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Crm System Administrator Jobs (NOW HIRING)

JOB SUMMARY Serve as combination business analyst and technical resource assigned to plan, design, develop, configure and implement Microsoft Dynamics Customer Relationship Management (CRM) System ...

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan ... system components. * Support new user onboarding, training and documentation to promote CRM ...

The Role We're expanding our CRM operations team and looking for a CRM Administrator to help scale and strengthen the systems and processes we've already begun building. This is a highly impactful ...

Experience with source control management systems and continuous integration/deployment ... CRM 2011 and 2013 experience * 5+ years Web Services experience * 5+ years Active Directory ...

CRM Specialist

Smyrna, GA · On-site

$22 - $25/hr

The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...

Zoho CRM Expert

Folsom, CA · On-site

$36 - $38/hr

We need a full-time database administrator/developer to maintain our CRM software system. A digital marketer who has experience with setting up CRM, like ZOHO. We need an expert in CRM systems like ...

Responsibilities: CRM Administration & System Optimization: * Serve as the primary administrator and subject matter expert for the company's CRM platform. * Serve as the central point of contact for ...

You will maintain the CRM system, including updates, enhancements, building reports, managing ... Salesforce Administrator * Good understanding of CRM fundamentals and advanced features.

CRM Manager

Pittsburgh, PA · Hybrid

$70K/yr

This role is ideal for a hands-on CRM professional who enjoys managing multiple client accounts, building and executing email marketing campaigns, maintaining CRM systems, and collaborating directly ...

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Crm System Administrator information

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$11K

$74.5K

$112.5K

How much do crm system administrator jobs pay per year?

As of Aug 25, 2026, the average yearly pay for crm system administrator in the United States is $74,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $105,000.00 per year, depending on experience, location, and employer.

What is a CRM system administrator?

CRM System Administrators are professionals responsible for managing and maintaining Customer Relationship Management (CRM) software within an organization. They configure the system to meet business needs, manage user accounts and permissions, ensure data integrity, and provide technical support to users. Their role often includes customizing workflows, generating reports, and integrating the CRM with other business applications. By optimizing the CRM system, they help improve customer data management and enhance overall business processes.

What are the key skills and qualifications needed to thrive as a CRM system administrator?

To thrive as a CRM System Administrator, you need a solid understanding of customer relationship management principles, database management, and typically a degree in computer science or a related field. Expertise in popular CRM platforms (such as Salesforce or Microsoft Dynamics), knowledge of data integration tools, and relevant certifications like Salesforce Administrator are highly valuable. Strong problem-solving skills, attention to detail, and effective communication set standout professionals apart in this role. These skills ensure optimal system performance, user satisfaction, and alignment between technology and business objectives.

What are some common challenges CRM system administrators face when managing data integrity across multiple departments?

CRM System Administrators often encounter challenges ensuring data consistency and accuracy when multiple departments input and access information. Differences in data entry standards, duplicate records, and incomplete information can create inconsistencies. To address these, administrators typically implement standardized processes, regular data audits, and user training sessions. Collaboration with department leads is essential to maintain best practices and resolve any cross-functional data issues promptly.

What is the difference between Crm System Administrator vs Crm Support Specialist?

AspectCrm System AdministratorCrm Support Specialist
CredentialsTypically requires certifications like Microsoft Dynamics or Salesforce admin certificationsMay hold similar certifications but often focuses on user support and troubleshooting
Work EnvironmentWorks closely with IT and management to maintain CRM systemsProvides end-user support and training within the organization
Employer & Industry UsageCommon in organizations with complex CRM needs, including sales and marketing teamsFound in companies needing user support and system troubleshooting

The Crm System Administrator primarily manages and maintains the CRM platform, ensuring its optimal performance, while the Crm Support Specialist focuses on assisting users, resolving issues, and providing training. Both roles require CRM knowledge but differ in scope and responsibilities.

What skills do you need to be a CRM System Administrator?

A CRM System Administrator needs strong technical skills in CRM platforms such as Salesforce or Microsoft Dynamics, along with knowledge of database management and system configuration. They should have problem-solving abilities, good communication skills, and familiarity with data security and user management. Certifications like Salesforce Certified Administrator can also enhance job prospects.
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Infographic showing various Crm System Administrator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $74,500 per year, or $35.8 per hour.

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Re-posted 25 days ago


Job description

Job Description

JOB SUMMARY
Serve as combination business analyst and technical resource assigned to plan, design, develop, configure and implement Microsoft Dynamics Customer Relationship Management (CRM) System online.
PRIMARY RESPONSIBILITIES
Work with Information Technology team and customers to obtain and document requirements by creating artifacts such as Use Cases, User Stories, Requirements Definitions, Process Flows, Process Definitions, and User Interface Design.
Work with team members independently to design, code, configure and test Customer Service Application on Microsoft Dynamics CRM. This would include: entity customization, plug-in development, CRM forms, screens, views, workflows, dashboards and reports development using JavaScript, .Net C#, SSRS and related technologies as needed.
Utilize Microsoft Visual Studio 2012 or higher and TFS to develop and maintain code.
Develop database objects like views and/or functions and integrate them with the CRM solution.
Interact with development team ana management staff. Conduct status meetings, document meeting minutes & action items. Provide regular status reports.
Create and update technical and functional documentation of the system developed.
Act as the technical expert to answer questions and troubleshoot problems with the Dynamics CRM applications and corresponding databases. Debug errors by using logs, print outs, and other system related tools.
Be responsible in maintaining a safe working environment at all times.
Perform other duties as required and/or assigned.

Qualifications

MINIMUM QUALIFICATIONS


Education and Experience:


Bachelor's degree in Computer Science, Information Systems or related area preferred.


Two (2) years' experience in Information Technology.


Three (3) years' experience in doing development and configuration work in Microsoft Dynamics CRM, JavaScript, .NET C#, SSRS.


Two (2) years' significant role in developing and deploying Service Module in Microsoft Dynamics CRM systems.


Technical experience with Microsoft Dynamics CRM 2015 version would be a plus.



Knowledge, Skills and Abilities:


Specific experience in Microsoft Dynamics CRM entity customization, plug-in development, CRM forms, screens, views, workflows, dashboards and reports development


Experience with mobile and outlook configuration is a plus.


Hands on development experience using Microsoft Visual Studio.


Working Knowledge of Microsoft SQL Server, Oracle Database and SQL/T-SQL


Knowledge of object oriented programming methodologies, structured systems analysis, design tools, and software development lifecycle


Excellent oral and written communication skills. Ability to work well in a team environment.


Additional Information

All your information will be kept confidential according to EEO guidelines.


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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006