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Crm Technical Lead Jobs (NOW HIRING)

Sarian, Inc.

CRM Technical Lead

Cleveland, OH · On-site

Hi Professionals, Role: CRM Technical Lead Location: Cleveland OH - Fulltime Position Key Responsibilities: * Own end-to-end technical strategy and implementation for CRM capabilities (customer ...

UCB

Technical Lead CRM

Atlanta, GA · On-site

Make your mark for patients We are looking for a CRM Technical Lead who is collaborative, solutions-oriented, and passionate about leveraging technology to improve the patient experience to join our ...

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Crm Technical Lead information

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How much do crm technical lead jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for crm technical lead in the United States is $67.26, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $85.58 per hour, depending on experience, location, and employer.

What is a CRM Technical Lead?

CRM Technical Leads are professionals who oversee the technical implementation and management of Customer Relationship Management (CRM) systems within an organization. They are responsible for designing, customizing, and integrating CRM solutions to meet business needs, while also leading technical teams and collaborating with stakeholders. Their duties often include system architecture planning, troubleshooting, ensuring data integrity, and optimizing CRM performance. CRM Technical Leads typically have strong expertise in CRM platforms such as Salesforce, Microsoft Dynamics, or HubSpot, as well as project management and leadership skills.

What skills and qualifications are needed to thrive as a CRM Technical Lead?

To thrive as a CRM Technical Lead, you need deep expertise in CRM platforms (such as Salesforce or Microsoft Dynamics), software development, and solution architecture, typically backed by a relevant degree and industry certifications. Proficiency with integration tools, APIs, data migration utilities, and CRM-specific languages (like Apex or JavaScript) is essential. Strong leadership, problem-solving, and communication skills help you guide teams and collaborate with stakeholders. These skills ensure successful CRM implementations, optimal system performance, and alignment of technical solutions with business objectives.

How does a CRM Technical Lead typically collaborate with cross-functional teams to deliver successful projects?

A CRM Technical Lead works closely with business analysts, project managers, developers, and end users to ensure CRM solutions align with business objectives. They often facilitate communication between technical and non-technical stakeholders, translate business requirements into technical specifications, and oversee project delivery. This collaboration is crucial for addressing any integration or customization challenges, ensuring that solutions meet user needs and that projects are delivered on time and within scope.

What is the difference between Crm Technical Lead vs Crm Developer?

AspectCrm Technical LeadCrm Developer
CredentialsTypically requires certifications like Microsoft Certified: Dynamics 365Often requires certifications but less advanced, such as Microsoft Certified: Dynamics 365 Fundamentals
Work EnvironmentLeads technical teams, manages projects, and collaborates with stakeholdersFocuses on coding, customizing, and implementing CRM solutions
Industry UsageUsed in organizations implementing or maintaining CRM systems, especially Dynamics 365Primarily involved in development and customization tasks within CRM projects

The Crm Technical Lead oversees CRM projects, manages technical teams, and ensures successful implementation, while the Crm Developer focuses on coding, customizing, and developing CRM solutions. Both roles require technical skills and certifications, but the lead role involves more leadership and project management responsibilities.

Who are the top companies hiring for Crm Technical Lead jobs?

The top employers for Crm Technical Lead jobs are:

Crm Technical Lead jobs near you

CRM Technical Lead

Sarian, Inc.

Cleveland, OH • On-site

Full-time

Re-posted 11 days ago

Job description

Hi Professionals,
Role: CRM Technical Lead
Location: Cleveland OH - Fulltime Position
Key Responsibilities:
  • Own end-to-end technical strategy and implementation for CRM capabilities (customer onboarding, journeys, sales automation, campaigns, support workflows).
  • Lead a team of developers to design, develop and deploy robust, scalable and secure software solutions in compliance with enterprise standards
  • Translate product goals and customer needs into scalable, high-performance architecture and clean code.
  • Collaborate with the product owner and squad members to define stories, tasks, and acceptance criteria.
  • Provide hands-on engineering leadership-write code, conduct code reviews, and remove blockers.
  • Drive integration with core banking, data lakes, marketing platforms, and third-party CRM solutions.
  • Ensure platform security, performance, compliance, and auditability in line with financial regulations.
  • Partner with enterprise architecture, data governance, security, and DevOps teams to align with broader tech strategy.
  • Mentor engineers in design patterns, test automation, and clean code practices.
  • Support release planning, capacity estimation, and iterative delivery through Agile ceremonies.
  • Conduct code reviews to ensure adherence to development standards and improve team skills.
  • Provide direction and recommendations on solutions for security vulnerabilities
  • Represent Security variances in Security Technology review meetings.
  • Identify performance bottlenecks and implement solutions to ensure system scalability, reliability, availability.
  • Drive high standards for code quality, testing and documentation.
  • Provide recommendations for tools and develop plans and strategies to improve overall hygiene for code development, delivery and release practices.
  • Continue to develop a culture of modern software development practices.
  • Own the applications and operational system tasks associated with the applications.
  • Ensure seamless communication between development teams, other departments such as QA, Enterprise Architecture etc.
  • Ensure timely delivery and continuous improvement.

Skills:
  • Solid experience with Oracle Siebel (25.1 and higher) and exposure / exposure to modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
  • Experience with Siebel installation, ecosystem and infrastructure.
  • Solid backend engineering experience (Java/.NET/Node.js preferred). Front-end familiarity (React/Angular) is a plus.
  • Deep knowledge of integration patterns: APIs (REST/GraphQL), messaging (Kafka/MQ), ETL pipelines.
  • Strong Relational Database experience (SQL, Oracle).
  • Familiarity with customer data platforms (CDPs), campaign management tools, and personalization engines.
  • Strong knowledge of DevOps practices, code management (bitbucket, Gitlab), CI/CD pipelines, containerization (Docker, Jenkins, Kubernetes) and cloud infrastructure.
  • Utilized code review tools such as SonarQube.
  • Experience with automated testing frameworks such as Cypress, Mocha etc.
  • Experience working in Agile squads using Scrum or Kanban.
  • Good understanding of CI/CD pipelines, infrastructure as code (Terraform, CloudFormation), and DevOps tools.
  • Comfort working with cloud platforms (AWS, Azure, or GCP).
  • Financial services or regulated industry experience is a strong plus.

Experience:
  • 8+ years of software engineering experience, with at least 2 years in a technical leadership role.
  • 7+ years of experience with Oracle Siebel and exposure / experience with modern CRM ecosystems (Salesforce, Microsoft Dynamics, Pega, or custom-built platforms).
  • 5+ years of experience with databases such as Oracle, SQL.
  • 2+ years of experience in a tech lead role demonstrating leadership and team management skills.
  • 5+ years of experience in banking / finance industry.

Thanks, and have a nice day
Marc Anthony
Sarian Solutions, Inc. |Ph: 732-790-2266 x 201 |Fax: 732-696-4242 Marc@sariansolutions.com| www.sariansolutions.com | Certified Minority Business Enterprise (WMBE)
follow us: @sariansol | Check our current openings at https://www.sarianinc.com/work-with-us

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