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Crm Administrator Jobs (NOW HIRING)

Position Title: CRM Administrator Job Category: Academic Staff Employment Type: Regular Job Profile: Application Administrator II Job Duties: Reporting to the Director of Admissions,the CRM ...

CRM Administrator

San Antonio, TX · Hybrid

$45K - $55K/yr

CRM Administrator - Titan Factory Direct Location: San Antonio, TX (On-site with future hybrid potential) Salary: $45,000-$55,000 per year + full benefits including 401(k) About the Role Titan ...

PR · On-site

Overview The CRM Administrator is the technical steward and operational owner of Invest Puerto Rico's CRM platform, which functions as the organization's institutional intelligence system supporting ...

CRM Administrator Position Type:Professional / Unclassified Department:LSUA SE - Department of Enrollment Management (Shelly Kieffer Gill (00003518)) Work Location:LSU - Alexandria Pay Grade:

New

Overview We're looking for a detail-oriented and proactive CRM Administrator to manage, optimize, and support our customer relationship management platform, Salesforce. In this role, you'll ensure ...

We're looking for a hands-on CRM Administrator to own and optimize our HubSpot environment. This is a key operational role sitting at the intersection of operations and our deal teams. You'll be the ...

ASC Engineered Solutions is seeking a Dynamics 365 CRM Administrator to support, configure, and continuously improve their CRM environment. This role will involve day-to-day CRM administration, user ...

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Crm Administrator information

See salary details

$37K

$75.7K

$129.5K

How much do crm administrator jobs pay per year?

As of Jul 27, 2026, the average yearly pay for crm administrator in the United States is $75,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Administrator, and why are they important?

To thrive as a CRM Administrator, you need a strong understanding of customer relationship management principles, data analysis, and experience with CRM platforms such as Salesforce or Microsoft Dynamics, often supported by relevant certifications. Proficiency in managing CRM databases, workflow automation, and integration with other business systems is typically required. Excellent problem-solving, communication, and organizational skills help you support users and coordinate with multiple departments. These skills and qualities ensure efficient CRM operations, improved user adoption, and maximized business value from CRM systems.

How much do CRM administrators make?

CRM administrators typically earn between $60,000 and $100,000 annually, depending on experience, location, and the complexity of the CRM systems they manage. Entry-level roles may start lower, while experienced professionals with certifications and advanced skills can earn higher salaries. Salary ranges can also vary based on industry and company size.

What is the difference between Crm Administrator vs Crm Analyst?

AspectCrm AdministratorCrm Analyst
Primary RoleManages and maintains CRM systems, ensures data integrity, and supports user needs.Analyzes CRM data to generate insights, reports, and improve customer engagement strategies.
Required SkillsCRM platform knowledge, data management, troubleshooting, user supportData analysis, reporting, business intelligence, communication skills
CertificationsCRM certifications (e.g., Salesforce Admin), data management certificationsData analysis certifications (e.g., Excel, Tableau), CRM platform familiarity
Work EnvironmentIT support, customer service, technical teamMarketing, sales, business analysis teams

While both roles work with CRM systems, the Crm Administrator focuses on system maintenance and user support, whereas the Crm Analyst emphasizes data analysis and strategic insights. Both roles often collaborate to optimize CRM usage and improve customer relationships.

What is a CRM administrator?

A CRM administrator is responsible for managing and maintaining a company's customer relationship management (CRM) system, such as Salesforce or Microsoft Dynamics. They configure the software, ensure data accuracy, provide user support, and may customize workflows or reports to optimize sales, marketing, and customer service processes.

What Is a CRM Administrator?

As a CRM administrator, you are responsible for the implementation of a CRM system within an organization. A CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and makes it accessible to users. A career as a CRM administrator requires you have some formal qualifications and education, typically at least a bachelor’s degree in information technology (IT). Though CRM administrator jobs may require IT degrees, your primary job duties revolve around bridging the gap between the CRM system and the people who use it; you are the primary advocate for the CRM system with your organization, and see that it is used effectively to accomplish business goals.

Is CRM a remote job?

A CRM Administrator role can often be performed remotely, especially if the company uses cloud-based CRM platforms like Salesforce or Microsoft Dynamics. Remote work depends on the employer's policies, the job's requirements, and the need for collaboration or on-site presence. Many organizations offer flexible or fully remote arrangements for this position.

What are CRM Administrators?

CRM Administrators are professionals responsible for managing and maintaining a company's Customer Relationship Management (CRM) system. They ensure the CRM software is configured correctly, users are trained, and data is accurate and secure. CRM Administrators also handle troubleshooting, implement updates, and customize the platform to meet business needs. Their work helps improve customer interactions, streamline sales processes, and support effective marketing campaigns.

What are some common challenges faced by CRM Administrators when managing user adoption and data quality?

CRM Administrators often encounter challenges related to user adoption and maintaining high data quality. Encouraging team members to consistently use the CRM system as intended can require ongoing training, support, and communication about its benefits. Additionally, ensuring that data entered into the system is accurate, consistent, and up-to-date can be difficult, particularly in fast-paced environments or organizations with multiple data sources. To address these challenges, CRM Administrators typically develop standardized processes, conduct regular audits, and collaborate closely with end users and department leads.

What is the role of a CRM administrator?

A CRM administrator manages and maintains a company's customer relationship management system, ensuring data accuracy, configuring workflows, and supporting users. They often work with CRM tools like Salesforce or Microsoft Dynamics and require technical skills, problem-solving abilities, and knowledge of business processes.
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Infographic showing various Crm Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,733 per year, or $36.4 per hour.

$55K - $60K/yr

Full-time

Posted 25 days ago


Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.Position Title:CRM AdministratorJob Category:Academic StaffEmployment Type:RegularJob Profile:Application Administrator IIJob Duties:

Reporting to the Director of Admissions,the CRM Administrator provides leadership and oversight of the Admissions Customer Relationship Management (CRM) system, currently Technolutions' Slate Admissions and Enrollment. The administrator shapes and leads the application of Slate governance, strategy, roadmap, and projects; assigns, instructs, and evaluates the work of assigned staff; communicates with school and university stakeholders regarding Slate CRM projects; and manages vendor relationships. The CRM Administrator offers guidance to the admissions team on project management, system needs assessments, system updates, and policies, and provides training and assistance with system issues. The administrator develops and manages queries to create and coordinate the flow of enrollment communications for targeted student populations. Additionally, the CRM Administrator assists the Director of Admissions in developing and implementing plans and initiatives to recruit the student body, administers the undergraduate admission policy, and reviews and determines student eligibility for Wisconsin residency for fee purposes.

Key Job Responsibilities:
  • Creates and updates access permissions and maintains user accounts to maintain application security through user profile management
  • Plans and directs staff implementation of small to medium technical projects related to system as needed
  • Regularly communicates with internal leadership to assess efficacy of system and discuss improvements and new features
  • Recommends application enhancements or changes that may involve custom design, integrations, and third-party products
  • Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions
  • Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities
  • Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors
  • Develops and maintains documentation related to the system. Communicates system enhancement or changes as needed
  • Participates in the evaluation of vendor software releases and impact
  • Coordinates and monitors updates and the installation of upgrades and patches
Department:

Admissions

Compensation:

$55,000 - $60,000, commensurate with qualifications and experience

Required Qualifications:
  • Experience working with a complex information database system

  • Experience working with a CRM in enrollment services and higher education

  • Ability to manage multiple, competing priorities, communicate effectively in both written and verbal forms, and work independently

  • Ability to train users on computer system processes; ability to support staff for business and technical projects, assignments, and analysis

  • Strong problem-solving and investigative skills. Ability to identify potential errors in processes or reports and determine solutions

  • Effective as a team player and capable of producing high-quality work independently Must be comfortable working in a collaborative, shared leadership environment

  • Experience with using data for analysis and assessment purposes

  • Ability to develop technical documentation and flowcharts

Preferred Qualifications:
  • Master's degree with experience in Management Information Systems, Data Analytics, or related fields

  • Experience using a Customer Relationship Management (CRM) system

  • Working knowledge of a student information database system, such as PeopleSoft

  • Knowledge and experience using Slate

  • Experience in Admissions/student recruitment

  • Experience with higher education marketing

  • Experience determining residency for tuition purposes

Education:

Bachelor Degree

How to Apply:

Please submit your resume and cover letter no later than July 6, 2026, for full consideration. Applications received after July 6 will not be given priority, but the search committee will have the discretion to review.

Contact Information:

For questions regarding submitting your application, please email hrpcekj@uwp.edu.

Legal Notices and Important Information

Employment will require a criminal background check in accordance with the Wisconsin Fair Employment Act. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.(see TC1 - App. 4 and p. 12)

Note: Criminal Background Check - The Department of Workforce Development, Equal Rights Division prohibits employers from using criminal background check information, policies or practices that have a "disparate impact" and is not "job-related and consistent with business necessity" in hiring decisions. All information used to screen or hire job applications should relate to the duties of the job.

Reasonable Accommodations

It is the policy of UW-Parkside to provide reasonable accommodation to qualified applicants with disabilities. If you need assistance or accommodation in applying because of a disability, please contact the Office of Human Resources at 262-595-2204. Employment opportunities will not be denied because of the need to provide reasonable accommodation for a qualified individual with a disability.

Parkside Crime Statistics Report

In compliance with the Clery Act of 1998, the University of WisconsinParkside Crime Statistics Report is available here. Call the UW-Parkside Campus Police Office at (262) 595-2455 for a paper copy of the annual report.

Transcript Requirement

Please note: Transcriptions will be required upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.