ZipRecruiter

Log In

1

Crm Business Analyst Jobs (NOW HIRING)

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

Job Title: CRM Analyst Reports to: Director, Business Analytics Department: Strategy & Analytics Location: Baltimore, MD Type: Full-time, Exempt Position Summary : The Baltimore Orioles organization ...

INTELLISWIFT INC

Senior Business Analyst (CRM)

San Ramon, CA · On-site

$103K - $133K/yr

Multi-channel Customer Relationship Management Life cycle Experience would be a plus. Experienced in driving requirements management life cycle including conducting business analysis, requirements ...

Skechers

Analyst, Loyalty & CRM

Manhattan Beach, CA · On-site

$85K - $120K/yr

Present insights and recommendations clearly to business stakeholders. * Partner with teams across ... M analytics, customer analytics, loyalty, or e-commerce analytics. The pay range for this role is ...

Procom Services

CRM Developer/Analyst

Milwaukee, WI · On-site

Application Development Project Management Quality Assurance Business/Systems Analysis ... Partner Relationship Management will implement CRM Dynamics On-Line replacing four existing Channel ...

Washington Nationals

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

Reporting, Analytics & Business Insights * Analyze CRM, ticketing, marketing and partnership data ... to identify trends, evaluate performance and provide insights to improve revenue generation.

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES ... Collaborates with the Contact Center and Business Analysts team to proactively identify and ...

Vantage Recruiting

CRM Manager

Houston, TX · On-site

Reporting, Analytics & Business Pipeline Reviews: * Maintain dashboards, reports, and metrics that ... Promote CRM best practices and support organization-wide adoption by working with CRM users and ...

Vantage Recruiting

CRM Manager

Dallas, TX · On-site

Reporting, Analytics & Business Pipeline Reviews: * Maintain dashboards, reports, and metrics that ... Promote CRM best practices and support organization-wide adoption by working with CRM users and ...

next page

Showing results 1-20

All JobsBusiness JobsMarketing JobsCrm Business Analyst Jobs

Crm Business Analyst information

See salary details

$30

$51

$66

How much do crm business analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for crm business analyst in the United States is $51.56, according to ZipRecruiter salary data. Most workers in this role earn between $40.38 and $61.54 per hour, depending on experience, location, and employer.

What is a CRM business analyst?

A CRM business analyst specializes in customer relationship management platforms, such as Salesforce. As a CRM business analyst, your job duties include organizing and analyzing marketing and customer data and helping sales and marketing teams deepen their market influence and build long-lasting customer relationships. You also help monitor the response to ad and marketing campaigns and provide ideas for future improvements. Qualifications for this career include a bachelor’s degree, familiarity with work management protocols, and experience working as part of a team. Strong technology skills are also essential.

What is a CRM business analyst?

A CRM Business Analyst is a professional who specializes in analyzing and optimizing customer relationship management (CRM) systems within an organization. They work to understand business needs, gather requirements, and translate them into technical solutions that improve customer interactions and business processes. Their role often involves collaborating with stakeholders, configuring CRM platforms, and ensuring that the system supports the company’s sales, marketing, and customer service goals. CRM Business Analysts play a critical role in helping organizations leverage CRM tools to enhance customer satisfaction and drive growth.

What are the key skills and qualifications needed to thrive as a CRM business analyst?

To thrive as a CRM Business Analyst, you need strong analytical skills, a background in business processes, and experience with CRM platforms, often supported by a degree in business, IT, or a related field. Familiarity with CRM systems like Salesforce or Microsoft Dynamics, data analysis tools, and certifications such as Salesforce Administrator or CBAP are typically required. Excellent communication, problem-solving abilities, and stakeholder management skills make someone stand out in this position. These competencies are crucial for effectively bridging business needs with technical solutions, ensuring CRM systems deliver maximum value.

What are some common challenges CRM business analysts face when implementing new CRM systems, and how can they overcome them?

CRM Business Analysts often encounter challenges such as resistance to change from end-users, data quality issues, and aligning the new system with existing business processes. To overcome these, analysts should prioritize clear communication with stakeholders, provide thorough training, and conduct detailed requirements gathering sessions. Collaborating closely with IT teams and end-users throughout the project helps ensure the system is tailored to real business needs and increases user adoption.

What skills do you need to be a CRM business analyst?

A CRM Business Analyst needs strong analytical skills, proficiency with CRM software such as Salesforce or Microsoft Dynamics, and a good understanding of business processes and data management. Effective communication, problem-solving abilities, and knowledge of SQL or data visualization tools are also important for analyzing requirements and translating them into technical solutions.
More about Crm Business Analyst jobs

What cities are hiring for Crm Business Analyst jobs?

Cities with the most Crm Business Analyst job openings:

Who are the top companies hiring for Crm Business Analyst jobs?

The top employers for Crm Business Analyst jobs are:

What states have the most Crm Business Analyst jobs?

States with the most job openings for Crm Business Analyst jobs include:

What job categories do people searching Crm Business Analyst jobs look for?

The top searched job categories for Crm Business Analyst jobs are:

What are popular job titles related to Crm Business Analyst jobs?

For Crm Business Analyst jobs, the most frequently searched job titles are:

Crm Business Analyst jobs near you
Infographic showing various Crm Business Analyst job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $107,235 per year, or $51.6 per hour.

Dynamics CRM - Business Analyst (Full Time)

TecTammina

Santa Clara, CA

Full-time

Re-posted 10 days ago

Job description

Company Description

First IT Solutions 

Job Description

Required Technical Skill Set

Must-Have

Very proficient on CRM Business Processes in Sales Force Automation , Marketing automation and Service management functionality

Extremely good understanding of Microsoft Dynamics CRM 2011/2013 product ( entities , workflows and configuration )

Excellent in communication, documentation and articulation skills

Experience of functional analysis, gap-fit analysis and functional support

Exposure to Dynamics CRM technical aspects esp. Javascripting, Installation

Analyse client's business requirements for CRM, perform Fit-Gap analysis and present functional solutions 

Prepare and maintain Functional Requirements document and Functional design document

Coaching and guiding the development team on requirements and functional aspects

Functional testing of the implemented CRM system

Provide end user training

Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective

Client facing, assertive, excellent communication


Additional Information

Job Status: Full Time 

Share the Profiles to mdanish(at)1stitsolutions.com

Contact: 703-349-1004

Keep the subject line with Job Title and Location

Apply