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Crm Administrator Jobs (NOW HIRING)

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Refresco

CRM Administrator

Tampa, FL · On-site

Overview We're looking for a detail-oriented and proactive CRM Administrator to manage, optimize, and support our customer relationship management platform, Salesforce. In this role, you'll ensure ...

Inspira Education

CRM Administrator

New York, NY · Hybrid

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

Inspira Education

CRM Administrator

New York, NY · On-site

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

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Crm Administrator information

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$37K

$75.7K

$129.5K

How much do crm administrator jobs pay per year?

As of Jul 20, 2026, the average yearly pay for crm administrator in the United States is $75,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CRM Administrator, and why are they important?

To thrive as a CRM Administrator, you need a strong understanding of customer relationship management principles, data analysis, and experience with CRM platforms such as Salesforce or Microsoft Dynamics, often supported by relevant certifications. Proficiency in managing CRM databases, workflow automation, and integration with other business systems is typically required. Excellent problem-solving, communication, and organizational skills help you support users and coordinate with multiple departments. These skills and qualities ensure efficient CRM operations, improved user adoption, and maximized business value from CRM systems.

How much do CRM administrators make?

CRM administrators typically earn between $60,000 and $100,000 annually, depending on experience, location, and the complexity of the CRM systems they manage. Entry-level roles may start lower, while experienced professionals with certifications and advanced skills can earn higher salaries. Salary ranges can also vary based on industry and company size.

What is the difference between Crm Administrator vs Crm Analyst?

AspectCrm AdministratorCrm Analyst
Primary RoleManages and maintains CRM systems, ensures data integrity, and supports user needs.Analyzes CRM data to generate insights, reports, and improve customer engagement strategies.
Required SkillsCRM platform knowledge, data management, troubleshooting, user supportData analysis, reporting, business intelligence, communication skills
CertificationsCRM certifications (e.g., Salesforce Admin), data management certificationsData analysis certifications (e.g., Excel, Tableau), CRM platform familiarity
Work EnvironmentIT support, customer service, technical teamMarketing, sales, business analysis teams

While both roles work with CRM systems, the Crm Administrator focuses on system maintenance and user support, whereas the Crm Analyst emphasizes data analysis and strategic insights. Both roles often collaborate to optimize CRM usage and improve customer relationships.

What is a CRM administrator?

A CRM administrator is responsible for managing and maintaining a company's customer relationship management (CRM) system, such as Salesforce or Microsoft Dynamics. They configure the software, ensure data accuracy, provide user support, and may customize workflows or reports to optimize sales, marketing, and customer service processes.

What Is a CRM Administrator?

As a CRM administrator, you are responsible for the implementation of a CRM system within an organization. A CRM system is a customer relationship management tool that keeps up-to-date records of customer contact information and data, and makes it accessible to users. A career as a CRM administrator requires you have some formal qualifications and education, typically at least a bachelor’s degree in information technology (IT). Though CRM administrator jobs may require IT degrees, your primary job duties revolve around bridging the gap between the CRM system and the people who use it; you are the primary advocate for the CRM system with your organization, and see that it is used effectively to accomplish business goals.

Is CRM a remote job?

A CRM Administrator role can often be performed remotely, especially if the company uses cloud-based CRM platforms like Salesforce or Microsoft Dynamics. Remote work depends on the employer's policies, the job's requirements, and the need for collaboration or on-site presence. Many organizations offer flexible or fully remote arrangements for this position.

What are CRM Administrators?

CRM Administrators are professionals responsible for managing and maintaining a company's Customer Relationship Management (CRM) system. They ensure the CRM software is configured correctly, users are trained, and data is accurate and secure. CRM Administrators also handle troubleshooting, implement updates, and customize the platform to meet business needs. Their work helps improve customer interactions, streamline sales processes, and support effective marketing campaigns.

What are some common challenges faced by CRM Administrators when managing user adoption and data quality?

CRM Administrators often encounter challenges related to user adoption and maintaining high data quality. Encouraging team members to consistently use the CRM system as intended can require ongoing training, support, and communication about its benefits. Additionally, ensuring that data entered into the system is accurate, consistent, and up-to-date can be difficult, particularly in fast-paced environments or organizations with multiple data sources. To address these challenges, CRM Administrators typically develop standardized processes, conduct regular audits, and collaborate closely with end users and department leads.

What is the role of a CRM administrator?

A CRM administrator manages and maintains a company's customer relationship management system, ensuring data accuracy, configuring workflows, and supporting users. They often work with CRM tools like Salesforce or Microsoft Dynamics and require technical skills, problem-solving abilities, and knowledge of business processes.
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Crm Administrator jobs near you
CRM Administrator

CRM Administrator

Noblesoft Technologies

Atlanta, GA • On-site

Contractor

Posted 3 days ago

Job description

Job Title: CRM Administrator

Location: Atlanta, GA – Hybrid  

Duration: 8 months

JOB RESPONSIBILITIES:

CRM Administration

     Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys campaigns, databases and permissions.

     Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons.

     Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements, enhancements and system customizations that meet business needs and ensure solutions that are usable, scalable, and easy to maintain.

     Assist the technical leads and work with technical and functional staff within CRM team as well as developers, database and systems administrators to ensure system availability along with performing regular testing of business continuity plans.

     Manage data integrity, including imports, migrations, integrations and data cleanup.

     Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems. This includes code migration, change control, application security, performance and availability.

     Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite.

Project Coordination

      Coordinate project timelines, deliverables, and resources across multiple teams.

      Maintain project documentation, including Business Requirement Documents, test plans, test results, project plans, and meeting notes.

      Schedule project meetings to ensure timely updates and issue resolution.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.

Strong proficiency with HTML, CSS, and JavaScript.

Effective written and verbal communication skills.

Strong interpersonal, analytical, and organizational skills.

Familiarity with project management software (e.g.,  Jira, Trello, Confluence, Asana).

Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.

MINIMUM ENTRY QUALIFICATIONS: 

2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).

1–2 years of experience in project coordination or project management

PREFERRED QUALIFICATIONS: 

Prior public sector experience.