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Customer Service Assistant Jobs (NOW HIRING)

Argo Group

Customer Service Assistant

Omaha, NE · On-site

$16.50 - $22.75/hr

Job Title Customer Service Assistant Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and ...

New

Foxfruit

Customer Service Assistant

Cleveland, OH · On-site

$3.8K - $4.5K/hr

Job Summary We are seeking a friendly and dependable Customer Service Assistant to support customer satisfaction initiatives and help create positive experiences for clients and visitors. This role ...

New

Mazda of Columbia

Customer Service Assistant

Columbia, SC · On-site

$14 - $19.50/hr

As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership. Responsibilities include: * Greeting customers on the lane

Mazda of Columbia

Customer Service Assistant

Columbia, SC · On-site

$16 - $22/hr

As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership. Responsibilities include: * Greeting customers on the lane

Limitless East Marketing

Customer Service Assistant

Miami, FL · On-site

$16.50 - $22.75/hr

Beloform Craft is seeking a Customer Service Assistant to support daily customer interactions and ensure a positive experience throughout the customer journey. This role is ideal for individuals who ...

Alphabe Insight Inc

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

We are currently seeking a Customer Service Assistant to join our Houston office. This role is essential in supporting client communications, maintaining service standards, and ensuring a seamless ...

Alphabe Insight Inc

Customer Service Assistant

Miami, FL · On-site

$16.50 - $22.75/hr

Beloform Craft is seeking a Customer Service Assistant to support daily customer interactions and ensure a positive experience throughout the customer journey. This role is ideal for individuals who ...

DR Horton, Inc.

Customer Service Assistant

High Point, NC · On-site

$15.50 - $21.25/hr

Horton, Inc. is currently looking for a Customer Service Assistant for their Warranty Department. The right candidate will be responsible for being the initial contact between the homeowner and the ...

Element Solutions Inc

$16 - $22/hr

We are seeking a Customer Service Assistant who is passionate about delivering exceptional service and supporting our sales team. This role is ideal for someone who enjoys working in a fast-paced ...

Penske

Customer Service Assistant

Greensboro, NC · On-site

$16.75 - $23/hr

The primary purpose of the Customer Service Assistant role is to ensure the efficient handling of customer service tasks and support the overall operations of the Customer Services Department. This ...

Alphabe Insight Inc

Customer Service Assistant

Houston, TX · On-site

$40K - $45K/yr

We are currently seeking a Customer Service Assistant to join our Houston office. This role is essential in supporting client communications, maintaining service standards, and ensuring a seamless ...

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How much do customer service assistant jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

Is CSR a good entry level position?

Customer Service Assistant roles are typically considered good entry-level positions because they often require minimal prior experience and focus on developing communication and problem-solving skills. These roles usually involve working with customer management systems and may require basic computer skills, making them accessible for those starting their careers.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a Customer Service Assistant?

A Customer Service Assistant provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
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What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
Who are the top companies hiring for Customer Service Assistant jobs? The top employers for Customer Service Assistant jobs are:
What states have the most Customer Service Assistant jobs? States with the most job openings for Customer Service Assistant jobs include:
What job categories do people searching Customer Service Assistant jobs look for? The top searched job categories for Customer Service Assistant jobs are:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in the United States as of June 2026, with employment types broken down into 37% Full Time, 54% Part Time, and 9% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Service Assistant

Argo Group

Omaha, NE • On-site

$16.50 - $22.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

Job description

Job Title

Customer Service Assistant

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Job Description

A Brief Overview

The Customer Service Assistant is expected to provide customer service to users of the department's current Rate, Quote, Bind, Issue (RQBI) application.

This role will work onsite 5x per week from our Omaha NE or Richmond VA office location.

Must be willing to work one Saturday per month for 2-4 hours.

Essential Job Responsibilities
  • Assist Product Systems Specialist in providing business support for the department's Rate, Quote, Bind, Issue (RQBI) system.
  • Work with our external agents and internal users with questions regarding the RQBI system.
  • Providing excellent customer service, answer incoming inquiries, assist with application access needs, researching questions, escalating questions, etc.
  • This individual is expected to form relationships with various support units such as IT Colony Rater programming team, Actuary, Filing, and Product Management.
  • Assist with testing changes to the RQBI system and track results of those tests.
  • Download MVRs from the current MVR vendor to the company system.
  • Set up invoices from our external agents for reimbursement.
  • Other duties as assigned.
Job Requirements
  • Excellent customer service skills
  • Must display a professional demeanor
  • General knowledge of Word, Excel, and Outlook.
  • Detail-oriented with initiative and ability to work in fast-paced environment.
  • Ability to work in a team environment.
  • Strong oral/written communication skills.
  • High school diploma or equivalent required.

PLEASE NOTE:

Applicants must be legally authorized to work in the United States. At this time, we are not able to sponsor or assume sponsorship of employment visas.

If you have a disability under the Americans with Disabilities Act or similar state or local law and you wish to discuss potential reasonable accommodations related to applying for employment with us, please contact our Benefits Department.

Benefits and Compensation

We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

Core Values

At Clearbrook our Core Values are Integrity, Collaboration, Pursuit of Excellence and Forward Thinking. These values reflect who we are today and who we aspire to be - guiding how we work, how we lead and how we succeed.

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