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Customer Service Assistant Jobs in Alaska (NOW HIRING)

The Aleut

Customer Service Representative

Anchorage, AK · On-site

$18.25 - $23.73/hr

Provide exceptional customer service by addressing questions, resolving concerns, and ensuring customer satisfaction. * Assist showroom visitors with product selection by identifying customer needs ...

New

Aleut Corp

Customer Service Representative

Fairbanks, AK · On-site

$16.50 - $22.25/hr

Provide exceptional customer service by addressing questions, resolving concerns, and ensuring customer satisfaction. * Assist showroom visitors with product selection by identifying customer needs ...

Savers Value Village

Customer Service Associate

Wasilla, AK · On-site

$14.25 - $19.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers/Value Village

Customer Service Associate

Anchorage, AK · On-site

$14.50 - $20/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

MFCP INC

Customer Service Representative

Anchorage, AK

$15.75 - $21.50/hr

Customer Service Representatives (CSR) are responsible for receiving requests for quotations ... Respond to inquiries in a timely manner with good phone selling skills. * Assist accounts ...

Savers - US

Customer Service Associate

Anchorage, AK

$14.50 - $20/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers Value Village

Customer Service Associate

Fairbanks, AK · On-site

$14.75 - $20.50/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers/Value Village

Customer Service Associate

Fairbanks, AK · On-site

$15 - $20.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers - US

Customer Service Associate

Wasilla, AK · On-site

$14 - $19.25/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers Value Village

Customer Service Associate

Anchorage, AK · On-site

$14.75 - $20.50/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers | Value Village

Customer Service Associate

Wasilla, AK · On-site

$14.25 - $19.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

Savers - US

Customer Service Associate

Fairbanks, AK · On-site

$15 - $20.75/hr

Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the ... A range of mental health services to assist you in managing daily life. Savers is an E-Verify ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Alaska

Customer Service Assistant information

See Alaska salary details

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How much do customer service assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service assistant in Alaska is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Alaska? The most popular types of Customer Service jobs in Alaska are:
What are popular job titles related to Customer Service Assistant jobs in Alaska? For Customer Service Assistant jobs in Alaska, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Alaska look for? The top searched job categories for Customer Service Assistant jobs in Alaska are:
What cities in Alaska are hiring for Customer Service Assistant jobs? Cities in Alaska with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Alaska as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,856 per year, or $21.6 per hour.

Customer Service Representative

The Aleut

Anchorage, AK • On-site

$18.25 - $23.73/hr

Other

Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

CUSTOMER SERVICE REPRESENTATIVE
Reports to: Service Manager
Status: Regular, Full-Time, Non-Exempt
Location: Anchorage, AK or Fairbanks, AK
Compensation: $18.25-$23.73 DOE
JOB SUMMARY: The Customer Sales Representative (CSR) is the first point of contact for showroom customers, providing exceptional service and positive purchasing experience. This role supports sales by processing transactions, answering customer inquiries, providing product information, and helping customers select products that meet their needs. The CSR maintains an organized and inviting showroom, promotes products and special offers, and supports sales and marketing initiatives. Success in this role requires strong customer service skills, professionalism, attention to detail, and a commitment to customer satisfaction and showroom sales performance.
PRIMARY RESPONSIBILITIES
  • Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability.
  • Process sales transactions accurately and efficiently while creating a positive purchasing experience.
  • Answer and respond to customer phone calls, emails, text messages, and in-person inquiries in a professional and timely manner.
  • Provide exceptional customer service by addressing questions, resolving concerns, and ensuring customer satisfaction.
  • Assist showroom visitors with product selection by identifying customer needs and providing product recommendations.
  • Continuously monitor the showroom floor to greet customers, answer basic purchasing questions, and connect customers with appropriate staff when needed.
  • Educate customers on product features, benefits, maintenance requirements, warranties, financing options, and current promotions.
  • Support order entry, payment processing, scheduling, and other administrative functions as required.
  • Maintain a clean, organized, and visually appealing showroom consistent with company merchandising and brand standards.
  • Ensure product displays, marketing materials, and promotional signage are current, accurate, and well-presented.
  • Assist with inventory monitoring, product stocking, and showroom merchandise organization.
  • Participate in sales training, product knowledge development, and team meetings to stay informed on company products and procedures.
  • Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Strong customer service skills with the ability to build positive relationships with customers, coworkers, and vendors.
  • Excellent verbal and written communication skills, with the ability to communicate professionally in person, over the phone, through text messages, and by email.
  • Knowledge of basic math, cash handling procedures, and sales transaction processing.
  • Basic proficiency with computers, point-of-sale (POS) systems, Microsoft Office applications, and other business software; ability to learn new systems quickly.
  • Ability to work independently while also contributing effectively as part of a team.
  • Ability to handle customer concerns, complaints, and difficult situations with professionalism, patience, and sound judgment.
  • Ability to maintain an organized, clean, and visually appealing showroom environment.
  • Demonstrated reliability, professionalism, and dependability, including regular and punctual attendance.
MINIMUM QUALIFICATIONS
  1. High school diploma, GED, or equivalent
  2. One (1) year of experience in customer service or retail sales.
PREFERRED QUALIFICATIONS
  1. Experience with Alaska Native Corporations.

PHYSICAL REQUIREMENTS
  • Ability to lift, carry, and move equipment and materials weighing up to 25 lbs. unassisted.
  • Ability to stand for extended periods.
BENEFITS
  • 401K - Employer matching up to 4%.
  • 100% Employer paid Dental/Vision for employees and their qualified dependents.
  • 100% Paid Employee Life Insurance / Disability.
  • Advance your career with exclusive tuition benefits-Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.

PREFERENCE STATEMENT
The Aleut Corporation ("Aleut") is committed to providing employment and development opportunities for our shareholders and descendants. Aleut shall make employment selections first based on qualifications for the position. Preference shall then be given to eligible and qualified TAC shareholders and descendants in accordance with the Alaska Native Claims Settlement Act, 43 U.S.C. § 1601 et seq., and other applicable laws.
Aleut is an equal opportunity employer. Aleut shall select, train, and promote the most qualified individuals based upon relevant work factors such as work quality, attitude, education, and experience, so as not to discriminate against any employee or applicant on the basis of race, color, sex, sexual orientation, national origin, religion, marital status, changes in marital status, pregnancy, parental status, physical or mental disability, age, status as a disabled veteran, special disabled veteran, Vietnam veteran, and all other eligible veterans, or other classifications protected by applicable law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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