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Collections Etc Jobs in Florida (NOW HIRING)

Determines and initiates actions such as corrections, policy cancellations/ reinstatements, balance transfers to legal collections, etc. to resolve issues and disputes. * Owns all internal actions ...

Determines and initiates actions such as corrections, policy cancellations/ reinstatements, balance transfers to legal collections, etc. to resolve issues and disputes. * Owns all internal actions ...

Collections Specialist

Miami, FL · On-site

$20 - $22/wk

Collections Specialist Module: Onsite, Miami Fl 33134 Pay Rate Range: $20-$22hr Relocation: Yes ... Microsoft 365 Suite (Excel, Outlook, Teams, etc.) Preferred Attributes: * Customer-focused mindset ...

COLLECTIONS COUNSELOR

Tampa, FL · On-site

$51K - $59K/yr

REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc ... collections. * Experienced in delivering a high level of customer service using effective ...

COLLECTIONS COUNSELOR

Tampa, FL · Remote

$16 - $20.75/hr

REG. B [ECOA], Service Members Civil Relief Act [SCRA], Bankruptcy Reform Act [BRA], etc ... collections. * Experienced in delivering a high level of customer service using effective ...

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our employees have ranked Credit Control as The Best Place to Work in Collections!!! Wouldn't it be great ...

Collections Specialist is primarily responsible for collections activities related to treatment and services in substance abuse facility. Position Responsibilities: * Responsible for day-to-day ...

Collections Specialist

Deerfield Beach, FL

$17.50 - $23.50/hr

Collections Specialist is primarily responsible for collections activities related to treatment and services in substance abuse facility. Position Responsibilities: * Responsible for day-to-day ...

Collections Specialist

Tampa, FL · On-site

$18 - $20/hr

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our employees have ranked Credit Control as The Best Place to Work in Collections!!! Wouldn't it be great ...

Collections Specialist

Tampa, FL · On-site

$18 - $20/hr

Collections Specialist Best Places to Work in Collections!!!! For the fifth consecutive year, our employees have ranked Credit Control as The Best Place to Work in Collections!!! Wouldn't it be great ...

Collections Specialist

Jacksonville, FL

$17.25 - $23.25/hr

Works in a blended call center environment with an emphasis on collections and loss mitigation ... Bankruptcy, Foreclosure, REO, etc.) is preferred. Bi-lingual language is a plus. Computer Skills

Collections Specialist

Jacksonville, FL · On-site

$17.25 - $23.25/hr

Works in a blended call center environment with an emphasis on collections and loss mitigation ... Bankruptcy, Foreclosure, REO, etc.) is preferred. Bi-lingual language is a plus. Computer Skills

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Showing results 1-20

Collections Etc information

See Florida salary details

$9

$16

$22

How much do collections etc jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for collections etc in Florida is $16.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.98 per hour, depending on experience, location, and employer.

What is a Collections Etc?

A Collections Etc job typically involves working for the company Collections Etc, which specializes in home décor, gifts, and unique merchandise sold through catalogs and online. Job roles can vary, including customer service, warehouse operations, merchandising, and marketing. Employees may be responsible for order processing, inventory management, or assisting customers with purchases and inquiries. Duties depend on the specific position within the company.

What does a Collections Etc do?

As a Collections Specialist at Collections Etc, your daily responsibilities will include contacting customers to discuss overdue payments, negotiating payment plans, updating account records, and collaborating with sales or customer service teams to resolve disputes. You’ll also need to document all interactions and follow up on promises to pay, using both phone and digital communication. Your role is integral to maintaining company cash flow while upholding a professional and empathetic approach. Expect a dynamic work environment where effective time management and persistence are highly valued.

What are the key skills and qualifications needed to thrive in Collections Etc?

To thrive in a Collections Specialist role, you need strong organizational skills, attention to detail, and experience with accounting or finance, often supported by an associate’s or bachelor’s degree in a related field. Familiarity with collections management software, CRM systems, and Microsoft Office Suite is typically required. Excellent communication, negotiation, and problem-solving abilities help build rapport with clients and resolve outstanding balances. These competencies ensure effective recovery of receivables while maintaining positive relationships with clients and upholding legal and ethical standards.

Infographic showing various Collections Etc job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $33,364 per year, or $16 per hour.

Billing & Collections Coordinator

CNA

Lake Mary, FL • On-site

$35K - $65K/yr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Under general supervision, handles internal and external customer calls and emails relating to billing and/or policy status.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:
  • Independently conducts contacts via phone or email with external customers in pursuit of collection or resolution of aged receivables. Provides responses in writing and/or by telephone within designated call and transaction parameters.
  • Performs analysis and balance reconciliation of financial data to ensure accuracy of all transactions and open balances.
  • Determines and initiates actions such as corrections, policy cancellations/ reinstatements, balance transfers to legal collections, etc. to resolve issues and disputes.
  • Owns all internal actions, including follow through, to ensure that all related corrective actions or transactions are supported by peer areas in underwriting, processing and billing & collections.
  • Maintains detailed file activity documentation through closure of collection efforts.
  • Communicates professionally and effectively, follows up, and keeps customers informed. Builds strong relationships with customers and colleagues.
  • Provides superior service to our customers and internal business partners acting with a sense of urgency.
  • Provides user assistance with website navigation assistance.
  • Identifies issues and process improvement opportunities on a routine basis.

May perform additional duties as assigned.
Reporting Relationship
Typically Supervisor or above
Skills, Knowledge & Abilities
  • Strong written, verbal and interpersonal communication skills, including professional phone etiquette and the ability to work with internal and external customers at all levels.
  • Analytical skills with the ability to work independently and proactively to identify and resolve problems.
  • Solid computer skills including Microsoft Office Suite and other business related software.
  • Strong organizational skills including the ability to handle multiple tasks and prioritize work.

Education & Experience
  • Associates Degree or equivalent.
  • Typically a minimum two years of relevant experience.

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In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $35,000 to $65,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com