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Crm Administrator Jobs (NOW HIRING)

Diptyque

CRM Manager

New York, NY · On-site

Role Description We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role ...

Career Hub

CRM Manager

Capon Bridge, WV

Plan and run CRM campaigns across the casino and sportsbook verticals; * Manage the full player lifecycle, including activation, retention, and reactivation; * Build and maintain player segments ...

Avis Budget Group

CRM Manager

Parsippany, NJ · On-site

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS ...

Avis Budget Group

CRM Manager

Parsippany, NJ

$115K - $130K/yr

The CRM Manager will be responsible for managing and optimizing customer lifecycle communications across Avis, Budget, and Zipcar. This role will lead the execution of CRM programs across email, SMS ...

DAZN

CRM Manager

Manhattan, NY · On-site

$90K - $110K/yr

CRM Manager Department: RS-292 - O06 Employment Type: Permanent - Full Time Location: US - New York Description Why Join DAZN? Joining DAZN in New York means being part of a global sports ...

Texas A&M University

CRM Analyst I

College Station, TX · On-site

Support constituents assigned to Slate CRM Database Administrators, including the network of Slate users across Texas A&M University at College Station. * Complete all work requests assigned via ...

Tamus

CRM Analyst I

College Station, TX · On-site

Support constituents assigned to Slate CRM Database Administrators, including the network of Slate users across Texas A&M University at College Station. * Complete all work requests assigned via ...

Staffingine LLC

CRM Coordinator

Los Angeles, CA · On-site

$20 - $25/hr

Job Title: CRM Coordinator Job Location: Los Angeles, CA Remote Job Type: Contract * Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor ...

DAZN

CRM Manager

New York, NY · Hybrid

$90K - $110K/yr

As a CRM Executive at DAZN, you'll support the execution of CRM strategies across North America. You'll work across multiple channels to build targeted campaigns that drive engagement, conversion ...

Richemont

CRM Manager

New York, NY · On-site

POSITION SUMMARY The CRM Manager reports to the Head of Marketing & Communications and leads the implementation of the global CRM strategy within the subsidiary, optimizing and originating best-in ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

Orveon

Coordinator CRM

Manhattan, NY · Hybrid

In this role, you will help manage the CRM calendar, segment customer data, build and schedule campaigns, and analyze performance to drive engagement and retention. You will also support loyalty ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA · On-site

$84K - $94K/yr

The CRM Analyst is a full-time, exempt position reporting to the Anaheim Ducks Senior Director, Ticket Strategy. This role is responsible for leading CRM initiatives across ticket sales, ticket ...

Applied Medical

CRM Specialist

Rancho Santa Margarita, CA · On-site

$75K/yr

Position Description The CRM Specialist supports the global rollout, adoption, and ongoing optimization of Microsoft Dynamics 365 Customer Relationship Management (CRM) at Applied Medical. This role ...

Bank Of Springfield

CRM Coordinator

Springfield, IL · On-site

$50K - $60K/yr

Position Overview We are seeking a detail-oriented and organized CRM Coordinator to support the bank's customer relationship management (CRM) programs and marketing project coordination efforts ...

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All JobsCrm Administrator Jobs

Crm Administrator information

See salary details

$37K

$75.7K

$129.5K

How much do crm administrator jobs pay per year?

As of Aug 11, 2026, the average yearly pay for crm administrator in the United States is $75,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM administrator, and why are they important?

To thrive as a CRM Administrator, you need a strong understanding of customer relationship management principles, data analysis, and experience with CRM platforms such as Salesforce or Microsoft Dynamics, often supported by relevant certifications. Proficiency in managing CRM databases, workflow automation, and integration with other business systems is typically required. Excellent problem-solving, communication, and organizational skills help you support users and coordinate with multiple departments. These skills and qualities ensure efficient CRM operations, improved user adoption, and maximized business value from CRM systems.

What is the difference between Crm Administrator vs Crm Analyst?

AspectCrm AdministratorCrm Analyst
Primary RoleManages and maintains CRM systems, ensures data integrity, and supports user needs.Analyzes CRM data to generate insights, reports, and improve customer engagement strategies.
Required SkillsCRM platform knowledge, data management, troubleshooting, user supportData analysis, reporting, business intelligence, communication skills
CertificationsCRM certifications (e.g., Salesforce Admin), data management certificationsData analysis certifications (e.g., Excel, Tableau), CRM platform familiarity
Work EnvironmentIT support, customer service, technical teamMarketing, sales, business analysis teams

While both roles work with CRM systems, the Crm Administrator focuses on system maintenance and user support, whereas the Crm Analyst emphasizes data analysis and strategic insights. Both roles often collaborate to optimize CRM usage and improve customer relationships.

What is a CRM administrator?

As a CRM administrator, you are responsible for the implementation of a CRM system within an organization. A CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and makes it accessible to users. A career as a CRM administrator requires you have some formal qualifications and education, typically at least a bachelor’s degree in information technology (IT). Though CRM administrator jobs may require IT degrees, your primary job duties revolve around bridging the gap between the CRM system and the people who use it; you are the primary advocate for the CRM system with your organization, and see that it is used effectively to accomplish business goals.

What are some common challenges faced by CRM administrators when managing user adoption and data quality?

CRM Administrators often encounter challenges related to user adoption and maintaining high data quality. Encouraging team members to consistently use the CRM system as intended can require ongoing training, support, and communication about its benefits. Additionally, ensuring that data entered into the system is accurate, consistent, and up-to-date can be difficult, particularly in fast-paced environments or organizations with multiple data sources. To address these challenges, CRM Administrators typically develop standardized processes, conduct regular audits, and collaborate closely with end users and department leads.
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Crm Administrator jobs near you
Infographic showing various Crm Administrator job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $75,733 per year, or $36.4 per hour.

CRM Manager

Diptyque

New York, NY • On-site

Full-time

Re-posted 7 days ago

Job description

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Diptyque is a Luxury Fragrance House that has established itself as one of the most renowned, leading fragrance houses within the luxury market today. Founded in 1961, the Maison is known for its mix of iconic scented candles, personal fragrances, bath and body products, and home décor. Its flagship boutique is in Paris' 5th arrondissement at 34 Boulevard Saint Germain.
Role Description
We are recruiting a CRM Manager to lead email and SMS marketing across the Americas region. Sitting within the Marketing function and directly tied to revenue performance, this role is responsible for developing and executing lifecycle marketing strategies that drive client acquisition, engagement, loyalty, and lifetime value.
This role reports to the CRM Director and partners closely with the CRM Manager, Insights & Analytics, the Ecommerce and Digital team, Marketing team, and Sales team.
The ideal candidate is both a strategic thinker and a hands-on operator who thrives in a fast-paced environment. This person will oversee day-to-day CRM execution while helping shape the long-term roadmap for client communications, personalization, and lifecycle marketing.
This role requires a strong global collaborator who can amplify the global marketing strategy at a local market level through close partnership with Global CRM and Digital teams. The ideal candidate brings exceptional attention to detail, strong cross-functional communication skills, and the ability to build trust with global counterparts to ensure best-in-class execution across all client touchpoints.
The CRM Manager will own the execution and optimization of CRM programs and technology partnerships, including Imagino (ESP), Wunderkind, Splash, and Movable Ink, ensuring optimal client experiences and revenue-driving lifecycle campaigns.
Key Responsibilities
CRM Strategy & Lifecycle Management
  • Lead the development, execution, and optimization of lifecycle marketing campaigns across Email and SMS aligned to global strategy, Americas business goals, and revenue targets.

  • Translate data-driven client insights and campaign performance into actionable CRM strategies that improve engagement, retention, conversion, and lifetime value.

  • Design client journeys that move clients from acquisition to repeat purchasers to loyalty.

  • Partner with the CRM Director on segmentation strategy, audience architecture, personalization standards, and lifecycle roadmap planning.

  • Optimize local CRM initiatives while maintaining alignment with global strategy and brand standards (including Welcome and Birthday trigger programs)

  • Maintain and execute the CRM communication calendar across Email and SMS, including batch campaigns, triggered journeys, and automated lifecycle flows.

  • Collaborate closely with Retail, Digital, Demand Planning, and Client Experience teams to ensure the contact strategy remains agile, locally relevant, and aligned with evolving business priorities.

Channel Execution & CRM Technology
  • Manage day-to-day execution within Diptyque's marketing tech stack (global and local architecture), including deployment, testing, QA, optimization, and troubleshooting.

  • Own SMS campaign management and optimization through Wunderkind.

  • Build, code, test, and deploy Email campaigns with a strong emphasis on HTML expertise and flawless rendering across devices, inboxes, and client touchpoints.

  • Execute A/B and multivariate testing across segmentation, creative, timing, messaging, personalization, and frequency.

  • Maintain list hygiene and ensure GDPR/CCPA compliance.

Insights, Analytics & Cross-Functional Leadership
  • Partner closely with the CRM Manager, Insights & Analytics, to develop a deep understanding of the Americas client profile and lifecycle behaviors.

  • Analyze and report on CRM KPIs including database growth, deliverability, engagement, conversion, retention, and channel revenue contribution.

  • Act as the primary local CRM voice for Email and SMS channels, partnering with Global CRM, Marketing, Digital, Retail, eCommerce, and Client Experience teams.

  • Present performance insights, recommendations, and strategic opportunities to leadership and cross-functional stakeholders.

  • Identify opportunities for CRM innovation, personalization, automation, and client experience enhancements.

Key Requirements
  • 5-8+ years of CRM or lifecycle marketing experience, preferably within luxury, beauty, fashion, or premium consumer brands.

  • Proven experience managing both Email and SMS marketing programs with direct accountability for channel performance and revenue impact.

  • Hands-on experience with enterprise ESP platforms is required.

  • Advanced HTML expertise is required, including the ability to build, edit, troubleshoot, and QA responsive email code independently.

  • Strong understanding of client segmentation, cohort analysis, personalization, lifecycle marketing, and omnichannel retention strategies.

  • Exceptional attention to detail and ability to manage high-volume execution with accuracy and consistency.

  • Strong cross-functional communication and project management skills with experience collaborating across Global, Marketing, Digital, Retail, and Planning teams.

  • Comfortable managing complex calendars and launches.

  • Experience with Google Analytics, Tableau, or similar reporting platforms.

  • Excellent project management, copywriting, organizational, and communication skills.

  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

Core Competencies
  • Strategic and revenue-driven mindset

  • Strong technical and HTML proficiency

  • Data-driven decision making and analytical fluency

  • Exceptional attention to detail

  • Obsessed with understanding client behavior and translating data into action

  • Cross-functional collaboration and leadership

  • Strong client and business acumen

  • Entrepreneurial, proactive, and self-starting approach

Diptyque is committed to diversity in all its forms and considers each application carefully.

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