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How much do community services associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for community services associate in the United States is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Community Services Associate vs Case Manager?

AspectCommunity Services AssociateCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentCommunity centers, social service agencies, healthcare facilitiesHospitals, social service agencies, community organizations
Employer & Industry UsageNonprofits, government agencies, healthcare providersHealthcare, social services, government programs
Common Search & Comparison IntentUnderstanding entry-level social service rolesMore involved case management responsibilities

The Community Services Associate typically performs entry-level support tasks within social service settings, focusing on client engagement and resource coordination. In contrast, a Case Manager handles more complex case planning, assessments, and ongoing client support, often requiring higher education and specialized training. Both roles are vital in social services but differ in responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a Community Services Associate, and why are they important?

To thrive as a Community Services Associate, you generally need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client database systems, and sometimes first aid certification are frequently required. Strong interpersonal skills, cultural sensitivity, and effective communication help build trust and rapport with diverse community members. These competencies are crucial for delivering effective support, connecting clients with resources, and fostering positive community outcomes.

What are some common challenges Community Services Associates face when supporting diverse community members?

Community Services Associates often encounter challenges such as addressing the varied needs of individuals from different cultural, socioeconomic, and linguistic backgrounds. Navigating limited resources while ensuring equitable support for everyone can be demanding. Additionally, building trust with community members and collaborating effectively with partner organizations requires strong communication and problem-solving skills. Being adaptable and culturally sensitive is key to overcoming these challenges and delivering impactful services.

What are Community Services Associates?

Community Services Associates are professionals who work to support and improve the well-being of individuals and groups within a community. They often coordinate programs, provide resources, and connect people with social services such as housing, food assistance, and health care. Their work may involve outreach, assessing community needs, and collaborating with local organizations. Community Services Associates play a vital role in strengthening communities and helping people access the support they need.
What cities are hiring for Community Services Associate jobs? Cities with the most Community Services Associate job openings:
What are the most commonly searched types of Community Services jobs? The most popular types of Community Services jobs are:
What states have the most Community Services Associate jobs? States with the most job openings for Community Services Associate jobs include:
Community Services Associate jobs near you
Infographic showing various Community Services Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,947 per year, or $20.2 per hour.

Community Services Associate (Part-time)

HSSV

Milpitas, CA • On-site

Other

Posted 19 days ago

Job description

Salary: $21 -23/hour

Love animals? Want to spend your day surrounded by wagging tails and soft purrs?

Humane Society Silicon Valley (HSSV), a privately funded, 501(c)(3) non-profit, has been serving people and pets in Silicon Valley since 1929. HSSV is aleader in animal welfare through our lifesaving efforts, community programs, and the many ways we are working to move the animal welfare industry forward.Our mission is to save lives, keep families together, and create a better future for pets and their people.

We are a passionate, high-performing team who believes that collaboration is key to our success. Our best work is achieved by leveraging each others strengths and creating opportunities for professional growth. Join a team that focuses on our key values ofkindness, courage, and impact!

Overview

At the beginning of each animals story at HSSV, there is a Community Service Associate working with the people who have found stray animals, need to surrender a pet, lost a pet, need to euthanize a pet, have a spay/neuter/vaccine or medical appointment. This role also entails working with fosters, Pet Pantry and mobile clinic clients, and just about everything in between. The Community Services Associate is a customer-centric role that is highly collaborative, requiring exceptional customer service skills.


Duties and Responsibilities


  • Foster a team environment by working to ensure everyone has an exceptional customer experience and animals are treated in a humane manner.
  • Perform work with a collaborative, can-do attitude; actively demonstrate empathy, compassion, consideration, and courtesy while presenting a positive image in all interactions.
  • Kindly and efficiently triage and problem-solve customer questions and needs (phone, email, and in-person) in a variety of onsite and offsite locations and events.
  • Ensure accuracy of recordkeeping for animals and day-to-day activities
    including behavioral evaluation, medical history and treatment information, pertinent history, and photographs.
  • Schedule, confirm, and track surgeries, follow-ups, and post-operative rechecks including accurately completing pre-and post-surgery records.
  • Safely transport animals as required and ensure animals are released to owners/fosters and post-operative instructions are shared.
  • Maintain a current understanding of resources available for animals through proactive communications with cross-functional teams.
  • Process incoming requests for pet support from beginning to end and assist with distributing food to pet owners.
  • Solicit donations from customers and maintain incoming monies and accuracy of the cash register including closing procedures.
  • Observe all ASV related protocols established by federal, local, and state law.
  • Other job duties may be assigned as needed.


Requirements


  • Experience in customer service environment required; veterinary or animal related setting a plus.
  • Fluent in Spanish, Vietnamese, or Chinese a plus.
  • Demonstrated ability to actively listen, understand, and make effective decisions and drive successful conflict resolution.
  • Ability to multitask in a fast paced, emotionally sensitive, inclusive, environment while being flexible to changing needs and physical work locations.
  • Detail-oriented with an ability to follow directions as well as work independently with minimal supervision.
  • Outstanding interpersonal, written, and verbal communication skills with internal and external audiences in various communication styles and with multiple stakeholders.
  • Skilled in working with databases, scheduling appointment systems, word processing, spreadsheets, MS Office, etc.
  • Ability to comfortably work and interact with a variety of animals such as domestic pets; some animals may be aggressive, sick, injured, wild, or feral.
  • Ability to handle animals safely and humanely and frequently lift and carry animal transfer cages weighing up to 40lbs. Lead and control large animals and ability to sit and stand for extended periods of time up to 45 minutes.
  • Ability to lift and transport bags of food or donations weighing up to 40lbs.
  • Ability to travel, as needed for HSSV needs.


Work Days and Hours

May include one weekend day on regularly scheduled basis. Hours may vary depending on staffing needs.

Candidate Tip

Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails from HSSV regarding your application.