Community Services Manager Jobs (NOW HIRING)

Salary : $62,149.68 - $75,543.00 Annually
Location : City of Rohnert Park, Department of Public Safety, 500 City Center Drive, Rohnert Park, CA
Job Type: Full-Time
Job Number: CSO June 2026
Department: Public Safety Department
Opening Date: 06/10/2026
FLSA: Non-Exempt
The Position
THIS POSITION IS OPEN UNTIL FILLED
The City of Rohnert Park is currently recruiting for one (1) Community Services Officer. This is a nonsworn position that performs a variety of assignments in support of the City's Public Safety Department. The ideal candidate is a motivated individual who possesses high ethical standards and has a strong commitment to providing excellent and friendly customer service to members of the community.
TO APPLY:
To be considered for this opportunity, please visit "Job Opportunities" at www.rpcity.org for an online application and the required supplemental questionnaire. Work history must include all employment for the last ten years. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to proceed in the recruitment process.
PLEASE NOTE:
You may submit a resume or other relevant documents to further describe your qualifications; however, "See Resume" will NOT meet the requirements to submit a complete application, including employment history, or be accepted in lieu of responses to supplemental questions.
If you need assistance applying online, please click on the Application Help/FAQ's link:
DEFINITION
Under general supervision, performs a variety of non-sworn assignments in support of the City's Public Safety Department including animal control, parking and municipal code enforcement, taking reports, assisting in the facilitation of the neighborhood watch and crime prevention programs; and performing other duties as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from a Public Safety Sergeant. Exercises no direct supervision over staff.
CLASS CHARACTERISTICS
Thisis a non-sworn, uniformed classification that performs support duties for a variety of public safety programs. Incumbents perform various field and administrative duties in support of designated non-sworn police activities and are responsible for providing support to the assigned management staff in a variety of areas. Successful performance of the work requires the frequent use of tact, discretion, and independent judgment, knowledge of departmental and City activities, and extensive staff and public contact. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.
Ideal Candidate
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Enforces miscellaneous municipal codes, ordinances, and regulations.
• Performs bicycle and parking enforcement duties, including issuing citations, and providing information to the public regarding parking regulations.
• Patrols City streets and facilities to provide security support; follows-up on complaints regarding abandoned vehicles; issues citations and arranges for the towing or other abatement of abandoned or illegally parked vehicles.
• Performs animal control duties (domestic & wildlife) related to stray animals, public nuisance violations, bite-related incidents, dead or neglected animals including the capture and transportation of animals to the City Shelter.
• Patrols in efforts to deter crime, including communicating with residents regarding on-going crime related problems, taking crime reports, and providing support to crime victims.
• Assists sworn staff with investigations including searches at crime scenes.
• Transports patrol vehicles, radios, and other equipment for maintenance to appropriate destination.
• Performs required research in order to locate information for police use, including gathering available information on wanted and paroled persons, and property owners as necessary.
• Gathers information, interviews witnesses and victims, and completes reports of neighborhood issues, petty thefts, automobile thefts, non-injury accidents, malicious mischief, lost and found property, writing suspect reports, and other crimes in response to citizen calls where suspects are not present.
• Assists in crowd control and traffic control when assigned at public gatherings, traffic accidents, and other emergency scenes.
• Prepares and presents programs in response to requests from citizens, civic groups, schools, and community leaders pertaining to crime prevention, fire prevention and education, and other department activities.
• Receives, processes, and transports evidence in accordance with department policies.
• Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files.
• Assists in the ordering and maintenance of a variety of public safety equipment and supplies.
• Performs a variety of special projects as assigned.
• Performs other duties as assigned.

In performing the duties described above, the incumbent is expected to:

• Provide outstanding and friendly customer service.
• Create and maintain a respectful and collaborative working environment.
• Communicate honestly and behave in a manner that is ethical, legal and fiscally responsible.
• Demonstrate care for the organization, customers, and coworkers.
• Perform work of the highest quality possible.
• Practice and encourage initiative and innovation to improve the workplace.

Qualifications and Requirements
Knowledge of:

• Functions, principles, and practices of law enforcement agencies.
• Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to state penal and vehicle codes, evidence handling, parking and citations, and law enforcement report taking.
• Methods and procedures involved in animal control activities.
• Basic principles of record keeping.
• Principles and practices of data collection and report preparation.
• Operations and functions of the Police Department and other public safety agencies.
• Principles and techniques of developing and conducting public information presentations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination.
• Computers and software programs to conduct, compile, and/or generate documentation.

Ability to:

• Assess situations while remaining calm and using sound, independent judgment.
• Maintain accurate records and files.
• Compile and summarize information and data to prepare accurate, clear, and concise reports.
• Safely and effectively use and operate specialized equipment required for the work.
• Speak effectively before public groups and respond to questions.
• Prepare clear concise reports, correspondence and other written materials.
• Research, compile, and summarize a variety of informational and statistical data and materials.
• Understand, interpret, explain, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively represent the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
• Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Equivalent to completion of the twelfth (12th) grade and two (2) years of experience performing administrative support duties related to the functions of law enforcement. Equivalent to an associate degree in criminal justice or a closely related field is desired.
Licenses and Certifications:

• Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record.
• Possession of a certificate of completion of Penal Code §832 Course in Arrest, Search and Seizure issued by California Commission on Peace Officer Standards and Training within 90 days of appointment.
• Possession of, or ability to obtain, a certificate of completion of a basic Animal Law Enforcement Training Academy.

Additional Information
PHYSICAL DEMANDS
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; near, far, night and color vision to read printed material, a computer screen and for viewing crime scenes or evidence; and hearing and speech to communicate in person, before groups, and over the telephone or radio. The job involves fieldwork requiring frequent walking on uneven terrain and climbing and descending structures to identify problems or hazards. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate police services equipment. Positions in this classification frequently bend, stoop, kneel, reach, and climb to perform work and inspect work sites. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 50 pounds.
ENVIRONMENTAL ELEMENTS
Employees work indoors and outdoors, and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Incumbents may be subjected to aggressive, injured and vicious animals, physical threats, verbal abuse, and other stressful situations while enforcing parking and other municipal ordinances.
CALPERS RETIREMENT: Per the Public Employees' Pension Reform Act (PEPRA), effective 1/1/13, new CalPERS members will be in the Misc. 2% at Age 62 retirement formula with a 3-year final compensation. Employees pay the member's contribution.
The City does not participate in Social Security nor State of California Short-Term Disability Insurance (SDI). Medicare Taxes are withheld.
MEDICAL INSURANCE: Employees may select from Kaiser, REMIF, or Sutter health plans. The City contributes a set credit amount based on coverage level.
DENTAL & VISION INSURANCE: City provides Delta Dental and VSP (vision) insurance at no premium cost to employee and eligible dependents.
HOLIDAYS: 14.5 paid holidays per year.
ANNUAL LEAVE PROGRAM: New employees accrue 13.167 hours per month of personal time off according to a schedule which increases with length of service.
ADDITIONAL BENEFITS: City-paid $50,000 life insurance policy, Short-Term Disability Insurance, LTD Insurance, Employee Assistance Program, Education and Tuition Reimbursement Program, Dependent Care Assistance Program, Health Care Tax Free Dollar Account Program, Computer Purchase Program, Catastrophic Leave Program, and free use of the City's Sports Center and lap swim in City's swimming pools. Employees may purchase supplemental life insurance, participate in a deferred compensation program and join a credit union. In addition, the City is a non-smoking workplace.
EMPLOYEE UNIT: This position is in the Rohnert Park Public Safety Officers' Association (RPPSOA) Unit.
For further details about the benefits offered, please for MOA
01
As part of the City of Rohnert Park's employment application for the position of Community Services Officer, the following supplemental questions are required as part of your application packet. The supplemental information that you provide will be evaluated along with your completed application and other required materials. All information that you submit as part of your application packet is subject to verification. It is to your advantage to respond openly and completely. You are responsible for the accuracy of the information on this form. If it is determined that the information you have provided is inaccurate or incomplete, you will be disqualified for the subject issues(s) and for dishonesty during the background investigation. This is a serious matter to the City because honesty and integrity are imperative in public safety positions. If you do not understand a question, please call the Department of Human Resources at (707) 585-6766 for clarification. If you have any other questions regarding the application, hiring and selection process for Public Safety Officer positions, please contact the Human Resources Department at (707) 588-2261. By checking this ...