hiring immediately for a full time CUSTOMER SERVICE ASSISTANT position. * Location : Canteen - 171 Covington Lane, Bloomingdale, IL 60108. Note: online applications accepted only. * Schedule ...

iBUYPOWER

Customer Service Assistant

City Of Industry, CA

$17.50 - $24/hr

Description iBUYPOWER is looking for a Customer Service Assistant to join our ASD Team. They are responsible for supporting the Customer Service and Technical Support staff with various requests and ...

Surfline

Customer Service Assistant

San Diego, CA · On-site

$20 - $25/hr

As a Customer Service Assistant , you will be at the forefront of Surfline's customer experience, managing day-to-day communications across Surfline and its associated brands. Your focus will be on ...

H-E-B

Customer Service Assistant

Deer Park, TX · On-site

$15.50 - $21.25/hr

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities & Essential Functions: • Customer ...

HEB

Customer Service Assistant

Deer Park, TX · On-site

$13.50/hr

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities & Essential Functions: • Customer ...

JACQUET Brossard

Customer service assistant

Modesto, CA · On-site

$25 - $30/hr

AA/AS degree in Business or Agriculture or equivalent 3 - 5 years' experience in customer service Experience with ERP systems (JD Edwards a plus) Excellent oral and written skills Must be proficient ...

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Customer Service Assistant information

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$11

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$28

How much do customer service assistant jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is CSR a good entry level position?

Customer Service Assistant roles are typically considered good entry-level positions because they often require minimal prior experience and focus on developing communication and problem-solving skills. These roles usually involve working with customer management systems and may require basic computer skills, making them accessible for those starting their careers.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a Customer Service Assistant?

A Customer Service Assistant provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What cities are hiring for Customer Service Assistant jobs? Cities with the most Customer Service Assistant job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Assistant jobs? The top employers for Customer Service Assistant jobs are:
What states have the most Customer Service Assistant jobs? States with the most job openings for Customer Service Assistant jobs include:
What job categories do people searching Customer Service Assistant jobs look for? The top searched job categories for Customer Service Assistant jobs are:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in the United States as of June 2026, with employment types broken down into 37% Full Time, 54% Part Time, and 9% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.
Customer Service Assistant

Customer Service Assistant

Penske

Greensboro, NC • On-site

$16.75 - $23/hr

Full-time

Posted 5 days ago

Job description

Position Summary: 
This position is for EPES Transport, LLC., a division of Penske Logistics, based in Greensboro, North Carolina.  The primary purpose of the Customer Service Assistant role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This involves managing administrative and clerical functions, processing orders, and coordinating activities to facilitate smooth logistical operations and maintain high levels of customer satisfaction.  
 
Schedule: Onsite, Monday-Friday, 7:00AM-4:00PM or 7:30AM-4:30PM
 
Major Responsibilities: 
Schedule and coordinate load times with planners and ensure alignment with available equipment. 
Receive and enter load tenders from customers through various channels (email, fax, phone, EDI), and update the system with appointment details. 
Obtain and update necessary details related to purchase orders and trailers in the system. 
Assist Customer Service Representatives with their duties, provide temporary coverage for account activity, and handle rescheduling of missed or late loads. 
Demonstrate support for the Penske Quality Management System (PQS) and perform other duties as assigned to maintain service standards. 
Other projects and tasks as assigned.
Epes Transport
Epes Transport, a Penske Logistics company, delivers dependable truckload transportation services with a strong presence in the Southeast, Mid-Atlantic, Northeast, and Midwest. We offer: Dedicated Truckload Capacity, Drayage Services, Shuttle Operations, General Truckload Services, and Yard Switching Operations. With terminals in NC, VA, GA, TN, and TX, and 24/7 satellite shipment tracking, we provide reliable coverage and visibility across major U.S. markets. visit epestransport.com to learn more.
Qualifications: 
At least 1 years customer service experience required 
HS Diploma / GED required 
Independent problem solving skills required 
Intermediate computer skills 
Regular, predictable, full attendance is an essential function of the job 
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. 
 
Physical Requirements: 
- The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
- While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. 
 
Penske is an Equal Opportunity Employer. 

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