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Senior Crm Administrator Jobs (NOW HIRING)

Washington Nationals

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible ...

Champion Homes

CRM Administrator

San Antonio, TX · On-site

$45K - $55K/yr

CRM Administrator - Titan Factory Direct???? Location: San Antonio, TX (On-site with future hybrid potential)???? Salary: $45,000-$55,000 per year + full benefits including 401(k)About the RoleTitan ...

htna

CRM Administrator

Milwaukee, WI · Hybrid

We are looking for a skilled Microsoft Dynamics 365 CRM Administrator to own the day-to-day operation, configuration, and ongoing improvement of our Microsoft Dynamics 365 CRM platform. This role ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Inspira Education

CRM Administrator

New York, NY · On-site

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

SourcePro Search, LLC

Senior CRM Manager

Manhattan, NY · On-site

The Senior CRM Manager champions the firm's CRM system, ensuring accurate and accessible contact ... Administer the use of and provide support for CRM and mass mailing applications; • Maintain ...

Mondo

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

Apply now: Sr. CRM Developer, location is Hybrid. The start date is ASAP for this permanent position. Job Title: Sr. CRM Developer Location-Type: Hybrid (Vienna, VA or Raleigh, NC - 1-2 Days Onsite ...

RPS Softwares AB

NY · On-site

$103.50 - $124.20/hr

We are hiring Senior CRM Developer for Sweden. Job Summary: We are looking for an experienced Senior CRM Developer will have extensive experience in Dynamics 365 CE development, strong .NET expertise ...

Mattel

Sr CRM Coordinator

El Segundo, CA

As a Senior CRM Coordinator within the Ecommerce & DTC organization, you will be responsible for building and executing customer relationship management (CRM) campaigns and tactics, primarily through ...

Sun Chemical

Global CRM Administrator

Cincinnati, OH · On-site

$95K - $105K/yr

For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter Sun Chemical Corp. is seeking a CRM administrator to act as a central resource ...

Sun Chemical

Global CRM Administrator

Cincinnati, OH · On-site

$95K - $105K/yr

For more information, please visit our website at www.sunchemical.com or connect with us on LinkedIn or Twitter Sun Chemical Corp. is seeking a CRM administrator to act as a central resource ...

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Senior Crm Administrator information

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$37K

$75.7K

$129.5K

How much do senior crm administrator jobs pay per year?

As of Aug 25, 2026, the average yearly pay for senior crm administrator in the United States is $75,733.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What does a senior CRM administrator do?

A Senior CRM Administrator is responsible for managing and optimizing a company's Customer Relationship Management (CRM) system. They oversee the configuration, customization, and daily operation of the CRM to ensure it meets business needs. Their duties often include user management, data integrity, system upgrades, and troubleshooting. Additionally, they collaborate with other departments to streamline workflows and may lead projects to implement new CRM features or integrations. Senior CRM Administrators also provide training and support to end-users, ensuring the system is used effectively.

What are the key skills and qualifications needed to thrive as a senior CRM administrator, and why are they important?

A Senior CRM Administrator needs deep knowledge of customer relationship management platforms—such as Salesforce or Microsoft Dynamics—along with experience in data management, process optimization, and a relevant degree or certifications. Expertise with CRM-specific tools, workflow automation, database querying languages (like SQL), and platform certifications (e.g., Salesforce Certified Administrator) are typically essential. Strong problem-solving, communication, and project management skills help in collaborating across departments and translating business needs into technical solutions. These skills ensure optimal CRM performance, user adoption, and the alignment of technology with organizational goals.

How does a senior CRM administrator typically collaborate with other departments to ensure data accuracy and improve customer experience?

A Senior CRM Administrator frequently works with sales, marketing, and customer support teams to ensure that data entered into the CRM is accurate, current, and actionable. This collaboration often involves setting up tailored workflows, conducting user training sessions, and gathering feedback to refine system processes. By acting as a liaison between technical and non-technical stakeholders, the Senior CRM Administrator helps align the CRM system with business goals, thereby enhancing the overall customer experience. Regular cross-departmental meetings and data audits are common practices to maintain high data quality standards.

What is the difference between Senior Crm Administrator vs Crm Analyst?

AspectSenior Crm AdministratorCrm Analyst
Required CredentialsCRM certifications, IT or business degreeData analysis, CRM certifications often preferred
Work EnvironmentIT teams, CRM departments, technical supportData analysis teams, marketing, sales departments
Employer & Industry UsageTech, retail, finance, industries with CRM systemsMarketing, sales, customer service sectors
Common Search & ComparisonFocuses on system administration and technical supportFocuses on data analysis and insights generation

The main difference between a Senior Crm Administrator and a Crm Analyst lies in their focus areas. The Senior Crm Administrator manages and maintains CRM systems, ensuring technical functionality, while the Crm Analyst interprets data to inform business decisions. Both roles require CRM knowledge, but their responsibilities and skill sets differ significantly.

Is a Senior CRM Administrator a good career path?

A Senior CRM Administrator is a valuable role in organizations that rely on customer relationship management systems, often involving expertise in platforms like Salesforce or Microsoft Dynamics. It offers opportunities for career growth into roles such as CRM Manager or Business Analyst and typically requires strong technical skills, certifications, and experience with data management and automation tools.

What cities are hiring for Senior Crm Administrator jobs?

Cities with the most Senior Crm Administrator job openings:

What are the most commonly searched types of Crm Administrator jobs?

The most popular types of Crm Administrator jobs are:

What states have the most Senior Crm Administrator jobs?

States with the most job openings for Senior Crm Administrator jobs include:

Senior Crm Administrator jobs near you
Infographic showing various Senior Crm Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $75,733 per year, or $36.4 per hour.

CRM Administrator

Pennsylvania Medicine

Philadelphia, PA • On-site

Full-time

Posted 6 days ago

Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Entity: Corporate Services
Department: Customer Engagement Marketing Analytics
Location: 3535 Market Street, remote
Hours: M-F, 8 hr days
Summary:
Penn Medicine's Customer Analytics and Marketing Technology Solutions Team works to develop data-driven insights, and advise on, create, and maintain integrated experiences built on leading edge technologies. Partnering with our Digital and Marketing Strategy functions, we provide a vast array of skills and work collaboratively to enable best-in-class patient and provider experiences.
The CRM Administrator is responsible for maintaining Penn Medicine's CRM platform by solving day to day end user issues and making platform enhancements. In addition to providing daily support to end users, the Salesforce CRM Administrator will be part of a team that collaborates and contributes to larger projects for our end user groups, by designing solutions that meet emerging business needs. These end user groups and stakeholders are diverse and include: Marketing Contact Center, Referral Development, VIP and International Services, Physician Recruitment, Business Development, and several clinical departments.
This role will be responsible for documentation and deployment of new data sets, field placement and general platform QA, ensuring the platform works seamlessly across the organization and captures all required information at key points in the customer life cycle. The CRM Administrator reports directly to the Sr. Manager CRM Platform, and sits within an expanding team responsible for the CRM technology at the health system.
Responsibilities:
PLATFORM ADMINISTRATION
  • The CRM Administrator will be responsible for broad platform support inclusive of:
  • Object management, custom fields, page layouts, lightning pages, lightning actions
  • User set up and management, new user account creation, profile management, permission sets
  • Platform automation, workflows, process builder, flows, validation rules
  • Reports and dashboards, email alerts, ticketing system
  • Logging and tracking identified system problems through resolution utilizing ticketing system and working with Sr. Manager CRM Platform to prioritize requests

PLATFORM GROWTH
  • Partnering with CRM management team, conducting business requirements gathering with various end user groups
  • Support with the design and development of end-to-end solutions as new expansion opportunities in the platform emerge
  • Support stabilization of platform integrations as new data sets are built out based on business needs

PROFESSIONAL DEVELOPMENT
  • Stays abreast of health care, marketing, and technology-related issues to serve as a knowledgeable leader and system resource
  • Maintains skill levels in technology tools required to perform job requirements
  • Propose new methods for utilizing marketing technology platforms, incorporating best practices from high performing organizations, and staying current on the competitive health care landscape
  • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
  • Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience:
  • Bachelor's degree is required.
  • 3+ years of working in related field is required.
  • 1+ years of working with Salesforce is required.
  • 1+ years of previous experience in a healthcare organization is preferred.
  • Salesforce Admin Certification (of may be obtained within 6 months of hire) is required.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

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