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Crm Analyst Jobs (NOW HIRING)

AEG

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary: The Baltimore Orioles organization ...

OC Sports and Entertainment

CRM Analyst

Anaheim, CA

$84K - $94K/yr

CRM Analyst Pay Details: The annual base salary range for this position in California is $84,500 to $94,500 per year. The starting pay for the successful candidate depends on various job-related ...

Starz

CRM Analyst

Santa Monica, CA · On-site

$80K - $90K/yr

The CRM Analyst will support STARZ's direct-to-consumer growth through data-driven campaign insights and flawless execution. This role will focus on analyzing customer behavior, optimizing ...

Essilor

CRM Analyst

Dallas, TX · On-site

GENERAL FUNCTION The CRM Data Analyst oversees the maintenance and optimization of the SAP Sales Cloud platform, ensuring data accuracy, system performance, and user support. This individual acts as ...

Bel Fuse Inc.

CRM Analyst (Hybrid)

Portland, OR · Hybrid

$90K - $113K/yr

The CRM Analyst is a hands-on functional role responsible for the strategy, configuration, and day-to-day operation of Bel Fuse's customer relationship management platforms, with primary focus on ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA

$85K - $120K/yr

The Analyst, Loyalty & CRM Analytics helps improve customer retention, repeat purchases, and lifetime value across Skechers digital and retail channels by turning customer and behavioral data into ...

David Yurman

Senior Analyst, CRM

New York, NY

Senior Analyst, CRM Role Overview We're looking for a hands-on Omni channel - CRM Analyst to plan, execute, and measure lifecycle across both retail and ecomm. You'll own definitions, reporting, and ...

Guru Schools

CRM Business Analyst

Chicago, IL · On-site

Overview: CRM BA Position Responsibilities Chicago Locals Only! CRM Business Analyst - 10 + Yrs Chicago, IL (Hybrid Role) 6-12 + Months (Hybrid - 3 days onsite: Tue-Thu, 2 days remote: Mon & Fri ...

Analysis Group, Inc.

CRM Manager

Boston, MA

Analysis Group is one of the largest international economics consulting firms, with more than 1,500 ... The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship ...

Analysis Group, Inc.

CRM Manager

Boston, MA · On-site

Overview Analysis Group is one of the largest international economics consulting firms, with more ... The CRM Manager serves as the primary business owner of the firm's CRM, ERM, and relationship ...

Scanhealthplan

CRM Developer

Long Beach, CA

The Job We are seeking a CRM Developer to lead the analysis, architecture, design, development, and enhancement of scalable, secure, and high-performance solutions within Health Plan payer ...

Practice Builders

CRM

The CRM executes the established scope of plan, delivering solutions to the client within the determined project SLA. Responsible for coordinating timeline and all resources internally to achieve ...

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Crm Analyst information

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$55K

$97.9K

$137K

How much do crm analyst jobs pay per year?

As of Jun 15, 2026, the average yearly pay for crm analyst in the United States is $97,916.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $124,000.00 per year, depending on experience, location, and employer.

What are the typical career advancement opportunities for a CRM Analyst?

CRM Analysts often have clear paths for career growth within organizations, including progression to senior analyst, CRM manager, or even roles in customer experience and marketing strategy. Gaining expertise in specific CRM platforms, leading projects, and collaborating with cross-functional teams can open doors to leadership or specialized technical positions. Many companies encourage CRM Analysts to pursue further training and certifications, which can accelerate advancement. As businesses increasingly invest in customer data and relationship management, the role offers strong long-term potential for professional development.

What does a CRM Analyst do?

A CRM Analyst is responsible for managing customer relationship management (CRM) systems, analyzing customer data, and identifying trends to improve business strategies. They work closely with sales, marketing, and customer service teams to enhance customer engagement and retention. Their role includes reporting on customer behaviors, optimizing CRM workflows, and ensuring data accuracy.

What are the key skills and qualifications needed to thrive in the Crm Analyst position, and why are they important?

To thrive as a CRM Analyst, you need strong analytical skills, attention to detail, and a solid background in data management or business analysis, often supported by a degree in business, IT, or a related field. Experience with CRM platforms such as Salesforce or Microsoft Dynamics, proficiency in data analysis tools like Excel or SQL, and relevant certifications are highly valuable. Excellent communication, problem-solving abilities, and a collaborative mindset greatly enhance effectiveness in this role. These skills are crucial for interpreting customer data accurately, optimizing CRM strategies, and facilitating cross-functional teamwork to drive business growth.

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Crm Analyst jobs near you
Infographic showing various Crm Analyst job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 92% Full Time, 3% Part Time, and 4% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $97,916 per year, or $47.1 per hour.

CRM Analyst

AEG

Baltimore, MD • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Job Title: CRM Analyst
Reports to: Director, Business Analytics
Department: Strategy & Analytics
Location: Baltimore, MD
Type: Full-time, Exempt
Position Summary:
The Baltimore Orioles organization is a storied Major League Baseball franchise with a proud tradition, passionate fans, and a deep connection to Baltimore. Under new leadership, the team is entering an exciting chapter focused on building a winning tradition, delivering a world-class fan experience, fostering innovation, and making a meaningful impact in our community.
We are seeking a CRM Analyst to help the Orioles better understand, engage, and grow our fan base through data and systems. In this role, you will be responsible for maintaining and enhancing our CRM environment, ensuring data accuracy, consistency, and alignment across sales, marketing, ticketing, and analytics platforms. This position enables data-driven decision-making by transforming fan and customer data into reliable reporting, insights, and operational workflows. You will partner closely with cross-functional teams to support CRM administration, integrations, reporting, and campaign execution. The ideal candidate is analytical, detail-oriented, and proactive, with experience working in CRM systems (e.g., Salesforce), managing data quality, and using data to drive measurable business outcomes.
Key Responsibilities:
  • Support Fan Engagement and Revenue Operations
    • Serve as the primary business owner and first line of support for the CRM system, including configuration, data quality, user access, training, and day-to-day operations
    • Partner with ticketing and corporate partnerships teams to ensure CRM processes support fan engagement, sales execution, and revenue tracking
    • Build targeted lead lists, segments, and campaigns using CRM and integrated data sources
  • Enable Data-Driven Decision-Making
    • Develop and maintain reports, dashboards, and analyses to track sales activity, pipelines, renewals, invoicing, and other key performance indicators
    • Analyze and synthesize CRM, ticketing, marketing, and sponsorship data to deliver actionable insights that improve revenue performance and operational efficiency
  • Optimize CRM Systems and Processes
    • Support the development and execution of a CRM roadmap, including system enhancements, process improvements, and data initiatives aligned with business priorities
    • Identify and implement process improvements and automation to reduce manual work and improve data reliability
    • Maintain data integrity across CRM, ticketing, marketing, and data warehouse systems
    • Manage data-related issues with third-party vendors and internal technical partners
  • Drive Adoption, Documentation, and Best Practices
    • Create and maintain clear documentation for CRM processes, data definitions, and reporting standards
    • Gather and incorporate user feedback to improve CRM usability, adoption, and effectiveness
    • Stay current on CRM tools, features, and recommend enhancements to strengthen how the organization uses data

Qualifications:
  • Bachelor's degree in a quantitative, analytical, or business-related field (e.g., Mathematics, Statistics, Data Science, Business Analytics, Information Systems), or equivalent professional experience
  • 2+ years of hands-on experience supporting or administering a CRM platform (Salesforce preferred), including data management, reporting, and user support
  • Experience working with CRM and related data sources to support sales, marketing, ticketing, or customer engagement workflows
  • Demonstrated ability to build clear, accurate dashboards and reports using data visualization tools (e.g., Tableau, Power BI, Salesforce reporting)
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and translate findings into actionable insights
  • High proficiency in Excel and SQL, with a working understanding of relational databases, data warehousing concepts, and data integration workflows
  • Excellent written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders at all levels of the organization
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment
  • Familiarity with CRM concepts, best practices, and third-party tools commonly used for data ingestion, marketing automation, and analytics
  • Curiosity and initiative to learn new tools, stay current on CRM and analytics trends, and continuously improve systems and processes

DISCLAIMER:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
EQUAL OPPORTUNITY STATEMENT:
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran's status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.
The anticipated salary for this role is $65,000-$75,000 annually depending on experience, plus bonus opportunity.
The Baltimore Orioles are committed to providing competitive pay and benefits for our employees.
The Baltimore Orioles provide generous benefits, including unlimited PTO, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. 401(k) plan with discretionary employer match available after one year of service and 1,000 hours is also available.
This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law.
Posted: 5/11/2026

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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