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Credit Collections Associate Jobs in Florida (NOW HIRING)

AT&T

Associate Director-Credit/Collections

Orlando, FL · On-site

$106K - $159K/yr

Our Associate Director-Credit/Collections jobs earn between $106,100.00 - $159,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary ...

Gartner

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Our associates thrive in a collaborative work environment that offers exceptional training and ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

New

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

Compiles and maintains basic credit information about financial status of customer and status of ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL

$16.25 - $22.25/hr

Compiles and maintains basic credit information about financial status of customer and status of ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

Gartner

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Our associates thrive in a collaborative work environment that offers exceptional training and ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

New

Gartner, Inc.

Credit & Collections Specialist

Fort Myers, FL · On-site

$17.25 - $23.25/hr

Our associates thrive in a collaborative work environment that offers exceptional training and ... Initiate collections inquiries using approved email templates to contact clients and obtain payment ...

New

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL · On-site

$19.57 - $23.65/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans

HD Supply

Collections Associate

Jacksonville, FL

$19.57 - $23.65/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... full-time associates: * Medical (with Prescription drug coverage), dental, and vision plans

HD Supply

Collections Associate

Jacksonville, FL · On-site

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Collections Associate

Jacksonville, FL

$16.25 - $22.25/hr

... credit contract. * Receives payments and posts amount paid to customer account. * Documents ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

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Credit Collections Associate information

What does a credit collections associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.

What are the key skills and qualifications needed to thrive as a credit collections associate?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What are some common challenges credit collections associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What are the most commonly searched types of Credit Collections jobs in Florida?

The most popular types of Credit Collections jobs in Florida are:

What are popular job titles related to Credit Collections Associate jobs in Florida?

For Credit Collections Associate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Credit Collections Associate jobs in Florida look for?

The top searched job categories for Credit Collections Associate jobs in Florida are:

What cities in Florida are hiring for Credit Collections Associate jobs?

Cities in Florida with the most Credit Collections Associate job openings:

Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Director-Credit/Collections

AT&T

Orlando, FL • On-site

$106K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 733 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose: Oversee and optimize development, implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

  • Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective collection strategies to minimize overdue accounts and bad debt.

  • Stakeholder Collaboration and Reporting: Work closely with sales, finance, and other departments to ensure alignment and effective communication regarding credit policies. Prepare and present regular reports on credit and collections performance to senior management.

  • Leadership and Management: Oversee and lead the credit and collections team, ensuring staff are well-trained, motivated, and working efficiently. Develop and implement strategies, policies, and procedures to optimize departmental performance.

  • Training and Professional Development: Provide ongoing training and professional development opportunities for the credit and collections team to ensure continuous improvement.

  • Other Duties as Assigned: Maintain high levels of customer service, ensure compliance with relevant laws, manage external agency relationships, and evaluate technology solutions to enhance efficiency, along with other duties as assigned.


Job Contribution: Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

Supervisor: Yes
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience.

Our Associate Director-Credit/Collections jobs earn between $106,100.00 - $159,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

40

Time Type:

Regular

Location:

Orlando, Florida

Salary Range:

$106,100.00 - $159,100.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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