Collections Analyst Jobs (NOW HIRING)

Collections Analyst

When you join Atlanticus, you become a member of a fast-growing, mission-focused company that is committed to aid in meeting the financial needs of middle-class Americans. With a culture of collaboration and a one-team mindset, we encourage entrepreneurial thinking to empower our customers toward financial well-being.

AtlanticusTM technology enables bank, retail, and healthcare partners to offer more inclusive financial services to everyday Americans through the use of proprietary analytics. We apply the experience gained and infrastructure built from servicing over 20 million customers and over $40 billion in consumer loans over more than 25 years of operating history to support lenders that originate a range of consumer loan products. These products include retail and healthcare, private label credit and general-purpose credit cards marketed through our omnichannel platform, including retail point-of-sale, healthcare point-of-care, direct mail solicitation, digital marketing, and partnerships with third parties. Additionally, through our Auto Finance subsidiary, Atlanticus serves the individual needs of automotive dealers and automotive non-prime financial organizations with multiple financing and service programs.

Office Locations

• Wilmington, DE – Near the Riverfront, offering rich history, dining, entertainment, and shopping. With direct access to I-95, Amtrak, and SEPTA, employees enjoy flexible living options.

Work Culture

We foster a collaborative, innovative environment where everyone contributes to building something meaningful. You'll be empowered to lead, grow, and make an impact.

The Role

We are seeking a highly analytical Collections Analyst to support our Credit Card Collections Operations team. This role is responsible for translating complex business requirements into actionable data insights that directly influence collections strategy, risk management, and profitability outcomes.

The ideal candidate combines strong analytical and coding skills with a solid understanding of credit risk dynamics and financial performance. This individual will independently extract and analyze data to inform strategy decisions, measure test vs. control experiments, and evaluate the financial impact of collections initiatives.

Qualifications

Key Responsibilities

• Translate complex and sometimes ambiguous business questions into structured analytical frameworks and data queries
• Independently write, optimize, and validate queries to extract and analyze large datasets
• Develop insights that support collections strategy, risk mitigation, and profitability optimization
• Analyze portfolio performance, roll rates, recoveries, and other key risk indicators to inform financial decision-making
• Measure and monitor test vs. control experiments to evaluate treatment effectiveness and financial impact
• Build recurring and ad-hoc reporting to monitor key operational, risk, and financial metrics
• Clearly communicate analytical findings and recommendations to leadership stakeholders
• Ensure data integrity, accuracy, and consistency across reporting and analysis

Qualifications

• Moderate experience in credit card collections, consumer credit risk, or related financial operations
• Strong analytical and quantitative problem-solving skills
• Demonstrated ability to independently code and build complex queries (e.g., SQL or similar tools)
• Working knowledge of credit risk concepts, portfolio performance metrics, and financial drivers of profitability
• Experience supporting strategy decisions through structured analysis
• Ability to manage multiple priorities independently in a fast-paced environment

Education

• Strong preference for a degree in Mathematics, Statistics, Finance, Economics, or a related quantitative field

Preferred Characteristics

• Intellectually curious with a desire to understand both the operational and financial "why" behind performance
• Strong financial acumen and comfort discussing risk, return, and trade-offs
• Detail-oriented and disciplined in analytical rigor
• Self-motivated, accountable, and willing to take ownership of work
• Clear communicator who can translate complex analysis into actionable insights

Why You'll Love Working Here

This isn't just a job, it's a place to lead, grow, and thrive. If you believe in your skills and drive, we'll provide the resources and support to help you succeed.

Benefits include:

• Generous PTO and holiday schedule
• 401(k) with company match
• Employee stock purchase plan
• Ongoing training (lunch & learns, financial and health webinars)
• Team volunteer outings

Other Office Locations:

• Atlanta, GA – Located in the Queen Building (King & Queen Towers, Sandy Springs), with easy access to I-285, GA-400, and a free shuttle to MARTA.
• Austin, TX – Situated in The Domain, a vibrant tech hub with park-like surroundings, top restaurants, and convenient parking, perfect for post-work socializing.

Atlanticus is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, age, veteran status, disability, or other protected status.

*Note: Applicants must be authorized to work in the U.S. We do not sponsor employment visas.

*Hiring for our Wilmington, DE/Austin, TX office will be processed through Mercury Financial, a brand of Atlanticus