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Collections Analyst Jobs (NOW HIRING)

Bentley Systems

Credit & Collections Analyst

Exton, PA · Hybrid

Escalate user issues to Management, Collections Analyst and Account Managers when their intervention or awareness is required. * Assist with administrative duties as needed. * Clearings etc., Dunning ...

Bentley Systems

Credit & Collections Analyst

Exton, PA · Hybrid

Escalate user issues to Management, Collections Analyst and Account Managers when their intervention or awareness is required. * Assist with administrative duties as needed. * Clearings etc., Dunning ...

HungerRush

Collections Analyst

Houston, TX · On-site +1

The Collections Analyst sits at the back of that pipeline: once an invoice is generated, this role owns getting it collected, applied, and reconciled cleanly. You'll work closely with the Billing ...

Collabera

Network Collections Analyst

Pittsburgh, PA · On-site

Description The Finance team is looking for a Network Collections Analyst to facilitate day to day collections for the Supplier Membership Program of the Ariba Network. Through a single connection ...

Aston Carter

Collections Analyst

Saint Louis, MO · On-site

$24 - $25/hr

Collections Analyst Entry level- Bachelor's degree, no experience! The Collections Analyst plays a key role in managing billing, collections, and accounts receivable activities in a high-volume ...

HungerRush

Collections Analyst

Houston, TX · On-site +1

The Collections Analyst sits at the back of that pipeline: once an invoice is generated, this role owns getting it collected, applied, and reconciled cleanly. You'll work closely with the Billing ...

Culligan Quench

Collections Analyst

King Of Prussia, PA · On-site

Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Position Summary The Collections Analyst is responsible ...

Aston Carter

Collections Analyst

Bayport, MN · On-site

$20/hr

Collections Analyst Hybrid Schedule | Long-term Growth | National market Leader Join a collaborative team where your expertise and initiative make a difference. As an Accounts Receivable Collections ...

Georgia

Collections Analyst

Atlanta, GA · On-site

$50K - $60K/yr

Job Title: Collections Analyst Job Requisition ID: JR0000001257 Number of Openings: 1 Shift: Not Applicable (United States of America) Compensation Details: $50,000 - $60,000 Under general ...

FOCUSPOINT

AR Collections Analyst

Nashville, TN · On-site

AR Collections Analyst Location: Nashville MSA Employment Type: Contract Pay: Up to $25/hour regular time and $37.50/hour overtime. About FOCUSPOINT: FOCUSPOINT specializes in connecting top-tier ...

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Collections Analyst information

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How much do collections analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for collections analyst in the United States is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.20 per hour, depending on experience, location, and employer.

How does a collections analyst typically collaborate with sales and customer service teams to resolve payment issues?

As a Collections Analyst, effective collaboration with sales and customer service teams is crucial for resolving payment disputes and maintaining positive client relationships. You may regularly communicate with sales representatives to gain context on client agreements or negotiate payment terms, and work with customer service to address billing discrepancies or service-related concerns. This cross-functional teamwork helps ensure that payment issues are resolved efficiently and that both company revenue and customer satisfaction are protected.

What are the key skills and qualifications needed to thrive as a collections analyst, and why are they important?

To thrive as a Collections Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a bachelor's degree. Proficiency in collections management software, Excel, and ERP systems such as SAP or Oracle is typically required. Excellent negotiation, communication, and problem-solving skills help you build rapport with clients and resolve outstanding accounts effectively. These skills ensure accurate debt recovery, maintain positive client relationships, and contribute to the company's cash flow and financial health.

What is the difference between Collections Analyst vs Credit Analyst?

AspectCollections AnalystCredit Analyst
Primary FocusRecovering overdue payments and managing delinquent accountsAssessing creditworthiness of individuals or businesses for lending decisions
Required CredentialsHigh school diploma, some roles may prefer finance or business certificationsBachelor's degree in finance, economics, or related field; certifications like CFA are common
Work EnvironmentFinancial institutions, collections agencies, or corporate finance departmentsBanks, lending institutions, or credit agencies
Employer & Industry UsageUsed in industries with credit and collections departmentsUsed in banking, lending, and credit risk assessment

While both roles operate within the finance sector, a Collections Analyst primarily focuses on recovering overdue payments and managing delinquent accounts, whereas a Credit Analyst evaluates credit risk to support lending decisions. The roles share similar credentials and work environments but differ in their core responsibilities and objectives.

How do you become a collections analyst?

To become a collections analyst, candidates typically need a high school diploma or equivalent, with some roles preferring an associate's or bachelor's degree in finance, accounting, or a related field. Relevant skills include strong communication, attention to detail, and familiarity with accounting software or collection tools; certifications like Certified Collections Professional (CCP) can enhance prospects. Gaining experience through entry-level finance or customer service roles can also be beneficial.

How much do collections analysts make in the US?

Collections analysts in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires strong communication skills and familiarity with debt collection software.

What does a collections analyst do?

A collections analyst is responsible for managing accounts receivable by monitoring overdue payments, contacting customers to collect outstanding debts, and resolving billing issues. They often use financial software and maintain detailed records to ensure timely collections and minimize bad debt. Strong communication skills and knowledge of credit policies are essential for this role.
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Collections Analyst jobs near you
Infographic showing various Collections Analyst job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $48,597 per year, or $23.4 per hour.

Credit & Collections Analyst

Exton, PA • Hybrid

Bentley Systems
Software Development • 1 - 5K employees
Learn more about Bentley Systemsexternal

Full-time

Posted 12 days ago

Job description

Location:

  • Work mode: Hybrid - occasional in person work expected
  • Office location: Exton, PA

Position Summary:

 

The Credit & Collections team is a key component to Bentley's overall Operations Advancement Organization. We are seeking a highly motivated individual to support our financial operations team in an administrative role supporting our North American Collections Team.  If you have good communication skills, are well organized, possess strong communication and numeracy abilities combined with an ability to multitask and hold yourself accountable, then this is the role for you. Accuracy, good comprehension of complex processes and willingness to work under pressure at times are requirements. This is a great opportunity to join a collaborative team and develop your career within a multinational company.

Responsibilities:

 

  • Deliver an extremely high level of user service by providing timely information, resolving disputes & SN requests, credits, and Cloud Services Statement corrections/adjustments.
  • Triage inbound user account questions and resolve, if possible, prior to reassignment to appropriate Collector.
  • Assistance with review and follow up of inbound requests from users, related to their account and invoices, working with Collections Analyst.
  • Escalate user issues to Management, Collections Analyst and Account Managers when their intervention or awareness is required.
  • Assist with administrative duties as needed.
    • Clearings etc., Dunning Notices, Vendor forms
  • Perform Daily/Weekly/Monthly administrative tasks to support proactive Collection processes and clean Accounts Receivable data/reporting.
  • Reconcile and initiate follow up on payment discrepancies.
    • Over payments, short payments, duplicate payment etc.
  • This is a full-time role expected to work 40 hours per week, working hybrid at our Exton, PA office.
  • This role requires sitting or standing at will while performing work on a computer. This includes communication with Managers, peers and other colleagues of the company in person, and/or by utilizing Microsoft Teams chat, calling and meeting functions. 

 

Qualifications:

  • 2+ years of administrative or operational experience in finance.
  • Order-to-cash experience preferred.
  • Experience with Workday ERP, Salesforce CRM, Power BI, ServiceNow, or similar systems preferred.
  • Strong customer focus with a collaborative, team-oriented approach.
  • Proactive problem-solver who uses initiative and creative thinking.

 

What We Offer:

 

  • A great Team and culture - please see our colleague video. 
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start. 
  • An attractive salary and benefits package. 
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups. 
  • A company committed to making a real difference by advancing the world's infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact. 

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. www.bentley.com

Equal Opportunity Employer:

Bentley is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic.  This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. Know Your Rights as an applicant under the law.

Bentley Policy on EEO, Affirmative Action and Pay Transparency Non-Discrimination

Bentley participates in e-Verify / Bentley participate in e-Verify / Right to Work Notice

Request an Accommodation:

As an Equal Opportunity Employer, Bentley is committed to providing reasonable accommodations to applicants with disabilities. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.   You can make an accommodation request by calling 610-458-5000 or sending us an email at disabilityrequest@bentley.com

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