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Assistant Crm Administrator Jobs (NOW HIRING)

Pennsylvania Medicine

CRM Administrator

Philadelphia, PA · On-site

The CRM Administrator is responsible for maintaining Penn Medicine's CRM platform by solving day to day end user issues and making platform enhancements. In addition to providing daily support to end ...

New

Copper Run Capital LLC

CRM Administrator

Columbus, OH · On-site

We're looking for a hands-on CRM Administrator to own and optimize our HubSpot environment. This is a key operational role sitting at the intersection of operations and our deal teams. You'll be the ...

Jackson James

Dynamics 365 CRM Administrator

Dallas, TX · On-site

$80K - $100K/yr

D365 CRM Administrator - Dallas, TX We are looking to speak with an experienced D365 CRM Administrator who's able to take ownership of business-critical CRM platform. This is a hands-on role focused ...

Saint Mary's University

CRM Administrator Level I

Winona, MN · On-site +1

$46K - $50K/yr

Routine Configuration & Automation : Assist in building and maintaining standard Salesforce Flows ... Associate's Degree or specialized CRM certification (Salesforce Administrator) required. Preferred ...

New

Panorama Mortgage Group LLC

Jr CRM

Strasburg, OH · On-site

Support the day-to-day administration of the CRM platform, including user setup, permissions, basic configurations, and data control. * Assist with the execution of CRM campaigns, email journeys ...

Subway

Assistant Manager, CRM

Miami, FL

$69K - $80K/yr

The Assistant Manager, Offers & CRMwill manage our promotional offers end to end: strategy ... Facilitate offer strategy for the CRM program: build the offer plan for each campaign window and ...

Havas

CRM Director

San Francisco, CA · On-site

Description DIRECTOR CRM Summary • Responsible for overall CRM planning and operations Role: "Leader" The CRM Director is an experienced marketing and planning professional with expert knowledge in ...

The Vitamin Shoppe

Director, CRM

Secaucus, NJ

Responsibilities CRM & Retention Strategy: * Design and oversee the CRM strategy and marketing operations for The Vitamin Shoppe, encompassing email, SMS, and other direct marketing channels.

Krewe Eyewear

CRM Manager

New York, NY · On-site

As our business grows, we are seeking a CRM Manager who will be responsible for developing Email & SMS strategies that drive acquisition, retention, personalization, loyalty, and long-term ...

Digital Remedy

CRM Developer

Hunt Valley, MD · On-site

Sinclair has an exciting opportunity for a CRM Developer to join our Enterprise Solutions organization! Our Enterprise Solutions team is the technological backbone of our corporate processes ...

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Assistant Crm Administrator information

See salary details

$26K

$68.2K

$136.5K

How much do assistant crm administrator jobs pay per year?

As of Aug 21, 2026, the average yearly pay for assistant crm administrator in the United States is $68,215.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is an assistant CRM administrator?

Assistant CRM Administrators are professionals who support the management and maintenance of Customer Relationship Management (CRM) systems within an organization. They assist in tasks such as data entry, user support, system updates, and troubleshooting issues to ensure the CRM operates efficiently. Their role is vital in helping teams make the most of customer data, streamline business processes, and improve customer interactions. Typically, they work under the supervision of a senior CRM administrator or manager and may also participate in training users and generating reports.

What are the key skills and qualifications needed to thrive as an assistant CRM administrator?

To thrive as an Assistant CRM Administrator, you need a solid understanding of customer relationship management principles, data entry accuracy, and ideally a degree in business, IT, or a related field. Familiarity with CRM platforms such as Salesforce or Microsoft Dynamics, along with proficiency in Excel and basic database management, is typically required. Attention to detail, strong organizational skills, and effective communication help you stand out in this role. These abilities are crucial for maintaining data integrity, supporting sales and marketing efforts, and ensuring smooth CRM system operations.

What are some common challenges faced by assistant CRM administrators when managing user requests and system updates?

Assistant CRM Administrators often encounter challenges such as balancing a high volume of user support requests while ensuring data integrity across the CRM platform. They may need to prioritize tasks quickly, troubleshoot technical issues, and communicate effectively with both technical teams and end-users. Staying updated with system changes and maintaining detailed documentation are also key responsibilities. These challenges require strong organizational skills, attention to detail, and a proactive approach to learning new CRM features and updates.

What is the difference between Assistant Crm Administrator vs Customer Support Specialist?

AspectAssistant Crm AdministratorCustomer Support Specialist
CredentialsBasic CRM training, familiarity with CRM softwareCustomer service skills, communication skills
Work EnvironmentOffice-based, CRM system managementCall centers, support desks, online chat
Industry UsageSales, marketing, customer relationship managementCustomer service, client support
Search/Comparison IntentUnderstanding CRM support roles, entry-level CRM jobsCustomer support roles, client communication jobs

The Assistant Crm Administrator primarily focuses on managing and supporting CRM systems, requiring technical familiarity. In contrast, a Customer Support Specialist emphasizes direct customer interaction and problem resolution. Both roles are vital in customer relationship management but differ in technical and customer-facing responsibilities.

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Assistant Crm Administrator jobs near you
Infographic showing various Assistant Crm Administrator job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $68,215 per year, or $32.8 per hour.

CRM Administrator

Pennsylvania Medicine

Philadelphia, PA • On-site

Full-time

Posted 2 days ago

New

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Corporate Services
Department: Customer Engagement Marketing Analytics
Location: 3535 Market Street, remote
Hours: M-F, 8 hr days
Summary:
Penn Medicine's Customer Analytics and Marketing Technology Solutions Team works to develop data-driven insights, and advise on, create, and maintain integrated experiences built on leading edge technologies. Partnering with our Digital and Marketing Strategy functions, we provide a vast array of skills and work collaboratively to enable best-in-class patient and provider experiences.
The CRM Administrator is responsible for maintaining Penn Medicine's CRM platform by solving day to day end user issues and making platform enhancements. In addition to providing daily support to end users, the Salesforce CRM Administrator will be part of a team that collaborates and contributes to larger projects for our end user groups, by designing solutions that meet emerging business needs. These end user groups and stakeholders are diverse and include: Marketing Contact Center, Referral Development, VIP and International Services, Physician Recruitment, Business Development, and several clinical departments.
This role will be responsible for documentation and deployment of new data sets, field placement and general platform QA, ensuring the platform works seamlessly across the organization and captures all required information at key points in the customer life cycle. The CRM Administrator reports directly to the Sr. Manager CRM Platform, and sits within an expanding team responsible for the CRM technology at the health system.
Responsibilities:
PLATFORM ADMINISTRATION
  • The CRM Administrator will be responsible for broad platform support inclusive of:
  • Object management, custom fields, page layouts, lightning pages, lightning actions
  • User set up and management, new user account creation, profile management, permission sets
  • Platform automation, workflows, process builder, flows, validation rules
  • Reports and dashboards, email alerts, ticketing system
  • Logging and tracking identified system problems through resolution utilizing ticketing system and working with Sr. Manager CRM Platform to prioritize requests

PLATFORM GROWTH
  • Partnering with CRM management team, conducting business requirements gathering with various end user groups
  • Support with the design and development of end-to-end solutions as new expansion opportunities in the platform emerge
  • Support stabilization of platform integrations as new data sets are built out based on business needs

PROFESSIONAL DEVELOPMENT
  • Stays abreast of health care, marketing, and technology-related issues to serve as a knowledgeable leader and system resource
  • Maintains skill levels in technology tools required to perform job requirements
  • Propose new methods for utilizing marketing technology platforms, incorporating best practices from high performing organizations, and staying current on the competitive health care landscape
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:
  • Bachelor's degree is required.
  • 3+ years of working in related field is required.
  • 1+ years of working with Salesforce is required.
  • 1+ years of previous experience in a healthcare organization is preferred.
  • Salesforce Admin Certification (of may be obtained within 6 months of hire) is required.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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