Collections Specialist
$17.75 - $24/hr
This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented ...
Collections Specialist
$17.75 - $24/hr
This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented ...
Collections Specialist
Miami, FL · On-site
$17.75 - $24/hr
This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented ...
Collections Specialist
Miami, FL · On-site
$17.75 - $24/hr
This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented ...
Account Manager
Lakeland, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Lakeland, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Lantana, FL · On-site
$16.50 - $17/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Lantana, FL · On-site
$16.50 - $17/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Okeechobee, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Okeechobee, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Melbourne, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Melbourne, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Seffner, FL · On-site
$16.50 - $18.28/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Seffner, FL · On-site
$16.50 - $18.28/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Tampa, FL · On-site
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Tampa, FL · On-site
... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...
Account Manager
Melbourne, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Melbourne, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Okeechobee, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Okeechobee, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Lakeland, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Lakeland, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Lantana, FL · On-site
$16.50 - $17/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Lantana, FL · On-site
$16.50 - $17/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...
Account Manager
Melbourne, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...
Account Manager
Melbourne, FL · On-site
$14 - $16.15/hr
... collections. This role supports sales growth and account health by building strong customer ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Quick apply
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Quick apply
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Quick apply
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Quick apply
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Quick apply
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Quick apply
Collections Associate
Miami, FL · On-site
$45K - $55K/yr
Minimum of two (2) years of recent experience in fiscal management, collections, accounts ... receivable, accounting, financial operations, or a related field with an operation comparable in ...
Collections Account Manager information
See Florida salary details
$22K - $27.2K
5% of jobs
$27.2K - $32.4K
11% of jobs
$35.6K is the 25th percentile. Wages below this are outliers.
$32.4K - $37.6K
15% of jobs
$37.6K - $42.8K
14% of jobs
The median wage is $44.8K / yr.
$42.8K - $48K
14% of jobs
$48K - $53.2K
12% of jobs
$56.2K is the 75th percentile. Wages above this are outliers.
$53.2K - $58.4K
9% of jobs
$58.4K - $63.6K
7% of jobs
$63.6K - $68.8K
6% of jobs
$68.8K - $74K
4% of jobs
$74K - $79.2K
3% of jobs
$22K
$49.2K
$79.2K
How much do collections account manager jobs pay per year?
As of Jul 28, 2026, the average yearly pay for collections account manager in Florida is $49,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $58,700.00 per year, depending on experience, location, and employer.
What is the difference between Collections Account Manager vs Collections Specialist?
| Aspect | Collections Account Manager | Collections Specialist |
|---|---|---|
| Credentials | Typically requires experience in collections, sometimes a degree in finance or business | Often requires similar experience or certifications in collections or credit management |
| Work Environment | Manages accounts, coordinates with clients, and oversees collection strategies | Handles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures |
| Employer & Industry Usage | Used in financial services, banking, and credit companies | Common in similar industries, often as entry to mid-level roles |
The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.
What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?
To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.
What are Collections Account Managers?
Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.
How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?
Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What are popular job titles related to Collections Account Manager jobs in Florida? For Collections Account Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Florida look for? The top searched job categories for Collections Account Manager jobs in Florida are:
What cities in Florida are hiring for Collections Account Manager jobs? Cities in Florida with the most Collections Account Manager job openings:
$17.75 - $24/hr
Other
Posted 2 days ago
Job description
Position Summary
The Collections Specialist plays a key role in supporting both the company's financial health and customer experience. This position is responsible for managing accounts receivable while building strong, professional relationships with customers. The ideal candidate approaches collections with a solutions-oriented mindset-working collaboratively with customers to resolve past-due balances, address concerns, and ensure a positive overall experience.
Key Responsibilities
- Manage a portfolio of customer accounts with a focus on maintaining positive relationships and driving timely payment and reducing delinquency
- Proactively communicate with customers via phone and email to provide payment reminders and support
- Partner with customers to understand payment challenges and offer appropriate solutions, including payment plans when necessary
- Investigate and resolve billing discrepancies, disputes, and account concerns with urgency and professionalism
- Collaborate crossfunctionally with Sales, Customer Success, and Billing to resolve issues impacting payment and improve customer retention
- Maintain accurate, detailed, and customer-focused collection notes in the system
- Monitor aging reports and prioritize outreach based on customer needs and account risk
- Educate customers on billing processes, payment options, and account status to prevent future issues
- Recommend account actions (e.g., credit holds) thoughtfully, balancing customer relationships with company policy
- Support month-end accounts receivable activities and reporting
- Utilize CRM and billing platforms (e.g., Salesforce, NetSuite) to manage accounts and track collection activity
Required Qualifications
- Associate's or Bachelor's degree in Finance, Accounting, Business Administration, or related field preferred
- 2+ years of collections, accounts receivable, or customer account management experience (SaaS or technology industry preferred)
- 2+ years experience working in a customer-facing role with a focus on issue resolution
Preferred Qualifications
- Familiarity with accounting or collections systems (e.g., NetSuite, SAP, GetPaid, or similar)
- Proficiency in Microsoft Excel and Outlook
- Strong interpersonal and communication skills with a customer-first mindset
- Effective problem-solving and conflict resolution skills
- Self-motivated with the ability to manage multiple accounts and priorities
- Experience in a subscription-based or SaaS billing environment
- Familiarity with CRM and automated collections tools
- Basic understanding of credit risk and financial analysis