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Credit Collections Manager Jobs in Florida (NOW HIRING)

Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective ...

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Credit Collections Manager information

See Florida salary details

$40.7K

$65.1K

$94.9K

How much do credit collections manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for credit collections manager in Florida is $65,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $74,700.00 per year, depending on experience, location, and employer.

What does a credit collections manager do?

The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.

What are the key skills and qualifications needed to thrive as a credit collections manager?

To thrive as a Credit Collections Manager, you need expertise in credit management, debt collection practices, financial analysis, and typically a degree in finance, accounting, or a related field. Familiarity with collections software (such as SAP, Oracle, or FICO), CRM systems, and certification from organizations like the ACA International is often required. Strong negotiation, leadership, and communication skills are crucial for managing teams and resolving sensitive debtor situations. These skills ensure effective debt recovery, maintain positive client relationships, and minimize financial risk for the organization.

What are some typical challenges credit collections managers face when balancing customer relationships with collection targets?

Credit Collections Managers often navigate the delicate balance between achieving collection targets and maintaining positive customer relationships. Common challenges include handling sensitive conversations with clients experiencing financial hardship, negotiating payment arrangements that align with company policies, and ensuring timely collections without damaging long-term business rapport. Successful managers employ empathy, strong communication skills, and strategic negotiation to resolve issues while protecting the company's financial interests. Collaboration with sales, customer service, and finance teams is also essential to develop solutions that work for both the business and its clients.

What are the most commonly searched types of Credit Collections jobs in Florida?

The most popular types of Credit Collections jobs in Florida are:

What are popular job titles related to Credit Collections Manager jobs in Florida?

For Credit Collections Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Credit Collections Manager jobs in Florida look for?

The top searched job categories for Credit Collections Manager jobs in Florida are:

What cities in Florida are hiring for Credit Collections Manager jobs?

Cities in Florida with the most Credit Collections Manager job openings:

Infographic showing various Credit Collections Manager job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,096 per year, or $31.3 per hour.

Associate Director-Credit/Collections

AT and T

Orlando, FL • On-site

$106K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.


AT&T rating

7.4

Company rating: 7.4 out of 10

Based on 733 frontline employees who took The Breakroom Quiz

54th of 101 rated telecommunications companies


Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Overall Purpose: Oversee and optimize development, implementation, and maintenance of credit and collections systems, procedures, and policies, ensuring timely receivables, mitigating financial risk, and maintaining strong client relationships.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
  • Credit Risk and Collections Management: Assess and monitor the creditworthiness of clients, approving or declining credit applications based on thorough analysis. Develop and execute effective collection strategies to minimize overdue accounts and bad debt.
  • Stakeholder Collaboration and Reporting: Work closely with sales, finance, and other departments to ensure alignment and effective communication regarding credit policies. Prepare and present regular reports on credit and collections performance to senior management.
  • Leadership and Management: Oversee and lead the credit and collections team, ensuring staff are well-trained, motivated, and working efficiently. Develop and implement strategies, policies, and procedures to optimize departmental performance.
  • Training and Professional Development: Provide ongoing training and professional development opportunities for the credit and collections team to ensure continuous improvement.
  • Other Duties as Assigned: Maintain high levels of customer service, ensure compliance with relevant laws, manage external agency relationships, and evaluate technology solutions to enhance efficiency, along with other duties as assigned.

Job Contribution: Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.
Supervisor: Yes
Education/Experience: Bachelor's degree (BS/BA) desired. 5+ years of related experience.
Our Associate Director-Credit/Collections jobs earn between $106,100.00 - $159,100.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:
40
Time Type:
Regular
Location:
Orlando, Florida
Salary Range:
$106,100.00 - $159,100.00
AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

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