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Credit Collections Associate Jobs in Florida (NOW HIRING)

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Coordinate with credit and collections in the resolution of account and billing disputes that ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL

$16.25 - $22.25/hr

Compiles and maintains basic credit information about financial status of customer and status of ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Compiles and maintains basic credit information about financial status of customer and status of ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$19.57 - $23.65/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans

HD Supply

Collections Associate

Jacksonville, FL · On-site

$19.57 - $23.65/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Florida

Credit Collections Associate information

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Florida? The most popular types of Credit Collections jobs in Florida are:
What are popular job titles related to Credit Collections Associate jobs in Florida? For Credit Collections Associate jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Florida look for? The top searched job categories for Credit Collections Associate jobs in Florida are:
What cities in Florida are hiring for Credit Collections Associate jobs? Cities in Florida with the most Credit Collections Associate job openings:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Collections Associate

HD Supply

Jacksonville, FL • On-site

$16.25 - $22.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

HD Supply rating

7.8

Company rating: 7.8 out of 10

Based on 153 frontline employees who took The Breakroom Quiz

142nd of 415 rated retail wholesalers

Job description

Job Summary

Manage the assigned Order Workflow process, ensuring prompt handling oforders that are under credit review for past due reason. Communicate with customers to obtain payment needed with the goal of releasing the pending orders. Gather and translate all necessary customer account information and internal data to develop and release accurate and detailed orders. Coordinate with credit and collections in the resolution of account and billing disputes that prevent the business from collecting receivables..

Major Tasks, Responsibilities, and Key Accountabilities

  • Performs accurate and timely entry of customer selection(s) into order processing system. Monitors and tracks customer orders in accordance with credit and collection standards and to ensure on-time delivery.
  • Launches outbound collection calls to customers whose accounts have past due balances in an attempt to collect and allow order(s) to be released.
  • Submits credit limit increase requests to management to secure higher spend capacity and allow order releases for customers.
  • Processes large volumes of pending orders for review / release in the absence of the dedicated credit and collections team members.
  • Monitors orders using system reports and communicates progress to management. Proactively communicates to resolve discrepancies in data that may prevent accurate or timely order processing. Identifies and escalates gaps in company and customer ordering information.
  • Work in conjunction with the field, customers, and other internal teams to ensure orders are completed in a timely manner.
  • Performs other duties as assigned.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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