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Crm Administrator Jobs (NOW HIRING)

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

CRM Administrator / IT AnalystOverview We are seeking a highly motivated CRM Administrator to serve as the primary owner of our CRM platform and business systems. This role will be responsible for CR ...

CRM Administrator

Overland Park, KS · Hybrid

$43.27 - $57.70/hr

CRM Administrator / IT AnalystOverview We are seeking a highly motivated CRM Administrator to serve as the primary owner of our CRM platform and business systems. This role will be responsible for CR ...

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct???? Location: San Antonio, TX (On-site with future hybrid potential)???? Salary: $45,000-$55,000 per year + full benefits including 401(k)About the RoleTitan ...

CRM Administrator

Sioux City, IA · On-site

$50K - $60K/yr

The CRM Administrator plays a vital role in the success of the University's student lifecycle by overseeing the ongoing administration, optimization, training, and support of the institution ...

Overview We're looking for a detail-oriented and proactive CRM Administrator to manage, optimize, and support our customer relationship management platform, Salesforce. In this role, you'll ensure ...

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

MDAEdge is seeking a skilled Microsoft Dynamics CRM Administrator to oversee the configuration, customization, and maintenance of their Dynamics 365 CRM system. The ideal candidate will ensure ...

Working collaboratively with CRM Administrators, this position contributes to departmental initiatives through business analysis, reporting, workflow automation, documentation, maintenance of ...

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Crm Administrator information

See salary details

$37K

$75.7K

$129.5K

How much do crm administrator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for crm administrator in the United States is $75,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM administrator, and why are they important?

To thrive as a CRM Administrator, you need a strong understanding of customer relationship management principles, data analysis, and experience with CRM platforms such as Salesforce or Microsoft Dynamics, often supported by relevant certifications. Proficiency in managing CRM databases, workflow automation, and integration with other business systems is typically required. Excellent problem-solving, communication, and organizational skills help you support users and coordinate with multiple departments. These skills and qualities ensure efficient CRM operations, improved user adoption, and maximized business value from CRM systems.

What is the difference between Crm Administrator vs Crm Analyst?

AspectCrm AdministratorCrm Analyst
Primary RoleManages and maintains CRM systems, ensures data integrity, and supports user needs.Analyzes CRM data to generate insights, reports, and improve customer engagement strategies.
Required SkillsCRM platform knowledge, data management, troubleshooting, user supportData analysis, reporting, business intelligence, communication skills
CertificationsCRM certifications (e.g., Salesforce Admin), data management certificationsData analysis certifications (e.g., Excel, Tableau), CRM platform familiarity
Work EnvironmentIT support, customer service, technical teamMarketing, sales, business analysis teams

While both roles work with CRM systems, the Crm Administrator focuses on system maintenance and user support, whereas the Crm Analyst emphasizes data analysis and strategic insights. Both roles often collaborate to optimize CRM usage and improve customer relationships.

What is a CRM administrator?

As a CRM administrator, you are responsible for the implementation of a CRM system within an organization. A CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and makes it accessible to users. A career as a CRM administrator requires you have some formal qualifications and education, typically at least a bachelor’s degree in information technology (IT). Though CRM administrator jobs may require IT degrees, your primary job duties revolve around bridging the gap between the CRM system and the people who use it; you are the primary advocate for the CRM system with your organization, and see that it is used effectively to accomplish business goals.

What are some common challenges faced by CRM administrators when managing user adoption and data quality?

CRM Administrators often encounter challenges related to user adoption and maintaining high data quality. Encouraging team members to consistently use the CRM system as intended can require ongoing training, support, and communication about its benefits. Additionally, ensuring that data entered into the system is accurate, consistent, and up-to-date can be difficult, particularly in fast-paced environments or organizations with multiple data sources. To address these challenges, CRM Administrators typically develop standardized processes, conduct regular audits, and collaborate closely with end users and department leads.
What cities are hiring for Crm Administrator jobs? Cities with the most Crm Administrator job openings:
What are the most commonly searched types of Crm Administrator jobs? The most popular types of Crm Administrator jobs are:
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What states have the most Crm Administrator jobs? States with the most job openings for Crm Administrator jobs include:
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Infographic showing various Crm Administrator job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $75,733 per year, or $36.4 per hour.

$70K - $75K/yr

Full-time

Posted 19 days ago


Job description

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible for supporting and enhancing our CRM environment, while maintaining data accuracy and consistency across key business teams.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Summary:

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible for supporting and enhancing our CRM environment, while maintaining data accuracy and consistency across key business teams.

Reporting to the Director, CRM, the CRM Administrator will partner closely with Ticketing, Corporate Partnerships, Marketing, Nationals Park Events and other business stakeholders. The ideal candidate is analytical, detail-oriented, proactive and comfortable working across both systems administration and business analytics responsibilities.

The Nationals are a military-friendly organization actively recruiting veterans and spouses.

Essential Duties and Responsibilities:

CRM Administration & User Support

  • Serve as a primary business owner and day-to-day support resource for the CRM platform, including user access, troubleshooting and routine admin functions.
  • Build and maintain reports, dashboards, list views, flows, validation rules, fields, page layouts and other system components.
  • Support new user onboarding, training and documentation to promote CRM adoption and best practices.

Campaigns, Lead Management & Cross-Functional Support

  • Build and maintain targeted lead lists and campaign segments to support sales, service, marketing and partnership initiatives.
  • Support lead assignment, campaign execution and pipeline management processes within the CRM platform.
  • Assist with business processes related to products, opportunities, renewals and other sales-supporting workflows as needed.

Reporting, Analytics & Business Insights

  • Analyze CRM, ticketing, marketing and partnership data to identify trends, evaluate performance and provide insights to improve revenue generation.
  • Support campaign measurement and performance analysis, including assessment of lead generation efforts, segmentation effectiveness and rep productivity.
  • Translate technical findings into clear written and verbal recommendations for business stakeholders and leadership.
  • Gather user feedback, identify pain points and recommend improvements that strengthen business processes.
  • Participate in special projects and other duties as assigned.

Compensation:

The projected salary range for this position is $70,000 - $75,000 per year. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits:

The Nationals offer a competitive and comprehensive benefits package that presently includes:

  • Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
  • Medical, dental, vision, life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • 401(k) and pension plan
  • Access to complimentary tickets to Nationals home games
  • Employee discounts
  • Free onsite fitness center

Equal Opportunity Employer:

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.