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Collections Supervisor Jobs in Florida (NOW HIRING)

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

As a key operational leader, you will oversee collections supervisors and agents, monitor performance metrics, implement process improvements, and develop strategies to enhance recovery rates and ...

MCI Careers

Call Center Collections Manager

Tampa, FL · On-site

As a key operational leader, you will oversee collections supervisors and agents, monitor performance metrics, implement process improvements, and develop strategies to enhance recovery rates and ...

MCI Careers

Call Center Collections Manager

Tampa, FL · Remote

As a key operational leader, you will oversee collections supervisors and agents, monitor performance metrics, implement process improvements, and develop strategies to enhance recovery rates and ...

Fiserv, Inc.

Supervisor Collections

Coral Springs, FL · On-site

Job Title Supervisor Collections About the Role The primary responsibility of this role is to assist the Director in leading the day-to-day operations of a Collections Call Center, ensuring team ...

Monitise

Supervisor Collections

Coral Springs, FL · On-site

Job Title Supervisor Collections About the Role The primary responsibility of this role is to assist the Director in leading the day-to-day operations of a Collections Call Center, ensuring team ...

Triad Financial Services Inc

Collector

Jacksonville, FL · On-site

$21 - $24/hr

Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White ...

Diamond Resorts

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Fun work environment JOB SUMMARY Under general direction, the Collections Specialist works with all ... SUPERVISORY RESPONSIBILITIES * This position does not include any supervisory responsibilities.

MCI Careers

Call Center Collections Director

Tampa, FL · On-site

Provide leadership, direction, and guidance to the collections team, including managers, supervisors, and agents, to ensure adherence to policies, procedures, and best practices. * Analyze collection ...

Diamond Resorts

Collections Specialist

Orlando, FL

$17.25 - $23.25/hr

Fun work environment JOB SUMMARY Under general direction, the Collections Specialist works with all ... SUPERVISORY RESPONSIBILITIES * This position does not include any supervisory responsibilities.

MCI Careers

Call Center Collections Director

Tampa, FL · Remote

Provide leadership, direction, and guidance to the collections team, including managers, supervisors, and agents, to ensure adherence to policies, procedures, and best practices. * Analyze collection ...

MCI Careers

Call Center Collections Director

Tampa, FL · On-site +1

Provide leadership, direction, and guidance to the collections team, including managers, supervisors, and agents, to ensure adherence to policies, procedures, and best practices. * Analyze collection ...

MCI Careers

Call Center Collections Director

Tampa, FL · Remote

Provide leadership, direction, and guidance to the collections team, including managers, supervisors, and agents, to ensure adherence to policies, procedures, and best practices. * Analyze collection ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Coordinate with credit and collections in the resolution of account and billing disputes that ... Refers complex, unusual problems to supervisor. * Under general supervision, exercises some ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Florida

Collections Supervisor information

See Florida salary details

$23.2K

$43.9K

$81.5K

How much do collections supervisor jobs pay per year?

As of Aug 8, 2026, the average yearly pay for collections supervisor in Florida is $43,882.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $48,900.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are the most commonly searched types of Collections Supervisor jobs in Florida? The most popular types of Collections Supervisor jobs in Florida are:
What are popular job titles related to Collections Supervisor jobs in Florida? For Collections Supervisor jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Florida look for? The top searched job categories for Collections Supervisor jobs in Florida are:
What cities in Florida are hiring for Collections Supervisor jobs? Cities in Florida with the most Collections Supervisor job openings:
What are popular job titles related to Collections Supervisor jobs in FL? For Collections Supervisor jobs in FL, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 2% Contract, and 2% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $43,882 per year, or $21.1 per hour.

Medical Billing & Collections Specialist Paid Intern

Rotech Healthcare Inc.

Lakeland, FL • On-site

$15.75 - $19.50/hr

Internship

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Summary
We are seeking a dedicated Medical Billing & Collections Specialist for our Billing Center. In this position you will be responsible for the collection of all Billing Center Accounts Receivables.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Contacts payer, patient or store as appropriate
  • Documents all collections activity in HRCM patient collections notes and on the collections daily work sheet and sends completed sheet to Collections Supervisor
  • Documents work performed/action taken on AR Aging Report and/or Over/Under Report
  • Process all Payer appeal requests within the time frame required by the Payer
  • Processes all approved adjustments
  • Processes doctor and insurance changes
  • Processes Financial Assistance applications
  • Processes Hospice/Nursing Home Delivery Tickets
  • Processes rejections and denials to determine if the claim needs to be refiled or submitted for an appeal with the payer
  • Reviews amounts on the over/under report
  • Reviews patient information in HRCM to determine why the claim is unpaid, if an adjustment is valid and whether additional approval is required
  • Sorts and logs incoming correspondence
  • Performs other duties as assigned

Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience
  • High school diploma or GED equivalent, required

Preferred Education and/or Experience
  • One to three years of related prior work experience in a team-oriented environment
  • Experience in medical field and administrative record management
  • Strong customer service background

Skills and Competencies
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Work independently and as part of a team

Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands
  • Lifting may be required at times
  • Requires sitting, walking, standing, talking and listening
  • Requires close vision to small print on computer and/or tablet and paperwork

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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