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Customer Service Assistant Jobs (NOW HIRING)

CLAYTON EYE CENTER

Customer Service Assistant

Morrow, GA

$16.50 - $22.50/hr

Perform other duties incidental to the work described hereinEssential Kiosk Responsibilities Provide excellent first impression customer service experience. Assist patients as needed with usage of ...

Alphabe Insight Inc

Customer Service Assistant

Charlotte, NC · On-site

$16.75 - $23.25/hr

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional ...

City of Troy Michigan

Customer Service Assistant

Troy, MI · On-site

$13.73 - $16/hr

Description Customer Service Assistant (Part-time) Recreation Department Starting at $13.73 - $16.00/hour Based on qualifications The Recreation Department offers high quality leisure programs and ...

Level Up Sourcing LLC

Be Seen First

Customer Service Assistant

Round Rock, TX · On-site

$17/hr

Perform computer‐based tasks including data entry, tracking, and documentation * Assist with ... Great phone communication and customer service skills * Ability to communicate effectively with ...

System One

Customer Service Assistant

Lakewood, NJ · On-site

$18/hr

Customer Service Assistant Location: Lakewood, NJ Type: Contract 4 to 8 weeks Compensation: $18.00 Work Model: Onsite - onsite Hours: 9AM - 5PM Responsibilities: * Support the Customer Service team ...

System One

Customer Service Assistant

Lakewood, NJ · On-site

$18/hr

Customer Service Assistant Location: Lakewood, NJ Type: Contract 4 to 8 weeks Compensation: $18.00 Work Model: Onsite - onsite Hours: 9AM - 5PM Responsibilities: * Support the Customer Service team ...

Limitless East Marketing

Customer Service Assistant

Toledo, OH · On-site

$17 - $23.25/hr

We are seeking a detail-oriented and customer-focused Customer Service Assistant to join our team. This role is responsible for managing customer inquiries, processing orders, and ensuring a smooth ...

City of Auburn, AL

Customer Service Assistant

Auburn, AL · On-site

$15.09/hr

CUSTOMER SERVICE ASSISTANT Department: Parks and Recreation Pay Grade: Temporary Pay Table FLSA Status: Non-Exempt Personnel Status: Temporary Part-Time JOB SUMMARY This position is responsible for ...

Customer Service

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Servicing - Customer Advocate

Auburn Hills, MI · On-site

$16 - $22.85/hr

... payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...

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Customer Service Assistant information

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How much do customer service assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer service assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
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Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $41,651 per year, or $20 per hour.

Customer Service Assistant

Associated Wholesale Grocers

Kansas City, KS • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Associated Wholesale Grocers rating

7.1

Company rating: 7.1 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

16th of 124 rated grocery stores

Job description

Customer Service Assistant III

Location: 5000 Kansas Avenue Kansas City, KS 66106

Work Model: Hybrid

Department: Inventory Management

Make us your BEST Choice! 

Position Overview

Reporting to the Manager, Inventory Management Department - Assistant III provides customer service to meet, satisfy, and exceed the needs of our membership regarding all areas that pertain to orders, ads, and prebooks. To exceed customer's expectations efficiently, consistently, and constantly. Must be friendly and respectful, dealing promptly with all complaints, and always honoring commitments.

Principal Duties and Responsibilities:

  • Manage multiple phone calls and emails daily from members while providing excellent customer service.

  • Make sure all retail members' needs are met or exceeded, making sure customers are completely satisfied with the result.

  • Assist buyers in effective communication with retail members resolving all retail opportunities.

  • Adjusts store orders and SSO reports based on store and buyer requests as needed to ensure retail member needs are met.

  • Create handbills as needed for emergency ad products, etc.

  • Communicates proactively with buyers on any opportunities affecting member service level and resolving to customer satisfaction.

  • Process all ads and promotional information for all ad groups.

  • Accurately submits retail pre book orders daily, manage upload process, batching and verifying daily input of orders.

  • Works with assigned divisions to insure timely system entry of retail and Food Show orders.

  • Knowledge, Skills, and Abilities:

  • High school diploma

  • Minimum of 6 months previous customer service experience

  • Microsoft office experience required; access experience preferred.

  • Must be able to multi-task easily and efficiently.

  • Must possess excellent prioritization skills.

  • Must be detail oriented and have good organizational skills.

  • Must be a good team player.

Associated Wholesale Grocers, Inc. (AWG) is the nation's largest cooperative food wholesaler to independently owned supermarkets, serving 1,100 member companies and 3,500 locations throughout 33 states from 9 wholesale division support centers. Consolidated sales for AWG in 2025 were $12.2 billion. In addition to its cooperative wholesale operations, the company also operates subsidiary companies that provide certain real estate and supermarket development services, and pharmaceutical products. For more information, visit AWGinc.com.

 Benefits:

  • Medical, Dental, & Vision Insurance

  • Health Savings Account

  • Dependent Care Flexible Spending Account

  • Paid Vacation, Holiday, and Sick Time

  • 401(k) with 4% match along with 3 other contributions

  • Tuition Reimbursement

  • Basic & Supplemental Life and AD&D

  • Employee Assistance Program

  • Short-Term and Long-Term Disability 

  • Wellness Program

  • Yearly Holiday Bonus

What Associated Wholesale Grocers employees say

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