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Customer Service Assistant Jobs in Alaska (NOW HIRING)

Food Service Assistant

Juneau, AK · On-site

$16 - $20.25/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Food Service Assistant

Juneau, AK · On-site

$16 - $20.25/hr

Position Summary Responsible for preparing and selling food and drinks to customers. Pulls and ... Provides a high level of member service. Job Duties * Prepares hot food. Proofs, presses, stretches ...

Provide exceptional customer service by addressing questions, resolving concerns, and ensuring customer satisfaction. * Assist showroom visitors with product selection by identifying customer needs ...

Customer Service Representative

Anchorage, AK · On-site

$16.25 - $22.25/hr

Provide exceptional customer service by addressing questions, resolving concerns, and ensuring customer satisfaction. * Assist showroom visitors with product selection by identifying customer needs ...

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Customer Service Assistant information

See Alaska salary details

$12

$21

$30

How much do customer service assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service assistant in Alaska is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
What are the most commonly searched types of Customer Service jobs in Alaska? The most popular types of Customer Service jobs in Alaska are:
What job categories do people searching Customer Service Assistant jobs in Alaska look for? The top searched job categories for Customer Service Assistant jobs in Alaska are:
What cities in Alaska are hiring for Customer Service Assistant jobs? Cities in Alaska with the most Customer Service Assistant job openings:
Infographic showing various Customer Service Assistant job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,856 per year, or $21.6 per hour.

Food Services Assistant - Casual

Bartlett Regional Hospital

Juneau, AK • On-site

$23.63/hr

Part-time

Posted 13 days ago


Job description

This recruitment is open until filled.
Bartlett Regional Hospital is searching for a Food Service Assistant to join our Dietary team!
Pay Information:
Internal Hires: Step placement and rate of pay will be determined based on applicable personnel rule or union contract terms.
External Hires: Step placement and rate of pay will be determined based on relevant experience.
  • Food Service Assistant 1 starts at $21.59 per hour
  • Food Service Assistant 2 starts at $23.63 per hour

Please note: In lieu of fringe benefits, Casual employees will receive a $2.00 per hour differential.
Job Summary:
Food Service Assistant 1: The Food Services Assistant 1 performs a wide range of food service duties, including dishwashing, serving food, patient tray assembly, patient meal delivery, cleaning and sanitizing food service areas, stocking units with food and supplies, cashiering, customer service, and other assigned responsibilities at Wildflower Court. This position is responsible for maintaining a clean, safe, and sanitary environment by following established cleaning procedures, food safety guidelines,
and infection control standards. The Food Service Assistant I provides courteous, professional, and responsive customer service to patients, residents, visitors, and staff while supporting the overall operation of the food service department.

Food Service Assistant 2: The Food Service Assistant 2 performs a broad range of food service functions with a high degree of proficiency, independence, and initiative in support of patient, resident, visitor, and employee meal services at Bartlett Regional Hospital and Wildflower Court. In addition to performing all duties of the Food Service Assistant I position, this role assists with training and mentoring new staff, supports daily workflow coordination, and serves as an experienced resource within the department. The Food Service Assistant II demonstrates knowledge of therapeutic diets and provides support across all areas of food service operations, including meal preparation, tray assembly, meal delivery, sanitation, dishwashing, and customer service. This position helps ensure accurate meal service, adherence to food safety and sanitation standards, regulatory compliance, and operational efficiency while contributing to a positive dining experience for patients, residents, visitors, and employees. The Food Service Assistant II is expected to exercise sound judgment, model professional work practices, promote teamwork, and support departmental goals through dependable performance and a commitment to quality service.
Minimum Qualifications for the Job
Food Service Assistant 1:
  • Education: None
    • Preferred Education: High school diploma or equivalent
  • Experience: None
    • Preferred Experience: Previous experience in food service
  • License(s): None
  • Certification(s): Must obtain a State of Alaska Food Workers Card or ServSafe within 30 days of hire.

Food Service Assistant 2:
  • Education: None
    • Preferred Education: High school diploma or equivalent
  • Experience: One (1) year of experience in an institutional food services setting or six (6) months FSA1 at BRH
  • License(s): None
  • Certification(s): Must obtain a State of Alaska Food Workers Card or ServSafe within 30 days of hire.

Practice Notices:
  • All new employees are required to produce a negative drug screen for all illegal substances in the State of Alaska prior to start of employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.