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Credit Collections Manager Jobs in Florida (NOW HIRING)

TOTE

Credit & Collections Supervisor

Jacksonville, FL · On-site

Key ResponsibilitiesLeadership & Team Management * Supervise, coach, and develop a team of credit and collections professionals * Establish performance expectations, monitor KPIs, and drive ...

New

Elevance Health

Credit & Collections Specialist

Lake Mary, FL · Hybrid

$16.25 - $21.75/hr

Credit & Collections Specialist Location: T his role requires associates to be in-office 1 - 2 days ... Non-Management Non-Exempt Workshift: 3rd Shift (United States of America) Job Family: AFA ...

Elevance Health

Credit & Collections Specialist

Lake Mary, FL · On-site

$16.25 - $21.75/hr

Credit & Collections Specialist Location: T his role requires associates to be in-office 1 - 2 days ... Non-Management Non-Exempt Workshift: 3rd Shift (United States of America) Job Family: AFA ...

TERREPOWER

Credit & Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Position Summary The Account Management & Collections Specialist keeps account setup, reopens, and collections activity accurate and current. Working closely with Sales and Accounting, you'll process ...

BBB

Credit & Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Position Summary The Account Management & Collections Specialist keeps account setup, reopens, and collections activity accurate and current. Working closely with Sales and Accounting, you'll process ...

New

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All JobsCredit Collections JobsCredit Collections Manager JobsCredit Collections Manager Jobs in Florida

Credit Collections Manager information

See Florida salary details

$40.7K

$65.1K

$94.9K

How much do credit collections manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for credit collections manager in Florida is $65,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $74,700.00 per year, depending on experience, location, and employer.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.
More about Credit Collections Manager jobs
What are the most commonly searched types of Credit Collections jobs in Florida? The most popular types of Credit Collections jobs in Florida are:
What are popular job titles related to Credit Collections Manager jobs in Florida? For Credit Collections Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Credit Collections Manager jobs in Florida look for? The top searched job categories for Credit Collections Manager jobs in Florida are:
What cities in Florida are hiring for Credit Collections Manager jobs? Cities in Florida with the most Credit Collections Manager job openings:
Credit Collections Manager jobs near you
Infographic showing various Credit Collections Manager job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $65,096 per year, or $31.3 per hour.

Credit & Collections Supervisor

TOTE Resources LLC

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description


Credit & Collections Supervisor

Location: Jacksonville, FL
Company: TOTE Resources, LLC
Job Type: Full-Time

About TOTE Resources

TOTE Resources is the shared services organization supporting TOTE Group companies, delivering finance, HR, IT, and operational support to maritime and logistics businesses. We partner with operating companies to provide scalable, efficient solutions that drive performance, strengthen financial health, and support mission-critical supply chains.

Position Summary

TOTE Resources is seeking an experienced Credit & Collections Supervisor to lead and optimize the credit and collections function across a diverse portfolio of customers. This role will oversee commercial, military, and government contract receivables, ensuring strong cash flow, effective risk mitigation, and operational excellence.

The ideal candidate brings deep expertise in credit risk management, collections strategy, and team leadership, along with experience in transportation, logistics, or maritime environments.

Key ResponsibilitiesLeadership & Team Management
  • Supervise, coach, and develop a team of credit and collections professionals
  • Establish performance expectations, monitor KPIs, and drive accountability
  • Foster a collaborative, service-oriented, and high-performance team culture
Credit Risk & Portfolio Management
  • Manage a diverse receivables portfolio, including commercial, military, and government contract customers
  • Evaluate and approve credit applications, set credit limits, and monitor exposure
  • Conduct financial analysis to assess customer creditworthiness and risk
Collections & Accounts Receivable
  • Develop and execute effective collections strategies to reduce past-due balances
  • Monitor AR aging and drive improvements in DSO (Days Sales Outstanding)
  • Partner with customers and internal stakeholders to resolve billing issues and disputes
Process Improvement & Compliance
  • Implement best practices to improve AR processes, controls, and reporting accuracy
  • Ensure compliance with internal policies, GAAP standards, and audit requirements
  • Support internal and external audits and maintain strong documentation practices
Business Partnership
  • Collaborate with operations, finance, and commercial teams to align credit strategies with business objectives
  • Provide leadership with insights on cash flow, risk trends, and receivables performance
  • Act as a key liaison between TOTE Resources and supported operating companies
QualificationsRequired Qualifications
  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field
  • 10+ years of credit and collections experience
  • 5+ years of supervisory or leadership experience
  • Experience managing complex receivables portfolios, including government and contract-based customers
  • Background in transportation, logistics, or maritime industries
  • Strong knowledge of credit risk assessment, AR processes, and financial analysis
  • Experience with ERP systems and financial reporting tools
Preferred Qualifications
  • Experience in a shared services or multi-entity environment
  • Familiarity with government contracts, billing requirements, and compliance considerations
  • Professional certification (e.g., CBA, CBF, or similar)
  • Advanced Excel and data analysis skills
Core Competencies
  • Leadership and team development
  • Credit risk management and financial acumen
  • Strategic thinking and problem-solving
  • Process improvement and continuous improvement mindset
  • Strong communication and stakeholder partnership
  • Results-driven with focus on cash flow optimization
Compensation & Benefits

TOTE Resources offers a competitive total rewards package, including:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and company holidays
  • Life and disability insurance
  • Employee assistance program (EAP)
  • Professional development and career growth opportunities
Equal Employment Opportunity (EEO)

TOTE Resources is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. TOTE Resources is a drug-free employer and a participant of the E-Verify Employment Verification Program.

Accommodations

TOTE Resources is committed to providing reasonable accommodations to applicants and employees with disabilities. If you require assistance or accommodation during the application or hiring process, please contact the Human Resources team.