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Community Services Associate Jobs in Pennsylvania

DSP Community Services

Pittsburgh, PA ยท On-site

$14.50 - $17.75/hr

Providing crisis prevention and intervention services. Maintaining Health & Safety of the ... Responsible for the completion of other duties as assigned by the Program Manager, Associate ...

Guest Services Associate

Philadelphia, PA ยท On-site

$14 - $16/hr

We are a place for community. Since opening in 2004, we have been a vibrant hub for independent ... Guest Services Associate A guest services associate position at World Cafe Live offers a great ...

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Community Services Associate information

What is a community services associate?

Community Services Associates are professionals who work to support and improve the well-being of individuals and groups within a community. They often coordinate programs, provide resources, and connect people with social services such as housing, food assistance, and health care. Their work may involve outreach, assessing community needs, and collaborating with local organizations. Community Services Associates play a vital role in strengthening communities and helping people access the support they need.

What are the key skills and qualifications needed to thrive as a community services associate?

To thrive as a Community Services Associate, you generally need a background in social work, human services, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, client database systems, and sometimes first aid certification are frequently required. Strong interpersonal skills, cultural sensitivity, and effective communication help build trust and rapport with diverse community members. These competencies are crucial for delivering effective support, connecting clients with resources, and fostering positive community outcomes.

What are some common challenges community services associates face when supporting diverse community members?

Community Services Associates often encounter challenges such as addressing the varied needs of individuals from different cultural, socioeconomic, and linguistic backgrounds. Navigating limited resources while ensuring equitable support for everyone can be demanding. Additionally, building trust with community members and collaborating effectively with partner organizations requires strong communication and problem-solving skills. Being adaptable and culturally sensitive is key to overcoming these challenges and delivering impactful services.

What is the difference between Community Services Associate vs Case Manager?

AspectCommunity Services AssociateCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certification in social servicesBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentCommunity centers, social service agencies, healthcare facilitiesHospitals, social service agencies, community organizations
Employer & Industry UsageNonprofits, government agencies, healthcare providersHealthcare, social services, government programs
Common Search & Comparison IntentUnderstanding entry-level social service rolesMore involved case management responsibilities

The Community Services Associate typically performs entry-level support tasks within social service settings, focusing on client engagement and resource coordination. In contrast, a Case Manager handles more complex case planning, assessments, and ongoing client support, often requiring higher education and specialized training. Both roles are vital in social services but differ in responsibilities and qualifications.

What are the most commonly searched types of Community Services jobs in Pennsylvania?

The most popular types of Community Services jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Community Services Associate jobs?

Cities in Pennsylvania with the most Community Services Associate job openings:

Infographic showing various Community Services Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

DSP Community Services

Mainstay Life Services

Pittsburgh, PA โ€ข On-site

$14.50 - $17.75/hr

Full-time

Re-posted 15 days ago


Job description

Monday, Tuesday, Wednesday, & Friday

8am - 6pm

Carnegie/Bridgeville area

Direct Support Professionals play an important role in fulfilling the mission of Mainstay; to provide life-long, high-quality support services, ensuring that people with intellectual disabilities and autism lead fulfilling lives. The professionals directly support individuals with daily activities such as preparing meals, administering medication, and providing transportation to work or community activities to promote socially valued roles and independence. Direct Support Professionals support people with everyday needs including achievement of personal health and wellness goals, engagement in their communities, and exploration of their unique skills and gifts so they can achieve the good things in life

Responsibilities:

Providing Supports, Interventions & Services to Individuals:

  • Supporting individuals with typical daily activities.
  • Supporting effective communication.
  • Assessing needs for needed interventions and supports.
  • Providing crisis prevention and intervention services.

Maintaining Health & Safety of the Individuals:

  • Offering individuals both emotional and physical support for maximum independence & community inclusion.
  • Supporting overall health and wellness for individuals (such as daily exercise, healthy eating, actively engaging with life around them or life in their neighborhood or community, etc.).
  • Safely and effectively managing and administering medications in accordance with all Federal, State, and local regulations, as well as all Mainstay policies and procedures.
  • Demonstrating the principles and values that produce fair and honest behavior; stepping forward and taking a stand for what is right when made aware of unethical actions or conduct below standards; consistently complying with all applicable federal, state, local laws and regulations, policies, and procedures, and reporting any concerns about compliance or business practices.
  • Completing all required annual training including compliance and integrity training.

Engaging Individuals in Socially Values Roles:

  • Supporting individuals in building a network of community support/inclusion.
  • Advocating for individuals while striving for maximum independence and community inclusion.
  • Empowering Individuals to make their own choices.
  • Offering education, training, and self-development for individuals in accordance with the ISP.
  • Building and maintaining relationships with important people in the individual's life (family, friends, supporters, etc.).
  • Offering individuals both emotional and physical support for maximum independence & community inclusion.
  • Supporting the individual to engage/participate in community and organizational activities.
  • Care for individuals with dignity and respect while giving individuals an opportunity to exercise choice.
  • Encourage, guide and train individuals to develop competencies, including daily living skills and interpersonal skills.

Documentation & Administrative Requirements:

  • Maintain confidentiality of all individualsโ€™ information.
  • Maintaining the content, integrity, and security of all documentation, whether in paper or electronic format, that comprises the health and care record(s) of service and support delivered. All documentation must include language that is person centered, 9and trauma informed.
  • Demonstrating proficiency in the use of technology in documentation (including but not limited to electronic client records software, Microsoft Office, email, payroll, time keeping, etc.).
  • Accurately and thoroughly completes and submits timely, all required documentation in accordance with organization, program, and payer specific, policies, practices, procedures, and guidelines.
  • Communicate information, problems, and concerns with supervisors and peers, as necessary.

Professional Responsibilities:

  • Attend and actively participate in scheduled, mandatory staff meetings and meetings with the individualsโ€™ support team, as necessary.
  • Maintain appropriate professional conduct and dress.
  • Participate productively and cooperatively on the staff team, with individuals, with individualsโ€™ family members, the community, vocational providers, and educational providers.
  • Follow the agencyโ€™s Code of Conduct.
  • Assist in training new staff.

Miscellaneous:

  • Responsible for the completion of other duties as assigned by the Program Manager, Associate Coordinator, and Program Coordinator.

Core Competencies

  • Person Centered Care: The skill of providing a holistic care approach by understanding all personโ€™s beliefs and values.
  • Teamwork: The skill of demonstrating and fostering cooperation, communication, trust and consensus among individuals and groups.
  • Ethics/Responsibility/Integrity: The skill of gaining the confidence and trust of others through honesty, authenticity, and acceptance of responsibility.
  • Communicates Effectively: The skill of communicating both orally and in written formal in a professional and concise manner

Hours:

  • 37.5 โ€“ 40 hours as scheduled

Physical Requirements:

  • Vision Acuity for the Position:ย ย  ย Vision is Essentialย  ย Vision is Non-Essential
  • Environmental Conditions:ย  ย ย ย ย ย ย ย ย ย ย  90% Inside โ€“ 10% Outside
  • Workers may be Exposed to:ย  ย Coldย  ย Heat ย Dustย  Mistย  Odors
  • Physical Requirements for the Position: ability to lift 50 pounds regularly, ability to respond quickly to sounds, ability to move safely over uneven terrain or in confined spaces, ability to see and respond to dangerous situations, ability to work in extreme weather, ability to wear personal protective gear correctly most of the day

Education and Experience

  • Must be 18 years of age.
  • Valid driver's license required.
  • Eligibility for Act 33/34 clearances.
  • Pre-employment drug screen required.
  • High School Diploma/GED

Employment with Mainstay Life Services is an "at will" relationship. "At will" means that employment is of no specific length. It also means that employees and Mainstay Life Services both retain the discretionary right to terminate employment at any time if either is dissatisfied for any reason. I have reviewed the information contained in this job description and agree to accept the specific duties and responsibilities that may be assigned by my supervisor.

Mainstay is an Equal Opportunity Employer

All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other characteristics protected by law.